Knowledge Representation Concepts for Automated SLA Management

Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-quality commitments based upon predefined Service Level Agreements (SLAs) with the service customer. They need to manage, execute and maintain thousands of SLAs for different customers and different types of services, which needs new levels of flexibility and automation not available with the current technology. The complexity of contractual logic in SLAs requires new forms of knowledge representation to automatically draw inferences and execute contractual agreements. A logic-based approach provides several advantages including automated rule chaining allowing for compact knowledge representation as well as flexibility to adapt to rapidly changing business requirements. We suggest adequate logical formalisms for representation and enforcement of SLA rules and describe a proof-of-concept implementation. The article describes selected formalisms of the ContractLog KR and their adequacy for automated SLA management and presents results of experiments to demonstrate flexibility and scalability of the approach.Comment: Paschke, A. and Bichler, M.: Knowledge Representation Concepts for Automated SLA Management, Int. Journal of Decision Support Systems (DSS), submitted 19th March 200

Controlled Natural Language Processing as Answer Set Programming: an Experiment

Most controlled natural languages (CNLs) are processed with the help of a pipeline architecture that relies on different software components. We investigate in this paper in an experimental way how well answer set programming (ASP) is suited as a unifying framework for parsing a CNL, deriving a formal representation for the resulting syntax trees, and for reasoning with that representation. We start from a list of input tokens in ASP notation and show how this input can be transformed into a syntax tree using an ASP grammar and then into reified ASP rules in form of a set of facts. These facts are then processed by an ASP meta-interpreter that allows us to infer new knowledge

Technological Spaces: An Initial Appraisal

In this paper, we propose a high level view of technological spaces (TS) and relations among these spaces. A technological space is a working context with a set of associated concepts, body of knowledge, tools, required skills, and possibilities. It is often associated to a given user community with shared know-how, educational support, common literature and even workshop and conference regular meetings. Although it is difficult to give a precise definition, some TSs can be easily identified, e.g. the XML TS, the DBMS TS, the abstract syntax TS, the meta-model (OMG/MDA) TS, etc. The purpose of our work is not to define an abstract theory of technological spaces, but to figure out how to work more efficiently by using the best possibilities of each technology. To do so, we need a basic understanding of the similarities and differences between various TSs, and also of the possible operational bridges that will allow transferring the results obtained in one TS to other TS. We hope that the presented industrial vision may help us putting forward the idea that there could be more cooperation than competition among alternative technologies. Furthermore, as the spectrum of such available technologies is rapidly broadening, the necessity to offer clear guidelines when choosing practical solutions to engineering problems is becoming a must, not only for teachers but for project leaders as well

Logic Programming Approaches for Representing and Solving Constraint Satisfaction Problems: A Comparison

Many logic programming based approaches can be used to describe and solve combinatorial search problems. On the one hand there is constraint logic programming which computes a solution as an answer substitution to a query containing the variables of the constraint satisfaction problem. On the other hand there are systems based on stable model semantics, abductive systems, and first order logic model generators which compute solutions as models of some theory. This paper compares these different approaches from the point of view of knowledge representation (how declarative are the programs) and from the point of view of performance (how good are they at solving typical problems).Comment: 15 pages, 3 eps-figure

Modelling and analyzing adaptive self-assembling strategies with Maude

Building adaptive systems with predictable emergent behavior is a challenging task and it is becoming a critical need. The research community has accepted the challenge by introducing approaches of various nature: from software architectures, to programming paradigms, to analysis techniques. We recently proposed a conceptual framework for adaptation centered around the role of control data. In this paper we show that it can be naturally realized in a reflective logical language like Maude by using the Reflective Russian Dolls model. Moreover, we exploit this model to specify, validate and analyse a prominent example of adaptive system: robot swarms equipped with self-assembly strategies. The analysis exploits the statistical model checker PVeStA