Personalization in cultural heritage: the road travelled and the one ahead

Over the last 20 years, cultural heritage has been a favored domain for personalization research. For years, researchers have experimented with the cutting edge technology of the day; now, with the convergence of internet and wireless technology, and the increasing adoption of the Web as a platform for the publication of information, the visitor is able to exploit cultural heritage material before, during and after the visit, having different goals and requirements in each phase. However, cultural heritage sites have a huge amount of information to present, which must be filtered and personalized in order to enable the individual user to easily access it. Personalization of cultural heritage information requires a system that is able to model the user (e.g., interest, knowledge and other personal characteristics), as well as contextual aspects, select the most appropriate content, and deliver it in the most suitable way. It should be noted that achieving this result is extremely challenging in the case of first-time users, such as tourists who visit a cultural heritage site for the first time (and maybe the only time in their life). In addition, as tourism is a social activity, adapting to the individual is not enough because groups and communities have to be modeled and supported as well, taking into account their mutual interests, previous mutual experience, and requirements. How to model and represent the user(s) and the context of the visit and how to reason with regard to the information that is available are the challenges faced by researchers in personalization of cultural heritage. Notwithstanding the effort invested so far, a definite solution is far from being reached, mainly because new technology and new aspects of personalization are constantly being introduced. This article surveys the research in this area. Starting from the earlier systems, which presented cultural heritage information in kiosks, it summarizes the evolution of personalization techniques in museum web sites, virtual collections and mobile guides, until recent extension of cultural heritage toward the semantic and social web. The paper concludes with current challenges and points out areas where future research is needed

Personalized content retrieval in context using ontological knowledge

Personalized content retrieval aims at improving the retrieval process by taking into account the particular interests of individual users. However, not all user preferences are relevant in all situations. It is well known that human preferences are complex, multiple, heterogeneous, changing, even contradictory, and should be understood in context with the user goals and tasks at hand. In this paper, we propose a method to build a dynamic representation of the semantic context of ongoing retrieval tasks, which is used to activate different subsets of user interests at runtime, in a way that out-of-context preferences are discarded. Our approach is based on an ontology-driven representation of the domain of discourse, providing enriched descriptions of the semantics involved in retrieval actions and preferences, and enabling the definition of effective means to relate preferences and context

Lightweight Tag-Aware Personalized Recommendation on the Social Web Using Ontological Similarity

With the rapid growth of social tagging systems, many research efforts are being put intopersonalized search and recommendation using social tags (i.e., folksonomies). As users can freely choosetheir own vocabulary, social tags can be very ambiguous (for instance, due to the use of homonymsor synonyms). Machine learning techniques (such as clustering and deep neural networks) are usuallyapplied to overcome this tag ambiguity problem. However, the machine-learning-based solutions alwaysneed very powerful computing facilities to train recommendation models from a large amount of data,so they are inappropriate to be used in lightweight recommender systems. In this work, we propose anontological similarity to tackle the tag ambiguity problem without the need of model training by usingcontextual information. The novelty of this ontological similarity is that it first leverages external domainontologies to disambiguate tag information, and then semantically quantifies the relevance between userand item profiles according to the semantic similarity of the matching concepts of tags in the respectiveprofiles. Our experiments show that the proposed ontological similarity is semantically more accurate thanthe state-of-the-art similarity metrics, and can thus be applied to improve the performance of content-based tag-aware personalized recommendation on the Social Web. Consequently, as a model-training-freesolution, ontological similarity is a good disambiguation choice for lightweight recommender systems anda complement to machine-learning-based recommendation solutions.Fil: Xu, Zhenghua. University of Oxford; Reino UnidoFil: Tifrea-Marciuska, Oana. Bloomberg; Reino UnidoFil: Lukasiewicz, Thomas. University of Oxford; Reino UnidoFil: Martinez, Maria Vanina. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Bahía Blanca. Instituto de Ciencias e Ingeniería de la Computación. Universidad Nacional del Sur. Departamento de Ciencias e Ingeniería de la Computación. Instituto de Ciencias e Ingeniería de la Computación; ArgentinaFil: Simari, Gerardo. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Bahía Blanca. Instituto de Ciencias e Ingeniería de la Computación. Universidad Nacional del Sur. Departamento de Ciencias e Ingeniería de la Computación. Instituto de Ciencias e Ingeniería de la Computación; ArgentinaFil: Chen, Cheng. China Academy of Electronics and Information Technology; Chin

