12,574 research outputs found

    Meta-evaluation of online and offline web search evaluation metrics

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    As in most information retrieval (IR) studies, evaluation plays an essential part in Web search research. Both offline and online evaluation metrics are adopted in measuring the performance of search engines. Offline metrics are usually based on relevance judgments of query-document pairs from assessors while online metrics exploit the user behavior data, such as clicks, collected from search engines to compare search algorithms. Although both types of IR evaluation metrics have achieved success, to what extent can they predict user satisfaction still remains under-investigated. To shed light on this research question, we meta-evaluate a series of existing online and offline metrics to study how well they infer actual search user satisfaction in different search scenarios. We find that both types of evaluation metrics significantly correlate with user satisfaction while they reflect satisfaction from different perspectives for different search tasks. Offline metrics better align with user satisfaction in homogeneous search (i.e. ten blue links) whereas online metrics outperform when vertical results are federated. Finally, we also propose to incorporate mouse hover information into existing online evaluation metrics, and empirically show that they better align with search user satisfaction than click-based online metrics

    Counterfactual Estimation and Optimization of Click Metrics for Search Engines

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    Optimizing an interactive system against a predefined online metric is particularly challenging, when the metric is computed from user feedback such as clicks and payments. The key challenge is the counterfactual nature: in the case of Web search, any change to a component of the search engine may result in a different search result page for the same query, but we normally cannot infer reliably from search log how users would react to the new result page. Consequently, it appears impossible to accurately estimate online metrics that depend on user feedback, unless the new engine is run to serve users and compared with a baseline in an A/B test. This approach, while valid and successful, is unfortunately expensive and time-consuming. In this paper, we propose to address this problem using causal inference techniques, under the contextual-bandit framework. This approach effectively allows one to run (potentially infinitely) many A/B tests offline from search log, making it possible to estimate and optimize online metrics quickly and inexpensively. Focusing on an important component in a commercial search engine, we show how these ideas can be instantiated and applied, and obtain very promising results that suggest the wide applicability of these techniques

    Online Model Evaluation in a Large-Scale Computational Advertising Platform

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    Online media provides opportunities for marketers through which they can deliver effective brand messages to a wide range of audiences. Advertising technology platforms enable advertisers to reach their target audience by delivering ad impressions to online users in real time. In order to identify the best marketing message for a user and to purchase impressions at the right price, we rely heavily on bid prediction and optimization models. Even though the bid prediction models are well studied in the literature, the equally important subject of model evaluation is usually overlooked. Effective and reliable evaluation of an online bidding model is crucial for making faster model improvements as well as for utilizing the marketing budgets more efficiently. In this paper, we present an experimentation framework for bid prediction models where our focus is on the practical aspects of model evaluation. Specifically, we outline the unique challenges we encounter in our platform due to a variety of factors such as heterogeneous goal definitions, varying budget requirements across different campaigns, high seasonality and the auction-based environment for inventory purchasing. Then, we introduce return on investment (ROI) as a unified model performance (i.e., success) metric and explain its merits over more traditional metrics such as click-through rate (CTR) or conversion rate (CVR). Most importantly, we discuss commonly used evaluation and metric summarization approaches in detail and propose a more accurate method for online evaluation of new experimental models against the baseline. Our meta-analysis-based approach addresses various shortcomings of other methods and yields statistically robust conclusions that allow us to conclude experiments more quickly in a reliable manner. We demonstrate the effectiveness of our evaluation strategy on real campaign data through some experiments.Comment: Accepted to ICDM201

    News Session-Based Recommendations using Deep Neural Networks

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    News recommender systems are aimed to personalize users experiences and help them to discover relevant articles from a large and dynamic search space. Therefore, news domain is a challenging scenario for recommendations, due to its sparse user profiling, fast growing number of items, accelerated item's value decay, and users preferences dynamic shift. Some promising results have been recently achieved by the usage of Deep Learning techniques on Recommender Systems, specially for item's feature extraction and for session-based recommendations with Recurrent Neural Networks. In this paper, it is proposed an instantiation of the CHAMELEON -- a Deep Learning Meta-Architecture for News Recommender Systems. This architecture is composed of two modules, the first responsible to learn news articles representations, based on their text and metadata, and the second module aimed to provide session-based recommendations using Recurrent Neural Networks. The recommendation task addressed in this work is next-item prediction for users sessions: "what is the next most likely article a user might read in a session?" Users sessions context is leveraged by the architecture to provide additional information in such extreme cold-start scenario of news recommendation. Users' behavior and item features are both merged in an hybrid recommendation approach. A temporal offline evaluation method is also proposed as a complementary contribution, for a more realistic evaluation of such task, considering dynamic factors that affect global readership interests like popularity, recency, and seasonality. Experiments with an extensive number of session-based recommendation methods were performed and the proposed instantiation of CHAMELEON meta-architecture obtained a significant relative improvement in top-n accuracy and ranking metrics (10% on Hit Rate and 13% on MRR) over the best benchmark methods.Comment: Accepted for the Third Workshop on Deep Learning for Recommender Systems - DLRS 2018, October 02-07, 2018, Vancouver, Canada. https://recsys.acm.org/recsys18/dlrs
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