Driving usage – what are publishers and librarians doing to evaluate and promote usage?

Although a relatively recent phenomenon, measuring the usage of published research has rapidly become one of the most important ways to evaluate the relative value of different publications. Libraries and publishers are also investigating the impact of interface and technology provision in improving resource discovery and content usage. Demand for such data is increasing throughout the industry, partly in response to greater scrutiny of return on investment. As a result the techniques used by publishers and librarians to promote and evaluate usage are also developing. This paper looks at some of the methods currently adopted and examines the issues faced by the industry in driving forward the application of usage data

MetaSearching and Beyond: Implementation Experiences and Advice from an Academic Library

In March 2003 the University of Mississippi Libraries made our MetaSearch tool publicly available. After a year of working with this product and integrating it into the library Web site, a wide variety of libraries interested in our implementation process and experiences began to call. Libraries interested in this product have included consortia, public, and academic libraries in the United States, Mexico, and Europe. This article was written in an effort to share the recommendations and concerns given. Much of the advice is general and could be applied to many of the MetaSearch tools available. Google Scholar and other open Web initiatives that could impact the future of MetaSearching are also discussed

Average Scores Integration in Official Star Rating Scheme

Purpose: Evidence suggests that electronic word-of-mouth (eWOM) plays a highly influential role in decision-making when booking hotel rooms. The number of online sources where consumers can obtain information on hotel ratings provided has grown exponentially. Hence, a number of companies have developed average scores to summarize this information and to make it more easily available to consumers. Furthermore, official star rating schemes are starting to provide these commercially developed average scores to complement the information their schemes offer. The purpose of this paper is to examine the robustness of these systems. Design/methodology/approach: Average scores from different systems, and the scores provided by one rating site were collected for 200 hotels and compared. Findings: Findings suggested important differences in the ratings and assigned descriptive word across websites. Research limitations/implications: The results imply that the application of average scores by official organizations is not legitimate and identifies a research gap in the area of consumer and star rating standardization. Originality/value: The paper is of value to the industry and academia related to the examination of rating scales adopted by major online review tourism providers. Evidence of malpractice has been identified and the adoption of this type of scales by official star rating schemes is questioned.Peer reviewe

OCRIS : online catalogue and repository interoperability study. Final report

The aims and objectives of OCRIS were to: • Survey the extent to which repository content is in scope for institutional library OPACs, and the extent to which it is already recorded there; • Examine the interoperability of OPAC and repository software for the exchange of metadata and other information; • List the various services to institutional managers, researchers, teachers and learners offered respectively by OPACs and repositories; • Identify the potential for improvements in the links (e.g. using link resolver technology) from repositories and/or OPACs to other institutional services, such as finance or research administration; • Make recommendations for the development of possible further links between library OPACs and institutional repositories, identifying the benefits to relevant stakeholder groups

The Impact of the Miles Trade Business in the Brazilian Airline Industry

This study analyzes the impact of the Miles Trade business in the Brazilian airline industry. This is linked some factors: economy recession, cultural traces, legal flaws and new technologies that led to the creation and growth of the Miles Trade business in Brazil. The impacts over airlines are related to loyalty weakening between customers and airlines and revenue dilution due to the lower prices of air tickets sold in miles. This project analyzes the qualitative impacts using the SWOT analysis, Porter’s 5 forces, Cause and Effect Diagram and the quantitative impacts comparing public available information about the Miles Trade business industry size to the public information of airlines revenue published by ABEAR. By acknowledging the significant impacts this study proposes recommendations and future research in order to mitigate, considering loyalty, legal and regulation, and technology perspectives in the analysis

Department of Computer Science Activity 1998-2004

This report summarizes much of the research and teaching activity of the Department of Computer Science at Dartmouth College between late 1998 and late 2004. The material for this report was collected as part of the final report for NSF Institutional Infrastructure award EIA-9802068, which funded equipment and technical staff during that six-year period. This equipment and staff supported essentially all of the department\u27s research activity during that period

Is Integrated Search the answer of libraries to Google?

Estudio sobre el proyecto de la Biblioteca de la Universidad de Tilburg para mejorar la recuperación de la información por parte de los usuarios a través de las distintas opciones de búsqueda integrada, las s llamadas herramientas de descubrimiento, dadas por las diferentes plataformas actualmente en el mercado: EBSCO Discovery Service, Primo / Primo Central (Ex Libris), Summon (Serials Solutions), Worldcat Local (OCLC). Se intenta encontrar una herramienta que haga frente a Google a la hora de la búsqueda y recuperación de la información por parte de los usuarios de la biblioteca.Place, T. (2010). Is Integrated Search the answer of libraries to Google?. http://hdl.handle.net/10251/867

ENCompass for Resource Access 3.0

Link to published article: http://www.charlestonco.com/review.cfm?id=161Review of ENCompass for Resource Access (ERA), Endeavor’s meta- or federated search product

Electronic Collection Management and Electronic Information Services

This post-peer-review, pre-copyedit version of the article submitted to IUPUI Scholar Works as part of the OASIS Project. Article reproduced with permission of the copyright owner. Further reproduction prohibited without permission. Permission granted through posted policies on copyright owner’s website or through direct contact with copyright owner.As the life cycle of information products has become increasingly digital from “cradle to grave”, the nature of electronic information management has dramatically changed. These changes have brought new strategies and methods as well as new issues and challenges. At the bottom line the services are increasingly delivered to a desktop from distributed publishers or information providers. Information organizations act either as primary information providers or as brokers between the user and the primary service provider. This paper covers developments in the factors and strategies affecting collection management and access. It discusses major trends in electronic user services including electronic information delivery, information discovery and electronic reference. Finally, it addresses the challenges in user and personnel education in response to this electronic environment and an increasingly information literate user population

A Component-Based Approach for Scientific Services for Education and Research (Scientific SEARCH)

Today’s challenge for retrieving digital information by users such as “students,” educators,” or “researchers” is coping, more than ever before, with the excessive data and information available. The problem is further compounded because of the way scientific knowledge is structured, in terms of expert interviews, articles, conference coverage, journal scans etc. Great progress has been made in digital library research. The NSF/NSDL through their initiatives has assembled a great set of tools and techniques that hold significant potential. Many projects are now underway applying these tools and techniques to meet the information needs of different user communities. The primary focus of Scientific SEARCH project is enhancing access to high quality learning materials and resources, modules, and other digital objects targeted towards scientific consumer and scientific producer. The project will use a multi-phased approach to achieve the objective. The paper describes the first-phase work submitted to NSF 04-542 solicitation