Process Assessment Modeling

Estágio realizado na Critical Software, S. A. e orientado por Carla NogueiraTese de mestrado integrado. Engenharia Informátca e Computação. Faculdade de Engenharia. Universidade do Porto. 200

Adapting robot behavior to user preferences in assistive scenarios

Robotic assistants have inspired numerous books and science fiction movies. In the real world, these kinds of devices are a growing need in amongst the elderly, who while life continue requiring more assistance. While life expectancy is increasing, life quality is not necessarily doing so. Thus, we may find ourselves and our loved ones being dependent and needing another person to perform the most basic tasks, which has a strong psychological impact. Accordingly, assistive robots may be the definitive tool to give more quality of life by empowering dependent people and extending their independent living. Assisting users to perform daily activities requires adapting to them and their needs, as they might not be able to adapt to the robot. This thesis tackles adaptation and personalization issues through user preferences. We 'focus on physical tasks that involve close contact, as these present interesting challenges, and are of great importance for he user. Therefore, three tasks are mainly used throughout the thesis: assistive feeding, shoe fitting, and jacket dressing. We first describe a framework for robot behavior adaptation that illustrates how robots should be personalized for and by end- users or their assistants. Using this framework, non-technical users determine how !he robot should behave. Then, we define the concept of preference for assistive robotics scenarios and establish a taxonomy, which includes hierarchies and groups of preferences, grounding definitions and concepts. We then show how the preferences in the taxonomy are used with Al planning systems to adapt the robot behavior to the preferences of the user obtained from simple questions. Our algorithms allow for long-term adaptations as well as to cope with misinformed user models. We further integrate the methods with low-level motion primitives that provide a more robust adaptation and behavior while lowering the number of needed actions and demonstrations. Moreover, we perform a deeper analysis in Planning and preferences with the introduction of new algorithms to provide preference suggestions in planning domains. The thesis then concludes with a user study that evaluates the use of the preferences in the three real assistive robotics scenarios. The experiments show a clear understanding of the preferences of users, who were able to assess the impact of their preferences on the behavior of the robot. In summary, we provide tools and algorithms to design the robotic assistants of the future. Assistants that should be able to adapt to the assisted user needs and preferences, just as human assistants do nowadays.Els assistents robòtics han inspirat nombrosos llibres i pel·lícules de ciència-ficció al llarg de la història. Però tornant al món real, aquest tipus de dispositius s'estan tornant una necessitat per a una societat que envelleix a un ritme ràpid i que, per tant, requerirà més i més assistència. Mentre l'esperança de vida augmenta, la qualitat de vida no necessàriament ho fa. Per tant, ens podem trobar a nosaltres mateixos i als nostres estimats en una situació de dependència, necessitant una altra persona per poder fer les tasques més bàsiques, cosa que té un gran impacte psicològic. En conseqüència, els robots assistencials poden ser l'eina definitiva per proporcionar una millor qualitat de vida empoderant els usuaris i allargant la seva capacitat de viure independentment. L'assistència a persones per realitzar tasques diàries requereix adaptar-se a elles i les seves necessitats, donat que aquests usuaris no poden adaptar-se al robot. En aquesta tesi, abordem el problema de l'adaptació i la personalització d'un robot mitjançant preferències de l'usuari. Ens centrem en tasques físiques, que involucren contacte amb la persona, per les seves dificultats i importància per a l'usuari. Per aquest motiu, la tesi utilitzarà principalment tres tasques com a exemple: donar menjar, posar una sabata i vestir una jaqueta. Comencem definint un marc (framework) per a la personalització del comportament del robot que defineix com s'han de personalitzar els robots per usuaris i pels seus assistents. Amb aquest marc, usuaris sense coneixements tècnics són capaços de definir com s'ha de comportar el robot. Posteriorment definim el concepte de preferència per a robots assistencials i establim una taxonomia que inclou jerarquies i grups de preferències, els quals fonamenten les definicions i conceptes. Després mostrem com les preferències de la taxonomia s'utilitzen amb sistemes planificadors amb IA per adaptar el comportament del robot a les preferències de l'usuari, que s'obtenen mitjançant preguntes simples. Els nostres algorismes permeten l'adaptació a llarg termini, així com fer front a models d'usuari mal inferits. Aquests mètodes són integrats amb primitives a baix nivell que proporcionen una adaptació i comportament més robusts a la mateixa vegada que disminueixen el nombre d'accions i demostracions necessàries. També fem una anàlisi més profunda de l'ús de les preferències amb planificadors amb la introducció de nous algorismes per fer suggeriments de preferències en dominis de planificació. La tesi conclou amb un estudi amb usuaris que avalua l'ús de les preferències en les tres tasques assistencials. Els experiments demostren un clar enteniment de les preferències per part dels usuaris, que van ser capaços de discernir quan les seves preferències eren utilitzades. En resum, proporcionem eines i algorismes per dissenyar els assistents robòtics del futur. Uns assistents que haurien de ser capaços d'adaptar-se a les preferències i necessitats de l'usuari que assisteixen, tal com els assistents humans fan avui en dia

