Designing for Design Activity

The area of graphic design has expanded since digital media was introduced, and it requires new creative thinking skills in the design process. This paper proposes a design process for a graphic design graduate class using activity theory as a theoretical background. This design process consists of three phases to solve the design problems within diverse design projects. Each phase was examined in terms of how the elements of activity theory could apply to the design process. As a research method, Engeström’s activity system model was adapted and explored in the design processes. A case study is presented to see how the proposed design process applied to a design project. Keywords: Graphic Design Project, Design Process, Activity Theory, Prototyping</p

Online consultation on experts’ views on digital competence

The objective of this investigation was to provide another perspective on what it means to be digitally competent today, in addition to reviews of literature and current frameworks for the development of digital competence, 5 all of which constitute part of the wider IPTS Digital Competence Project (DIGCOMP). Some common ground exists at a general level in defining digital competence in terms of knowledge, skills, and attitudes, which may be hierarchically organised. However, this does not provide the clarity needed by teachers, employers, citizens – all those who are responsible for digital competence development, be it their own or other people’s ‐ to make informed decisions. Further work is needed to create a common language that helps to enhance understanding across the worlds of research, education, training, and work. This will make it easier for citizens and employers to see what digital competence entails and how it is relevant to their jobs and more generally, their lives

The new frontier: Singaporean and Malaysian public relations practitioners’ perceptions of new media

Recent research into social media use identified mid-2006 to early 2007 as the period when Singaporean public relations agencies first recognised the need to embrace new media (Fitch, 2009a). This research draws on interviews conducted with ten senior Singaporean and Malaysian public relations practitioners in mid-2006 and offers an historical review of their attitudes to new media at that time. The results reveal that experienced public relations practitioners were fearful of the changing communication environment, even as some embraced the opportunities created by new media. These findings are significant in terms of understanding the implications of new media and changing communication patterns for public relations

The Zoning in and the Zoning out of the Elderly: Emerging Community and Communication Patterns

Increasingly, senior only residences are zoning seniors out of mainstream residential areas and into segregated living and mature communities. Senior gated communities are variations on a theme of gated communities in which lifestyle is packaged and sold. Active adult retirement communities exclude the young and offer active lifestyle living, with diverse levels of senior living choices. Such an approach contrasts with policies designed to encourage aging in place. It is also distinct from Golden Age Zoning districts designed to allow affordable housing for senior citizens in a public/private partnership. Some towns have zoned public parks to establish areas for children distinct from the elderly. Simultaneously, more and more older adults are embracing the modern media environment. According to the Pew Research Center, baby boomers and seniors are the fastest growing group of social networking website users to connect with family, friends from the past, and seeking information and support with medical issues. This paper explores the person/place relationship and issues associated with design for the social needs of an aging in a media filled world

Media Communication, Consumption and Use: The Changing Role of the Designer

Consumers are changing the way in which they create, experience and consume media. User Generated Content (UGC) marks a shift in the way in which ordinary people are now able to contribute to the creation of media. They have become active citizens in what is now a two way conversation. The advent of UGC has created new challenges for communication designers who now need to take on the role of a facilitator in this process. The challenge for communication design is not only to identify appropriate methods for communication, but to understand how best to facilitate connections between users such that they create structures that they can inhabit. This paper explores the changing role of design in UGC rich media communication and presents a Decision Making Framework (DMF) that engages designers in the consideration of the user in the development process. In-depth interviews with leading industry proponents ensure currency of the insights gained. Keywords: Design Process, User Generated Content, Communication Design, Fraimwork</p

Exploring the democratic potential of online social networking: The scope and limitations of e-participation

Copyright © 2012 by the Association for Information Systems.The availability and promise of social networking technologies with their perceived open philosophy has increasingly inspired citizens around the world to participate in political activity on the Web. Recent examples range from opposing public policies, such as government funding cuts, to organizing revolutionary social movements, such as those in the Middle East and North Africa. Although online spaces create remarkable opportunities for various forms of political action, there are concerns over the power of existing institutions to control and even censor such interaction spaces. The objective of this article is to draw together different insights on the online engagement phenomenon, highlighting both its potential and limitations as a mechanism for fostering democratic debate and influencing policy making. We examine recent examples from Europe, the Middle East and Latin America. Finally, we summarize the implications of our work and outline directions for further research

