ANALISIS PENINGKATAN KINERJA PEMASARAN MELALUI KEBERHASILAN IMPLEMENTASI SISTEM ENTERPRISE RESOURCE PLANNING (ERP) PADA UMKM DI SEMARANG

Number of Micro, Small and Medium Enterprises in Semarang has increased each year. However, an increasing that number are not able to show an increase in marketing performance. In fact, technology is always develop. Development of technology makes people want to get the fast service. This condition makes Micro, Small and Medium Enterprises should think creatively to meet the needs of people. Use Enterprise Resource Planning ( ERP ) system is an effective method that is able to provide fast service to people needs. Enterprise Resource Planning ( ERP ) is a software that integrates all the business functions in the enterprise. This study aimed to determine the effect of implementation of Enterprise Resource Planning (ERP) system to improving marketing performance in Micro, Small and Medium Enterprises in Semarang. This study using 6 variables that is top management support , accuracy of the selection of software and hardware, successful implementation of Enterprise Resource Planning ( ERP) , competitive advantage , salesperson’s performance and marketing performance. The hypothesis were tested with 108 respondent that is Micro, Small and Medium Enterprises in Semarang. Technical analysis is used in this research is Structural Equation Model ( SEM ) of the software AMOS 21.0. Results of this research proved that improved marketing performance can be done throuhg 6 processes. But, the most influential process in developing marketing performance in Micro, Small and Medium Enterprises is by implementing Enterprise Resource Planning ( ERP ) system which supported by choosing the accuracy of selection software and hardware. These things are the main factor in gaining the best result

Identifying critical success factors of ERP systems at the higher education sector

In response to a range of contextual drivers, the worldwide adoption of ERP Systems in Higher Education Institutions (HEIs) has increased substantially over the past decade. Though the difficulties and high failure rate in implementing ERP systems at university environments have been cited in the literature, research on critical success factors (CSFs) for ERP implementations in this context is rare and fragmented. This paper is part of a larger research effort that aims to contribute to understanding the phenomenon of ERP implementations and evaluations in HEIs in the Australasian region; it identifies, previously reported, critical success factors (CSFs) in relation to ERP system implementations and discusses the importance of these factors

Extending the IS-Impact model into the higher education sector

The study addresses known limitations of what may be the most important dependent variable in Information Systems (IS) research; IS-Success or IS-Impact. The study is expected to force a deeper understanding of the broad notions of IS success and impact. The aims of the research are to: (1) enhance the robustness and minimize limitations of the IS-Impact model, and (2) introduce and operationalise a more rigorously validated IS Impact measurement model to Universities, as a reliable model for evaluating different Administrative Systems. In extending and further generalizing the IS-Impact model, the study will address contemporary validation issues

Аналітичні інструменти ERP-систем у моніторингу діяльності суб’єкта господарювання