Adapting robot behavior to user preferences in assistive scenarios

Aplicat embargament des de la data de defensa fins el 24 de juliol de 2020Robotic assistants have inspired numerous books and science fiction movies. In the real world, these kinds of devices are a growing need in amongst the elderly, who while life continue requiring more assistance. While life expectancy is increasing, life quality is not necessarily doing so. Thus, we may find ourselves and our loved ones being dependent and needing another person to perform the most basic tasks, which has a strong psychological impact. Accordingly, assistive robots may be the definitive tool to give more quality of life by empowering dependent people and extending their independent living. Assisting users to perform daily activities requires adapting to them and their needs, as they might not be able to adapt to the robot. This thesis tackles adaptation and personalization issues through user preferences. We 'focus on physical tasks that involve close contact, as these present interesting challenges, and are of great importance for he user. Therefore, three tasks are mainly used throughout the thesis: assistive feeding, shoe fitting, and jacket dressing. We first describe a framework for robot behavior adaptation that illustrates how robots should be personalized for and by end- users or their assistants. Using this framework, non-technical users determine how !he robot should behave. Then, we define the concept of preference for assistive robotics scenarios and establish a taxonomy, which includes hierarchies and groups of preferences, grounding definitions and concepts. We then show how the preferences in the taxonomy are used with Al planning systems to adapt the robot behavior to the preferences of the user obtained from simple questions. Our algorithms allow for long-term adaptations as well as to cope with misinformed user models. We further integrate the methods with low-level motion primitives that provide a more robust adaptation and behavior while lowering the number of needed actions and demonstrations. Moreover, we perform a deeper analysis in Planning and preferences with the introduction of new algorithms to provide preference suggestions in planning domains. The thesis then concludes with a user study that evaluates the use of the preferences in the three real assistive robotics scenarios. The experiments show a clear understanding of the preferences of users, who were able to assess the impact of their preferences on the behavior of the robot. In summary, we provide tools and algorithms to design the robotic assistants of the future. Assistants that should be able to adapt to the assisted user needs and preferences, just as human assistants do nowadays.Els assistents robòtics han inspirat nombrosos llibres i pel·lícules de ciència-ficció al llarg de la història. Però tornant al món real, aquest tipus de dispositius s'estan tornant una necessitat per a una societat que envelleix a un ritme ràpid i que, per tant, requerirà més i més assistència. Mentre l'esperança de vida augmenta, la qualitat de vida no necessàriament ho fa. Per tant, ens podem trobar a nosaltres mateixos i als nostres estimats en una situació de dependència, necessitant una altra persona per poder fer les tasques més bàsiques, cosa que té un gran impacte psicològic. En conseqüència, els robots assistencials poden ser l'eina definitiva per proporcionar una millor qualitat de vida empoderant els usuaris i allargant la seva capacitat de viure independentment. L'assistència a persones per realitzar tasques diàries requereix adaptar-se a elles i les seves necessitats, donat que aquests usuaris no poden adaptar-se al robot. En aquesta tesi, abordem el problema de l'adaptació i la personalització d'un robot mitjançant preferències de l'usuari. Ens centrem en tasques físiques, que involucren contacte amb la persona, per les seves dificultats i importància per a l'usuari. Per aquest motiu, la tesi utilitzarà principalment tres tasques com a exemple: donar menjar, posar una sabata i vestir una jaqueta. Comencem definint un marc (framework) per a la personalització del comportament del robot que defineix com s'han de personalitzar els robots per usuaris i pels seus assistents. Amb aquest marc, usuaris sense coneixements tècnics són capaços de definir com s'ha de comportar el robot. Posteriorment definim el concepte de preferència per a robots assistencials i establim una taxonomia que inclou jerarquies i grups de preferències, els quals fonamenten les definicions i conceptes. Després mostrem com les preferències de la taxonomia s'utilitzen amb sistemes planificadors amb IA per adaptar el comportament del robot a les preferències de l'usuari, que s'obtenen mitjançant preguntes simples. Els nostres algorismes permeten l'adaptació a llarg termini, així com fer front a models d'usuari mal inferits. Aquests mètodes són integrats amb primitives a baix nivell que proporcionen una adaptació i comportament més robusts a la mateixa vegada que disminueixen el nombre d'accions i demostracions necessàries. També fem una anàlisi més profunda de l'ús de les preferències amb planificadors amb la introducció de nous algorismes per fer suggeriments de preferències en dominis de planificació. La tesi conclou amb un estudi amb usuaris que avalua l'ús de les preferències en les tres tasques assistencials. Els experiments demostren un clar enteniment de les preferències per part dels usuaris, que van ser capaços de discernir quan les seves preferències eren utilitzades. En resum, proporcionem eines i algorismes per dissenyar els assistents robòtics del futur. Uns assistents que haurien de ser capaços d'adaptar-se a les preferències i necessitats de l'usuari que assisteixen, tal com els assistents humans fan avui en dia.Postprint (published version

