Extending Knowledge Management to Mobile Workplaces

Knowledge and Knowledge Management (KM) are evolving into an increasingly eminent source of competitive advantage. However,for the time being, the potential of KM is usually limited to stationary workplaces. This excludes a multiplicity of mobile workers, many of them in charge of knowledge-intensive activities.This paper examines the capabilities and limitations of mobile technology usage in order to support KM. After a general overview of KM, the relevant mobile technology is introduced.Subsequently, the theory of mobile added values is employed to analyze the contributions of mobile technology for supporting KM in the different phases of the KM process. Especially the process of knowledge distribution is qualified to be supported through mobile technology.Knowledge Management; Mobile Commerce; Mobile Knowledge; Management; Mobile Business Processes; Mobile Added Values

The impact of mobile technology on a UK police force and their knowledge sharing

The paper discusses an evaluation study that investigates the impact of mobile technology on a UK police force and on knowledge sharing processes. An empirical, ethnographic approach to the research was adopted, using a mixed method approach of focus groups, questionnaires, observational ‘work shadowing’ and interviews with a total of 42 staff involved in a trial of mobile technology. The findings from the various methods are consistent, suggesting that mobile technology has a positive impact on policing and knowledge sharing. The timeliness of information improved, increasing the availability of information for decision-making. Reductions in information overload were apparent due to mobile technology providing greater control over information. There was a positive impact on knowledge sharing in the course of operational duties. Information and knowledge could be shared more quickly with officers in the field; and mobile technology provided a new avenue for keeping each other up to date with events. The paper contributes towards an understanding of the upcoming concept of ‘mobile knowledge management’ and offers a set of recommendations to manage the possible long-term risk of mobile technology on knowledge sharing

Research Skills for Information Management: Uses of Mobile Devices in Research Training

Although we live in a knowledge society, instruction in research is still given traditionally. Mobile devices are present in learning processes, but their possibilities for research have not been broadly explored. This paper explores the research skills that could be supported using information communication technology through mobile devices. We start from theoretical frameworks related to andragogy, knowledge management, the technology acceptance model, and mobile learning. As a case study, 20 Colombian virtual education students studying for master’s degrees answered a questionnaire. The results revealed an acceptance of mobile device use in education and a tendency to use apps for information management. These results suggest the need to change the teaching process and design a strategy for the inclusion of mobile learning in research. The use of mobile learning can enhance research training processes framed in the emergent mode of knowledge or context-centric research, especially in virtual higher education

Towards adapting metamodeling approach for the mobile forensics investigation domain

Mobile phones have become quite important tools in the modern world. The forensics field heavily relies on knowledge as an important resource. Due to the ongoing changes in digital technology, the power of knowledge enables innovation and assists in establishing proper standards and procedures. As such, it is necessary to establish a relationship between the information derived from knowledge to form new concepts and ideas. Knowledge in mobile forensics is scattered and huge. Hence, this leads to lack of knowledge management in mobile forensics. In addition, lead to complexity of investigation for new investigators, ambiguity in concepts and terminologies of mobile forensics domain and waste time to understand mobile forensics domain. Therefore, mobile forensics investigators are quite suffering with forensics investigation processes in their domain. This paper will develop a new approach for mobile forensics domain which is based on metamodeling. This approach contributes to unify common concepts of mobile forensics. It also provides many benefits which include simplifying the investigation process and guide investigations team, capture and reuse specialized forensic knowledge and support training and knowledge management activities. Furthermore, it reduces complexity and ambiguity in mobile forensic domai Towards Adapting Metamodeling approach for the Mobile Forensics Investigation Domain

A New Trend of Knowledge Management: A Study of Mobile Knowledge Management

Recent years, knowledge management has developed rapidly in the field of management science and practice. With the evolution of mobile internet technology, it seems to be more prevalent and more important about the research of mobile knowledge management (mKM). Firstly, based on the literature of mKM, different perspectives of mKM research are concluded and analyzed in this paper. Secondly, we make comments on the different literature of mKM. Then, this paper elaborates the strategies and measures to realize mKM under the environment of mobile internet. Finally, this paper provides prospects for the directions in future research

