Microemancipatory practicies in information system development

Different approaches on how to implement or deploy enterprise resource planning (ERPs) systems exist. Although virtually nobody really doubts importance of ERPs for running a business today, there is a sentiment regarding their implementation – both in terms of time and money. In this paper we investigate relationship between factors influencing selection of a specific implementation approach and companies’ ability to stay on budget when implementing ERPs. The question is: whether factors influencing implementation approach then affects to what extent ERP system implementation costs exceed planned costs for implementation. The questionnaire research, focused on this issue, was conducted in Denmark, Slovakia and Slovenia. Dependent variables were percentage of actual ERP system implementation costs and staying on budget vis-à-vis the planned costs and budgets. The independent variables were implementation approach, country, company size, information strategy, representation of the IT department on board level, and number of implemented modules. Main conclusions are that number of modules influences selection of implementation approach and companies with information strategy are more likely to stay on budget. However, implementation approach does not significantly influences implementation costs and clear relationships between factors influencing selection of implementation approach and costs for ERP implementation could not be found

Microemancipatory practicies in information system development

The paper revisits the notion of emancipation in Information System Development (ISD) that seems to have lost a battle against functionalist and managerialist approaches dominant in information system (IS) research and practice. Unlike functionalist and managerialist views, the emancipatory view of ISD, informed by Critical Theory, considers ISD as a site of organizational innovation, self-reflection and a struggle for humanization of work and liberation from different forms of domination. Critics of emancipatory project in IS and management literature question the very possibility of the emancipation and deplore its intellectualism, naivety and negativism. The purpose of this paper is to re-consider the notion of emancipatory ISD in the face of these criticisms and develop a more refined and nuanced view of micro-emancipation in ISD that is meaningful in practice. Informed by Alvesson and Willmott (1992, 1996) we explore, question, redefine and ground the micro-emancipatory ISD processes based on a longitudinal (15 year) study of a retail company. Our analysis and critical reflection demonstrate that micro-emancipatory ISD processes have real substance for the people involved, and that their meanings are neither fixed nor universal, but rather local, emergent, uncertain, and sometimes contradictory. This paper contributes an empirically grounded and practically relevant reconceptualization of micro-emancipatory ISD projects which reveals both its benefits and risks for all involved