Compliance advisory service feasibility study

This report identifies areas or methods of regulatory compliance information and advice to SMEs in the region that are inadequate or deficient. It recommends additional services that will benefit SMEs in the region taking into account the business support simplification agenda, state aid, legal liability, environmental and equality issues

Model-based specification of safety compliance needs for critical systems : A holistic generic metamodel

Abstract Context: Many critical systems must comply with safety standards as a way of providing assurance that they do not pose undue risks to people, property, or the environment. Safety compliance is a very demanding activity, as the standards can consist of hundreds of pages and practitioners typically have to show the fulfilment of thousands of safety-related criteria. Furthermore, the text of the standards can be ambiguous, inconsistent, and hard to understand, making it difficult to determine how to effectively structure and manage safety compliance information. These issues become even more challenging when a system is intended to be reused in another application domain with different applicable standards. Objective: This paper aims to resolve these issues by providing a metamodel for the specification of safety compliance needs for critical systems. Method: The metamodel is holistic and generic, and abstracts common concepts for demonstrating safety compliance from different standards and application domains. Its application results in the specification of “reference assurance frameworks” for safety-critical systems, which correspond to a model of the safety criteria of a given standard. For validating the metamodel with safety standards, parts of several standards have been modelled by both academic and industry personnel, and other standards have been analysed. We further augment this with feedback from practitioners, including feedback during a workshop. Results: The results from the validation show that the metamodel can be used to specify safety compliance needs for aerospace, automotive, avionics, defence, healthcare, machinery, maritime, oil and gas, process industry, railway, and robotics. Practitioners consider that the metamodel can meet their needs and find benefits in its use. Conclusion: The metamodel supports the specification of safety compliance needs for most critical computer-based and software-intensive systems. The resulting models can provide an effective means of structuring and managing safety compliance information

Analysis and Observations from the First Amazon Picking Challenge

This paper presents a overview of the inaugural Amazon Picking Challenge along with a summary of a survey conducted among the 26 participating teams. The challenge goal was to design an autonomous robot to pick items from a warehouse shelf. This task is currently performed by human workers, and there is hope that robots can someday help increase efficiency and throughput while lowering cost. We report on a 28-question survey posed to the teams to learn about each team's background, mechanism design, perception apparatus, planning and control approach. We identify trends in this data, correlate it with each team's success in the competition, and discuss observations and lessons learned based on survey results and the authors' personal experiences during the challenge

Tailored eHealth and mHealth for Physical Activity Promotion

OBJECTIVES: The purpose of the literature review (Chapter 1) was to examine the literature on tailored mHealth interventions for physical activity (PA) in adults. The review demonstrated tailored mHealth programs were effective at promoting PA. Research was needed to test the impact of tailored materials over other types of materials. The purpose of the research study (Chapter 2) was to examine the impact of tailored versus targeted messages on participant non-compliance during Desire2Move (D2M; a health and well-being initiative promoting PA). METHODS: Eligible participants were D2M participants who were non-compliant (logged zero minutes during a program week) at least once. Departments were randomized into the “targeted message only” (TMO) or “targeted + tailored message” (TTM) group. Participants who did not provide a program goal were in the default control group (DC). After the first instance of non-compliance, participants received a targeted message. For subsequent instances of non-compliance, the TMO group continued to receive the same targeted message, up to three consecutive times. The TTM group received a message tailored to the participant’s program goal. The DC group did not receive additional messages. RESULTS: A total of 149 D2M participants were included for analysis. Participants were mostly female (68.5%), staff (44.3%), with an average age of 43.66 (SD = 11.10). Age, employee status, and PA status were controlled for in each model. A nested ANCOVA revealed a significant difference in non-compliance between the TTM (M = 2.64, SD = 1.93) and TMO (M = 3.95, SD = 2.1) groups, F(16,88) = 3.39, p \u3c .001, η2 = .38; d = .64. The ANCOVA that compared the TTM (M = 2.64, SD = 1.93) and DC (M = 3.75, SD = 2.10) groups revealed a significant difference, F(1,74) = 13.29, p \u3c .001, η2 = .152; d = .56. There was not a significant difference between the TMO and DC groups, F(1,80) = .10, p = .750, η2 = .001; d = .02. CONCLUSION: Tailored email messages appeared to improve program implementation and are encouraged for future programs. Additional research is needed to understand how message frequency influences non-compliance and how PA status influences message effectiveness

Better reporting of interventions : template for intervention description and replication (TIDieR) checklist and guide

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