Capture and Reuse of Knowledge in ICT-based Decisional Environments

Health care practitioners continually confront with a wide range of challenges, seeking to making difficult diagnoses, avoiding errors, ensuring highest quality, maximizing efficacy and reducing costs. Information technology has the potential to reduce clinical errors and to im-prove the decision making in the clinical milieu. This paper presents a pilot development of a clinical decision support systems (CDSS) entitled MEDIS that was designed to incorporate knowledge from heterogeneous environments with the purpose of increasing the efficiency and the quality of the decision making process, and reducing costs based on advances of in-formation technologies, especially under the impact of the transition towards the mobile space. The system aims to capture and reuse knowledge in order to provide real-time access to clinical knowledge for a variety of users, including medical personnel, patients, teachers and students.Clinical Decision Support Systems, Knowledge Management, Knowledge Interoperability, Mobile Interface, Object-relational Mapping

HelloCare: APLIKASI MANAJEMEN PENGETAHUAN BERBASIS ANDROID UNTUK TENAGA KESEHATAN

Technology Development in the health sector is one of the main targets in mobile application development today. Sharing knowledge and experience among health workers are challenging to implement because of the lack of a place to exchange their ideas. Based on this background, we built a HelloCare application on the Android platform as an application of knowledge management for health workers. Testing of the application using the System Usability Scale (SUS) to 30 respondents consisting of nurses and physicians, the result of effectiveness is 80.88% as for satisfaction is 96.16%. We also test the application using knowledge management functions and get the average result at score 3.33871 of 5. It means that the HelloCare application is good enough to support knowledge management in the health area. Keywords: knowledge management, mobile application, health worker

Context-Based Handling of Mobile Process Activities

Process technology constitutes a crucial component of information systems. In this context, high flexibility is required as business functions must be quickly adaptable to cope with dynamic business changes. As recent developments allow for the use of mobile devices in knowledge-intensive areas, it is often demanded to enhance process-aware information systems with mobile activity support. In general, the technical integration of this activity type with existing process management technology is challenging. For example, protocols governing the communication between mobile devices and process management systems must be adapted. If a mobile context shall be additionally considered, the integration gets even more complex. However, the use of a mobile context offers advantages. For example, the mobile activity execution time may be decreased if mobile activities are only assigned to those users whose location is beneficial. This chapter proposes an approach to enable the robust handling of single process activities on mobile devices based on a mobile process model

Performance metrics based mobile resource management

Mobile computer technology has greatly evolved in the recent years. Cloud computing is recognized to be a new area for solving performance issues. Mobile terminal can take advantage from cloud computing. To cope with these new resources and fulfill new quality and performance requirements a more sophisticated architecture and resource management is necessary. The basis of effective resource management is a precise knowledge of the hardware and software capabilities. Performance metrics serve as an input for resource management. This study will present architecture of mobile resource management using cloud resources. The main task of such resource management is to decide which application where to run; on the mobile terminal or in the cloud. This paper identifies key components of resource management, settles the tasks and relationships between them

Designing a Mobile knowledge Management System as a Platform Between UTP Departments and Students

Departmental procedures are often a tricky thing for both students and departrnent to deal with because it involves specific sequential steps that need to be taken in order to achieve the desired result. Nowadays, people are always on the move and with the aid of technology specifically mobile applications, they can access information wherever they go. Taking this into account, this project focuses on designing a mobile platform as a mobile knowledge management system for the usage of Universiti Teknologi PETRONAS (UTP) departrnents and the students. This project addresses the problem between UTP's departments and the students, specifically about communication of information regarding procedures of each departrrent. Entitled Designing a Mobile Knowledge Management System as a Platfurm Between WP Departments and Students; short formed m-Dept, this project aims to design a mobile knowledge manageinent system as a communication medium between the trro parties, this project utilizes the Prototyping methodology and uses survey questions, interviews as well as research to collect relevant data and information