A Virtual Conversational Agent for Teens with Autism: Experimental Results and Design Lessons

We present the design of an online social skills development interface for teenagers with autism spectrum disorder (ASD). The interface is intended to enable private conversation practice anywhere, anytime using a web-browser. Users converse informally with a virtual agent, receiving feedback on nonverbal cues in real-time, and summary feedback. The prototype was developed in consultation with an expert UX designer, two psychologists, and a pediatrician. Using the data from 47 individuals, feedback and dialogue generation were automated using a hidden Markov model and a schema-driven dialogue manager capable of handling multi-topic conversations. We conducted a study with nine high-functioning ASD teenagers. Through a thematic analysis of post-experiment interviews, identified several key design considerations, notably: 1) Users should be fully briefed at the outset about the purpose and limitations of the system, to avoid unrealistic expectations. 2) An interface should incorporate positive acknowledgment of behavior change. 3) Realistic appearance of a virtual agent and responsiveness are important in engaging users. 4) Conversation personalization, for instance in prompting laconic users for more input and reciprocal questions, would help the teenagers engage for longer terms and increase the system's utility

A review of Websites and Mobile Applications for People with Autism Spectrum Disorders: Towards Shared Guidelines

Many studies show the effective positive impact of using computer technologies to support the lives of users with autism spectrum disorders (ASD), for simplifying interaction with other people, for organising daily activities, for improving relation with family and friends. Despite that, only a restricted part of the current websites is accessible for people with ASD. In this paper, we discuss a set of guidelines that should be followed by designers while developing websites or mobile applications for users with ASD. We review many of the existing websites and applications in order to check which comply with all, or parts of these guidelines. We finally highlight current common limitations and address new challenging research directions. \ua9 ICST Institute for Computer Sciences, Social Informatics and Telecommunications Engineering 2017

Overcoming barriers and increasing independence: service robots for elderly and disabled people

This paper discusses the potential for service robots to overcome barriers and increase independence of elderly and disabled people. It includes a brief overview of the existing uses of service robots by disabled and elderly people and advances in technology which will make new uses possible and provides suggestions for some of these new applications. The paper also considers the design and other conditions to be met for user acceptance. It also discusses the complementarity of assistive service robots and personal assistance and considers the types of applications and users for which service robots are and are not suitable

Cellphone with Dial and Call Feature Design Prototype for Children with Autism Spectrum Disorder (ASD)

Autism Spectrum Disorder (ASD) is a term that used to explain neurological problems which affect mind, perception and concentration. The unfortunate condition of children with ASD lead more difficult to do long-distance communication, not only because of the lack of device that can be used exclusively by children with ASD (the physical as well as its interface), but also because of their general habits tends to destroy something in this case is a commercial cellphone. Identification of ASD children’s habit will be conducted by distributing questionnaires and interviews of the parties which are well acquainted with their daily activities such as parents and school teachers. To validate the questionnaire, has also been conducted ethnographic video capture. The design of cell phone’s prototype and dial & call software/application interface in it is done using the Quality Function Deployment (QFD) method as the results have been obtained from the collection of data on the habits of ASD children. In addition, there is also made a sound maker app

A Review of Verbal and Non-Verbal Human-Robot Interactive Communication

In this paper, an overview of human-robot interactive communication is presented, covering verbal as well as non-verbal aspects of human-robot interaction. Following a historical introduction, and motivation towards fluid human-robot communication, ten desiderata are proposed, which provide an organizational axis both of recent as well as of future research on human-robot communication. Then, the ten desiderata are examined in detail, culminating to a unifying discussion, and a forward-looking conclusion

Emoty: an Emotionally Sensitive Conversational Agent for People with Neurodevelopmental Disorders

Our research aims at exploiting the advances in conversational technology to support people with Neurodevelopmental Disorder (NDD). NDD is a group of conditions that are characterized by severe deficits in the cognitive, emotional and motor areas and produce severe impairments in communication and social functioning. This paper presents the design, technology and exploratory evaluation of Emoty, a spoken Conversational Agent (CA) created specifically for individuals with NDD. The goal of Emoty is to help these persons enhancing communication abilities related to emotional recognition and expression, which are fundamental in any form of human relationship. The system exploits emotion detection capabilities based on the semantics of the speech by calling the IBM Watson Tone Analyzer API and from the harmonic features of the audio thanks to an “all-of-us” Deep Learning model. The design and evaluation of Emoty are based on the close collaboration among computer engineers and specialists in NDD (psychologists, neurological doctors, educators)