Decision Making Intelligent Agent on SOX Compliance over the Imports Process

The objective of this work is to define a decision support system over SOX (Sarbanes-Oxley Act) compatibility  of the Imports Process based on Artificial Intelligence and Theory of Argumentation knowledge and techniques measuring at the same time the quality of how things were done on this specific process of the analyzed business case. SOX Law in effect nowadays is worldwide facto standard for financial and economical operations of private sector with the main objective to protect investors of private sector and promote the financial health of private companies. In this framework we have developed a decision support intelligent expert model to help SOX control bodies, companies and auditors to support their SOX compliance decisions based on well founded bases like Artificial Intelligence and Theory of Argumentation. The model here presented incorporates several key concepts like pre-existing expert knowledge base, a formalized and structure way to evaluate an existing business case focusing on the Imports Process, a semi automated fuzzy dynamic knowledge learning protocol and an structure method to evolve based on the facts of the business case and suggest an specific decision about the SOX compatibility of the specific business case. Keywords: Multiagent Systems (MAS), Expert Systems (ES), Business Intelligence (BI), Decision Support Systems (DSS), Sarbanes-Oxley Act (SOX), Argumentation, Artificial Intelligence

Decision Making Intelligent Agent on SOX Compliance over the Goods Receipt Processs

The objective of this work is to define a decision support system over SOX (Sarbanes-Oxley Act) compatibility  of the Goods Receipt Process based on Artificial Intelligence and Theory of Argumentation knowledge and techniques measuring at the same time the quality of how things were done on this specific process of the analyzed business case. SOX Law in effect nowadays is worldwide facto standard for financial and economical operations of private sector with the main objective to protect investors of private sector and promote the financial health of private companies. In this framework we have developed a decision support intelligent expert model to help SOX control bodies, companies and auditors to support their SOX compliance decisions based on well founded bases like Artificial Intelligence and Theory of Argumentation. The model here presented incorporates several key concepts like pre-existing expert knowledge base, a formalized and structure way to evaluate an existing business case focusing on the Goods Receipt Process, a semi automated fuzzy dynamic knowledge learning protocol and an structure method to evolve based on the facts of the business case and suggest an specific decision about the SOX compatibility of the specific business case. Keywords: Multiagent Systems (MAS), Expert Systems (ES), Business Intelligence (BI), Decision Support Systems (DSS), Sarbanes-Oxley Act (SOX), Argumentation, Artificial Intelligence

Dialogical intentions and customization of recommendations for the assessment of medical deliberation

UIDB/00183/2020 UIDP/00183/2020 PTDC/FER‐FIL/28278/2017 PTDC/MHC-FIL/0521/2014Dialogue moves are a pragmatic instrument that captures the most important categories of “dialogical intentions.” This paper adapts this tool to the conversational setting of chronic care communication, characterized by the general goal of making reasoned decisions concerning patients’ conditions, shared by the latter. 7 mutually exclusive and comprehensive categories were identified, whose reliability was tested on an Italian corpus of provider-patient encounters in diabetes care. The application of this method was illustrated through explorative analyses identifying possible correlations between the dialogical structure of medical interviews and one of the indicators of personalized decision-making, namely the specificity of the recommendations given by the provider (“customization”). The statistical analyses show a significant correlation between the exchange of personal information and very specific and customized recommendations for change. It suggests how the creation of common ground, exceeding the boundaries of the paternalistic or patient-centered models, can lead to highly effective communication.authorsversionpublishe

A Computational Model of Non-Cooperation in Natural Language Dialogue

A common assumption in the study of conversation is that participants fully cooperate in order to maximise the effectiveness of the exchange and ensure communication flow. This assumption persists even in situations in which the private goals of the participants are at odds: they may act strategically pursuing their agendas, but will still adhere to a number of linguistic norms or conventions which are implicitly accepted by a community of language users. However, in naturally occurring dialogue participants often depart from such norms, for instance, by asking inappropriate questions, by avoiding to provide adequate answers or by volunteering information that is not relevant to the conversation. These are examples of what we call linguistic non-cooperation. This thesis presents a systematic investigation of linguistic non-cooperation in dialogue. Given a specific activity, in a specific cultural context and time, the method proceeds by making explicit which linguistic behaviours are appropriate. This results in a set of rules: the global dialogue game. Non-cooperation is then measured as instances in which the actions of the participants are not in accordance with these rules. The dialogue game is formally defined in terms of discourse obligations. These are actions that participants are expected to perform at a given point in the dialogue based on the dialogue history. In this context, non-cooperation amounts to participants failing to act according to their obligations. We propose a general definition of linguistic non-cooperation and give a specific instance for political interview dialogues. Based on the latter, we present an empirical method which involves a coding scheme for the manual annotation of interview transcripts. The degree to which each participant cooperates is automatically determined by contrasting the annotated transcripts with the rules in the dialogue game for political interviews. The approach is evaluated on a corpus of broadcast political interviews and tested for correlation with human judgement on the same corpus. Further, we describe a model of conversational agents that incorporates the concepts and mechanisms above as part of their dialogue manager. This allows for the generation of conversations in which the agents exhibit varying degrees of cooperation by controlling how often they favour their private goals instead of discharging their discourse obligations

Decision Making Intelligent Agent on SOX Compliance over the Imports Process

The objective of this work is to define a decision support system over SOX (Sarbanes-Oxley Act) compatibility of the Imports Process based on Artificial Intelligence and Theory of Argumentation knowledge and techniques measuring at the same time the quality of how things were done on this specific process of the analyzed business case. SOX Law in effect nowadays is worldwide facto standard for financial and economical operations of private sector with the main objective to protect investors of private sector and promote the financial health of private companies. In this framework we have developed a decision support intelligent expert model to help SOX control bodies, companies and auditors to support their SOX compliance decisions based on well founded bases like Artificial Intelligence and Theory of Argumentation. The model here presented incorporates several key concepts like pre-existing expert knowledge base, a formalized and structure way to evaluate an existing business case focusing on the Imports Process, a semi automated fuzzy dynamic knowledge learning protocol and an structure method to evolve based on the facts of the business case and suggest an specific decision about the SOX compatibility of the specific business case