Routinisation of Audience Participation: BBC News Online, Citizenship and Democratic Debate

Leading up to the 2010 UK general election, Director General of the BBC, Mark Thompson, stressed the importance of the Corporation’s ability ‘to provide a strong and independent space where the big debates can take place, free from political or commercial influence’. ‘In this public space,’ he continued, ‘everyone can have access to the lifeblood of healthy democratic debate – impartial news and information’. Affirming the importance of BBC Online, Thompson described it as ‘being a cornerstone of what the BBC should be about’ (Thompson, 2010). As with previous elections, one of the key strategic priorities for the BBC’s Election 2010 website was to help inform the citizenry about the campaign and empower voters to make an informed choice. In the most traditional sense, this was achieved through the BBC’s journalism and a series of rich background features – e.g. guidance on voting procedures, MPs and parliamentary politics, and comparisons of party manifestos. The BBC election websites have also featured experimentation with various forms of audience engagement, exemplified by different interactive features on the BBC micro websites for the 1997, 2001, 2005 and 2010 UK general elections. This has traditionally been anchored in the Corporation’s public service commitment to facilitating ‘civic engagement’ and providing ‘democratic value’ to British citizens (see also Thorsen et al., 2009, Thorsen, 2010, 2011, Allan and Thorsen, 2010). The BBC’s news website was incredibly popular during the 2010 election according to visitor statistics. On results day, May 7, BBC News Online had 11.4 million individual users, breaking the previous record set on November 5, 2008, for the election of Barack Obama as US President (Herrmann, 2010). Comparing this to 2005, the number of unique visitors to the BBC’s election site on results day, May 6, was 3 million taking the overall BBC News Online total to 4.3 million (Ward, 2006:17). This demonstrates a near three-fold increase in individual users from one election to the next and indicates that whilst the internet might not be perceived as having had a significant impact on the election outcomes, the BBC has certainly had a considerable impact on citizens’ online activities. Based on a larger study into BBC’s election websites involving interviews, observations and textual analysis, this chapter will examine how audience participation had by 2010 become a routinised part of the Corporation’s newsroom. It will begin by providing an historical overview of how public access programming has developed within the BBC and its influence on how the Corporation has sought to facilitate participatory spaces online. Following a discussion of online participatory spaces on the BBC’s election websites, it will offer a critique of how these are operationalized internally. It will argue that despite converged newsroom practices, the scale of the BBC’s operations means facilitation of civic engagement is fragmented between competing stakeholders within the Corporation each with their own routinised practices and perception of its value. This tension has a dramatic effect not only on the dialectic relationship between BBC journalists and its audiences, but also on the type of ‘public space’ the Corporation is able to foster and by extension the empowerment of citizens to engage in ‘healthy democratic debate’

Asian Government Usage of Web 2.0 Social Media

The rise of Web 2.0 social sites, such as Facebook, Twitter and YouTube has brought significant changes and opportunities for both online consumers and governments. These tools have changed the ways Internet users communicate with each other and their governments, and allow for greater social participation. The number of worldwide users is growing significantly and their expectations for more services are rising. However, this has not translated into Asian governments totally encompassing the implementation functions and services using these tools. This research investigates the level of government participation of 50 Asian governments of three social media sites. The results show that a minority of Asian governments (approximately 30 percent) are using Web 2.0 tools for communication and information dissemination. The study found that if social sites were utilised, most governments used them for a) information dissemination on official government channels, b) education and c) tourism. The implications are that governments are missing opportunities to better server their citizens and reach the growing number of Internet users. Instead of avoiding these new technologies, governments should develop an overall strategic plan for all agency levels to participate in social networks, and develop a coordinated effort to develop and implement the tools

Understanding the information experiences of parents involved in negotiating post-separation parenting arrangements

The paper presents findings from a study into the information experiences of people needing to make post-separation parenting arrangements. Data was collected from 20 participants, through in-depth, semi-structured, telephone interviews. Thematic analysis identified five major themes: Following, Immersion, Interpersonal, History and Context which depict the information experiences of the participants. The findings can be used as an evidence base to inform the design and delivery of support and services provided by government agencies and other community groups supporting the legal information needs of individuals and families. The work extends current understandings of information experience as an object of study in the information science discipline