З метою досягнення високих результатів з оптимальними прогнозованими витратами, сучасне бізнес-середовище вимагає від менеджменту ефективного прийняття управлінських рішень, що передбачає постійний моніторинг цільових показників-індикаторів, важливих для оцінювання напрямів розвитку підприємства. Об’єктом дослідження науковців є теоретичні та практичні аспекти функціонування ERP-систем. Але слід зауважити, що поза увагою залишаються рекомендації з використання ERP-систем для кінцевих користувачів, недостатньо вивчені аналітичні інструменти, які існують у цих системах, особливості їх застосування. На сьогодні на ринку програмного забезпечення для управління бізнесом активно використовуються системи комплексної автоматизації управління підприємством – ERP-системи. Такі системи дозволяють розрахувати короткотермінові (місяці) та довготермінові (роки) показники розвитку підприємства, а також порівняти прогнозні значення з фактичними. Функціональність таких ІС відповідає стандартам ERP, MRP, CRM, SCM. Запровадження ERP-системи змінює систему менеджменту та організацію роботи персоналу підприємства, що виражається у застосуванні інноваційних навичок реєстрації, опрацювання, узагальнення та аналізу даних. Виконання в ERP-системі бухгалтерами та топ-менеджерами своїх функцій передбачає застосування ними професійних суджень відповідно до завдань, які зумовлені зростанням ефективності діяльності підприємства. Вони відповідають за обрання складу показників, які повинні аналізуватись, формування стратегії досягнення цільових показників, вибір варіанта аналізу тощо. Правильність постановки цілей розвитку підприємства, обрання показників-індикаторів результатів діяльності та методики їх моніторингу має важливе значення для системи менеджменту суб’єкта господарювання, підвищує ефективність прийнятих рішень. Для оптимізації цього процесу ми пропонуємо модель цільових показників та їх моніторингу в ERP-системі, яка дозволить оптимізувати прийняття управлінських рішень, підвищить їх оперативність та ефективність. Запропонована модель цільових показників та їх моніторингу у ERP-системі є інструментом налагодження програми, зумовлює застосування управлінцями нових навичок з оцінки, моніторингу результатів діяльності та прийняття оперативних рішень з управління бізнесом, охоплює ключові категорії цілей розвитку бізнесу, залучає до оцінювання результатів діяльності та участі в процесах управління відповідальних осіб усіх підрозділів суб’єкта господарювання, що узгоджується з результатами попередніх досліджень.In order to achieve high results with optimal projected costs, the modern business environment requires of management the effective managerial decision-making, which involves continuous monitoring of goal indicators important to assess the direction of enterprise development. The object of the scientists research is theoretical and practical aspects of ERP-systems functioning, but it should be noted that recommendations on ERP application for end-users still remain out of consideration, analytical tools existing in these systems and the peculiarities of their application are not studied sufficiently. Today, the systems of complex enterprise management automation – ERP-systems are widely used in the market of software for business management. Such systems make it possible to calculate the short-term (months) and long-term (years) indicators of enterprise development, as well as compare projected values with actual ones. The functionality of such IS meets the standards of ERP, MRP, CRM, and SCM. The introduction of ERP-system changes the management system and the enterprise staff activity management proved by the application of innovative skills of registration, processing, synthesis and analysis of data. The execution of their functions by accountants and top managers in ERP-system involves the use of their professional judgments in accordance with the tasks determined by the increase of the enterprise activity efficiency. They are responsible for the selection of the indicators composition to be analyzed, the formation of strategy for goals achieving, the choice of analysis option, etc. The correctness of setting goals for enterprise development, the selection of the activity results indicators and the methodology for their monitoring is of great importance for business entity management system and increases the efficiency of decision-making. In order to optimize this process, we propose the model of goal indicators and their monitoring in ERP-system making it possible to optimize the management decision-making, increase their efficiency and productivity. The proposed model of goal indicators and their monitoring in ERP-system is the tool for program setting enabling the managers to use new skills for evaluation, monitoring the activity results and making immediate business managerial decisions, to cover the key categories of business development goals, and to engage the responsible individuals of all entity departments into evaluation of the activity results and participation of the management processes which is in conformity with the results of previous investigations

SMEs COMPETITIVE ADVANTAGE AND ENTERPRISE RESOURCE PLANNING IMPLEMENTATION: FINDING FROM CENTRAL JAVA

Enterprise Resource Planning (ERP) is an integrated application software for widespread use in the organization. The aim of this study is to determine factors that affect the successful implementation of ERP in Small and Medium Enterprises (SMEs) in Central Java in order to build competitive advantage. To test the hypothesis, this study utilized data from 107 SMEs in Central Java. The results revealed that variable Business Process Reengineering have the greatest influence toward the successful implementation in Small and Medium Enterprises. It is suggested that SMEs should gain knowledge and solidify its business process reengineering before implementing ERP

Extending IT infrastructures in the service sector organisations through enterprise resource planning – a telecom case study

Copyright @ 2012 ISEing.Service Sector Organisations (SSOs) have significantly focused on adopting and implementing Enterprise Resource Planning (ERP) systems to automate their prime business processes, enhance organisational productivity with lower costs and prompt service delivery to fulfil consumer demands. Thus, ERP systems are considered as a principal source to provide imperative information vital for strategic decision making process. On the contrary, ERP systems adoption and implementation is also highly considered as a challenging and expensive process that not only requires rigorous efforts but also demands to have an exhaustive investigation of influential factors that are critical to the adoption and implementation of ERP systems. As a result, the authors exhibit that it is of great significance to investigate this area within SSOs. In so doing, this paper thus focuses on the ERP critical success factors from five different categories such as: stakeholders; process; technology; organisation; and project based on the literature analysis. These perspectives comprise of 24 factors that are imperative for a successful ERP adoption and implementation. These factors are validated through an in-depth qualitative single case study based research. The findings from the literature and empirical demonstrate that most of the factors influencing the decision making process for ERP adoption and implementation are highly significant with exception to few that have either low or medium importance

Adoption of Open Source and conventional ERP solutions for small and medium enterprises in manufacturing

Many studies on the Enterprise Resource Planning (ERP) market have indicated that very few ERPs have succeeded to fully meet the expectations of an organisation in particularly the Small and Medium Enterprises (SMEs). This is usually due to commercial reasons, because most of the ERP systems are primarily designed and developed for large corporations which is not suitable for simplified and rapidly changing SMEs. With the arrival of licence free open source ERPs and at an affordable price, the problem of capital shortage in SMEs is partially resolved while flexibility remains a problem. In order to solve the flexibility issue, this paper presents methods of (a) an industrial survey and (b) a multistage initiation model to compare open source ERPs and the advantages of conventional ERP’s modular structure to propose an alternative ERP platform. The finding concludes that this alternative platform is feasible to be developed by users as well as flexible enough for growing SMEs in manufacturing