A proposal for the evaluation of adaptive information retrieval systems using simulated interaction

The Centre for Next Generation Localisation (CNGL) is involved in building interactive adaptive systems which combine Information Retrieval (IR), Adaptive Hypermedia (AH) and adaptive web techniques and technologies. The complex functionality of these systems coupled with the variety of potential users means that the experiments necessary to evaluate such systems are difficult to plan, implement and execute. This evaluation requires both component-level scientific evaluation and user-based evaluation. Automated replication of experiments and simulation of user interaction would be hugely beneficial in the evaluation of adaptive information retrieval systems (AIRS). This paper proposes a methodology for the evaluation of AIRS which leverages simulated interaction. The hybrid approach detailed combines: (i) user-centred methods for simulating interaction and personalisation; (ii) evaluation metrics that combine Human Computer Interaction (HCI), AH and IR techniques; and (iii) the use of qualitative and quantitative evaluations. The benefits and limitations of evaluations based on user simulations are also discussed

Utility-Based Evaluation of Adaptive Systems

The variety of user-adaptive hypermedia systems available calls for methods of comparison. Layered evaluation techniques appear to be useful for this purpose. In this paper we present a utility-based evaluation approach that is based on these techniques. Issues that arise when putting utility-based evaluation into practice are dealt with. We also explain the need for interpretative user models and common sets of evaluation criteria for different domains

An Online Framework for Supporting the Evaluation of Personalised Information Retrieval Systems

Scope - Personalised Information Retrieval (PIR) has been gaining attention because it investigates intelligent ways for enhancing content delivery. Web users can have personalised services and more accurate information. Problem - Several PIR systems have been proposed in the literature; however, they have not been properly tested or evaluated. Proposal – The authors propose a generally applicable web-based interface, which provides PIR developers and evaluators with: i) implicit recommendations on how to evaluate a specific PIR system; ii) a repository containing studies on user-centred and layered evaluation studies; iii) recommendations on how to best combine different evaluation methods, metrics and measurement criteria in order to most effectively evaluate their system; iv) a UCE methodology which details how to apply existing UCE techniques; v) a taxonomy of evaluations of adaptive systems; and vi) interface translation support (49 languages supported)

An investigation and evaluation into the 'usibility' of human-computer interfaces using a typical CAD system

This research program covers three topics relating to the humancomputer interface namely, voice recognition, tools and techniques for evaluation, and user and interface modelling. An investigation into the implementation of voice recognition technologies examines how voice recognisers may be evaluated in commercial software. A prototype system was developed with the collaboration of FEMVIEW Ltd. (marketing a CAD package). Proposals for future research using the prototype system suggests the need for field trials to assess its usefulness in a working environment and to gain insights to end-user attitudes. A new generation of voice system is proposed based around a phoneme-based pattern matching paradigm, natural language understanding facilities and intelligent knowledgebased systems capable of building on knowledge by inference and deduction. In order to assess the 'usability' of the FEMVIEW CAD software a subject-base' formal evaluation w-s cond""ct-d which involved: - (1) the analysis of responses to a multi-user survey of end-user attitudes; (2) collecting behavioural performance measures from students learning to use the software. (3) cognitive and affective data obtained from laboratory experimentation using experienced users of the CAD package. A theoretical approach to evaluation leads to the hypothesis that human-computer interaction is affected by personality, influencing types of dialogue, preferred methods for providing help, etc. A user model based on personality traits, or habitual behaviour patterns (HBP) is presented. Proposals are given to use the HBP model in future self-adaptive interfaces. Results from experimentation to justify the model are inconclusive. Finally, a practical framework is provided for the evaluation of human-computer interfaces. It suggests that evaluation is an integral part of design and that the iterative use of evaluation techniques throughout the conceptualisation, design, implementation and postimplementation stages will ensure systems that satisfy the needs of the users and fulfil the goal of 'usability'. The major contributions made to the knowledge of this subject can be summarised as follows: (1) the practical problems of implementing voice recognition technologies in commercial software; (2) the development of a new personalised user model which accounts for individual's idiosyncrasies; (3) methods for applying simple evaluation techniques in order to assess software 'usability'; (4) a practical framework for developing usable software

User-Centered Evaluation of Adaptive and Adaptable Systems

Adaptive and adaptable systems provide tailored output to various users in various contexts. While adaptive systems base their output on implicit inferences, adaptable systems use explicitly provided information. Since the presentation or output of these systems is adapted, standard user-centered evaluation methods do not produce results that can be easily generalized. This calls for a reflection on the appropriateness of standard evaluation methods for user-centered evaluations of these systems. We have conducted a literature review to create an overview of the methods that have been used. When reviewing the empirical evaluation studies we have, among other things, focused on the variables measured and the implementation of results in the (re)design process. The goal of our review has been to compose a framework for user-centered evaluation. In the next phase of the project, we intend to test some of the most valid and feasible methods with an adaptive or adaptable system