A Semantic-Oriented Architecture of a Functional Module for Personalized and Adaptive Access to the Knowledge in a Multimedia Digital Library

This article presents the principal results of the doctoral thesis “Semantic-oriented Architecture and Models for Personalized and Adaptive Access to the Knowledge in Multimedia Digital Library” by Desislava Ivanova Paneva-Marinova (Institute of Mathematics and Informatics), successfully defended before the Specialised Academic Council for Informatics and Mathematical Modelling on 27 October, 2008.This paper presents dissertation work on semantic-oriented architectures and models for personalized and adaptive access to the knowledge in a multimedia digital library. The work was presented on October 27, 2008 before the Specialized Academic Council in Informatics and Mathematical Modelling at the Higher Attestation Commission. As a result of the work there appeared a functional module providing customized user access to the library content flow. The module used an IEEE PAPI and IMS LIP-oriented ontological user model. The main services provide customized user access, browsing, searching, and grouping of digitised objects and collections, user profile management, tracking the user’s behaviour, etc. The services require and trace out data about the preliminary level of the users’ knowledge in the domain covered by the digital library, their object observation style, cognitive goals and interests, preferences about the objects/collections presentation and grouping, physical limitations, used knowledge delivery channels (Web, mobile phone), etc. Then they transform the available digitised objects into a new personalized form, and finally deliver them to the user. The module uses special usage scenarios/instructions defining a wide range of service actions dependent on the user’s background, events, informal learning situations, knowledge delivery channels, etc.This work was partially supported by Project BG051PO001/07/3.3-02/7 as a part of the grant scheme “Support for the Development of PhD Students, Post-doctoral Students, Postgraduate Students and Young Scientists” under the Operation programme “Human Resources Development” of the European Social Fund and the Bulgarian Ministry of Education and Science

Dynamic user profiles for web personalisation

Web personalisation systems are used to enhance the user experience by providing tailor-made services based on the user’s interests and preferences which are typically stored in user profiles. For such systems to remain effective, the profiles need to be able to adapt and reflect the users’ changing behaviour. In this paper, we introduce a set of methods designed to capture and track user interests and maintain dynamic user profiles within a personalisation system. User interests are represented as ontological concepts which are constructed by mapping web pages visited by a user to a reference ontology and are subsequently used to learn short-term and long-term interests. A multi-agent system facilitates and coordinates the capture, storage, management and adaptation of user interests. We propose a search system that utilises our dynamic user profile to provide a personalised search experience. We present a series of experiments that show how our system can effectively model a dynamic user profile and is capable of learning and adapting to different user browsing behaviours

IMPROVING THE DEPENDABILITY OF DESTINATION RECOMMENDATIONS USING INFORMATION ON SOCIAL ASPECTS

Prior knowledge of the social aspects of prospective destinations can be very influential in making travel destination decisions, especially in instances where social concerns do exist about specific destinations. In this paper, we describe the implementation of an ontology-enabled Hybrid Destination Recommender System (HDRS) that leverages an ontological description of five specific social attributes of major Nigerian cities, and hybrid architecture of content-based and case-based filtering techniques to generate personalised top-n destination recommendations. An empirical usability test was conducted on the system, which revealed that the dependability of recommendations from Destination Recommender Systems (DRS) could be improved if the semantic representation of social attributes information of destinations is made a factor in the destination recommendation process