A Reference Architecture for Data-Driven and Adaptive Internet-Delivered Psychological Treatment Systems: Software Architecture Development and Validation Study

Background: Internet-delivered psychological treatment (IDPT) systems are software applications that offer psychological treatments via the internet. Such IDPT systems have become one of the most commonly practiced and widely researched forms of psychotherapy. Evidence shows that psychological treatments delivered by IDPT systems can be an effective way of treating mental health morbidities. However, current IDPT systems have high dropout rates and low user adherence. The primary reason is that the current IDPT systems are not flexible, adaptable, and personalized as they follow a fixed tunnel-based treatment architecture. A fixed tunnel-based architecture follows predefined, sequential treatment content for every patient, irrespective of their context, preferences, and needs. Moreover, current IDPT systems have poor interoperability, making it difficult to reuse and share treatment materials. There is a lack of development and documentation standards, conceptual frameworks, and established (clinical) guidelines for such IDPT systems. As a result, several ad hoc forms of IDPT models exist. Consequently, developers and researchers have tended to reinvent new versions of IDPT systems, making them more complex and less interoperable. Objective: This study aimed to design, develop, and evaluate a reference architecture (RA) for adaptive systems that can facilitate the design and development of adaptive, interoperable, and reusable IDPT systems. Methods: This study was conducted in collaboration with a large interdisciplinary project entitled INTROMAT (Introducing Mental Health through Adaptive Technology), which brings together information and communications technology researchers, information and communications technology industries, health researchers, patients, clinicians, and patients’ next of kin to reach its vision. First, we investigated previous studies and state-of-the-art works based on the project’s problem domain and goals. On the basis of the findings from these investigations, we identified 2 primary gaps in current IDPT systems: lack of adaptiveness and limited interoperability. Second, we used model-driven engineering and Domain-Driven Design techniques to design, develop, and validate the RA for building adaptive, interoperable, and reusable IDPT systems to address these gaps. Third, based on the proposed RA, we implemented a prototype as the open-source software. Finally, we evaluated the RA and open-source implementation using empirical (case study) and nonempirical approaches (software architecture analysis method, expert evaluation, and software quality attributes). Results: This paper outlines an RA that supports flexible user modeling and the adaptive delivery of treatments. To evaluate the proposed RA, we developed an open-source software based on the proposed RA. The open-source framework aims to improve development productivity, facilitate interoperability, increase reusability, and expedite communication with domain experts. Conclusions: Our results showed that the proposed RA is flexible and capable of adapting interventions based on patients’ needs, preferences, and context. Furthermore, developers and researchers can extend the proposed RA to various health care interventions.publishedVersio

Layered evaluation of interactive adaptive systems : framework and formative methods

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Evaluation of social personalized adaptive E-Learning environments : end-user point of view

The use of adaptations, along with the social affordances of collaboration and networking, carries a great potential for improving e-learning experiences. However, the review of the previous work indicates current e-learning systems have only marginally explored the integration of social features and adaptation techniques. The overall aim of this research, therefore, is to address this gap by evaluating a system developed to foster social personalized adaptive e-learning experiences. We have developed our first prototype system, Topolor, based on the concepts of Adaptive Educational Hypermedia and Social E-Learning. We have also conducted an experimental case study for the evaluation of the prototype system from different perspectives. The results show a considerably high satisfaction of the end users. This paper reports the evaluation results from end user point of view, and generalizes our method to a component-based evaluation framework

Adaptive development and maintenance of user-centric software systems

A software system cannot be developed without considering the various facets of its environment. Stakeholders – including the users that play a central role – have their needs, expectations, and perceptions of a system. Organisational and technical aspects of the environment are constantly changing. The ability to adapt a software system and its requirements to its environment throughout its full lifecycle is of paramount importance in a constantly changing environment. The continuous involvement of users is as important as the constant evaluation of the system and the observation of evolving environments. We present a methodology for adaptive software systems development and maintenance. We draw upon a diverse range of accepted methods including participatory design, software architecture, and evolutionary design. Our focus is on user-centred software systems

Personalised trails and learner profiling within e-learning environments

This deliverable focuses on personalisation and personalised trails. We begin by introducing and defining the concepts of personalisation and personalised trails. Personalisation requires that a user profile be stored, and so we assess currently available standard profile schemas and discuss the requirements for a profile to support personalised learning. We then review techniques for providing personalisation and some systems that implement these techniques, and discuss some of the issues around evaluating personalisation systems. We look especially at the use of learning and cognitive styles to support personalised learning, and also consider personalisation in the field of mobile learning, which has a slightly different take on the subject, and in commercially available systems, where personalisation support is found to currently be only at quite a low level. We conclude with a summary of the lessons to be learned from our review of personalisation and personalised trails