Spectrum Utilization and Congestion of IEEE 802.11 Networks in the 2.4 GHz ISM Band

Wi-Fi technology, plays a major role in society thanks to its widespread availability, ease of use and low cost. To assure its long term viability in terms of capacity and ability to share the spectrum efficiently, it is of paramount to study the spectrum utilization and congestion mechanisms in live environments. In this paper the service level in the 2.4 GHz ISM band is investigated with focus on todays IEEE 802.11 WLAN systems with support for the 802.11e extension. Here service level means the overall Quality of Service (QoS), i.e. can all devices fulfill their communication needs? A crosslayer approach is used, since the service level can be measured at several levels of the protocol stack. The focus is on monitoring at both the Physical (PHY) and the Medium Access Control (MAC) link layer simultaneously by performing respectively power measurements with a spectrum analyzer to assess spectrum utilization and packet sniffing to measure the congestion. Compared to traditional QoS analysis in 802.11 networks, packet sniffing allows to study the occurring congestion mechanisms more thoroughly. The monitoring is applied for the following two cases. First the influence of interference between WLAN networks sharing the same radio channel is investigated in a controlled environment. It turns out that retry rate, Clear-ToSend (CTS), Request-To-Send (RTS) and (Block) Acknowledgment (ACK) frames can be used to identify congestion, whereas the spectrum analyzer is employed to identify the source of interference. Secondly, live measurements are performed at three locations to identify this type of interference in real-live situations. Results show inefficient use of the wireless medium in certain scenarios, due to a large portion of management and control frames compared to data content frames (i.e. only 21% of the frames is identified as data frames)

Performance measurement systems development in a telecommunications company

Developing performance measurement is a necessary element for the effective management of organizations. Performance measurement has been gaining in importance in both operations and management literature. In this paper an evaluation of the development and implementation of performance measures is presented. Investigation of the process from an organizational viewpoint provides insights into the advantages and disadvantages of a strategic activity-based development framework for performance measurement. General issues and implications for the management of performance measurement development and implementation provide some fundamental guidelines

Telecommunications Network Planning and Maintenance

Telecommunications network operators are on a constant challenge to provide new services which require ubiquitous broadband access. In an attempt to do so, they are faced with many problems such as the network coverage or providing the guaranteed Quality of Service (QoS). Network planning is a multi-objective optimization problem which involves clustering the area of interest by minimizing a cost function which includes relevant parameters, such as installation cost, distance between user and base station, supported traffic, quality of received signal, etc. On the other hand, service assurance deals with the disorders that occur in hardware or software of the managed network. This paper presents a large number of multicriteria techniques that have been developed to deal with different kinds of problems regarding network planning and service assurance. The state of the art presented will help the reader to develop a broader understanding of the problems in the domain

Smart grid architecture for rural distribution networks: application to a Spanish pilot network

This paper presents a novel architecture for rural distribution grids. This architecture is designed to modernize traditional rural networks into new Smart Grid ones. The architecture tackles innovation actions on both the power plane and the management plane of the system. In the power plane, the architecture focuses on exploiting the synergies between telecommunications and innovative technologies based on power electronics managing low scale electrical storage. In the management plane, a decentralized management system is proposed based on the addition of two new agents assisting the typical Supervisory Control And Data Acquisition (SCADA) system of distribution system operators. Altogether, the proposed architecture enables operators to use more effectively—in an automated and decentralized way—weak rural distribution systems, increasing the capability to integrate new distributed energy resources. This architecture is being implemented in a real Pilot Network located in Spain, in the frame of the European Smart Rural Grid project. The paper also includes a study case showing one of the potentialities of one of the principal technologies developed in the project and underpinning the realization of the new architecture: the so-called Intelligent Distribution Power Router.Postprint (published version

An evaluation of total quality management practices on business performance of the Nigerian telecommunications sector: a case study of MTN Nigeria Limited

This study examines the effects of The Total Quality Management practices on Business Performance of the Nigerian Telecommunications Sector. A review of literatures on TQM shows that no study has been carried out on its application in the Nigerian Telecommunication sector hence the need for this research. To assess the situation One hundred and fifty (150) questionnaires were administered to customers of MTN Limited within the Lagos environ. These customers were randomly selected from five (5) different MTN customer care centres within the five divisions of Lagos State. These divisions include Epe, Ikorodu, Lagos Island, Lagos Mainland and Badagry. Thirty (30) questionnaires were administered at each centre. Fifty (50) questionnaires were also administered to employees of MTN and a total of twenty (20) questionnaires were administered to top management in the same organizations. The data collected were analyzed using descriptive statistics and regression analysis. Our finding revealed that 90.7% of the changes that occurred in employees’ satisfaction could be traced to the policy and commitment of top management. It also shows that 69.4% of the changes in customer satisfaction could be attributed to continuous training in quality. The study recommended among other things the training of telecommunications personnel on Total Quality Management practices and the adoption of alternative renewable sources of energy like solar to address their energy problems

Technology as an economic catalyst in rural and depressed places in Massachusetts

This paper uses case studies, including two cities (Lynn and New Bedford), a sub-city district (Roxbury) and two towns in rural Franklin County (Greenfield and Orange), to examine the role of technology as a potential economic catalyst in rural and depressed places in Massachusetts. Though the five target areas vary in size, density, geographic area, demographic characteristics and economic resources, each exhibits chronic patterns of economic distress related to the decline of manufacturing, construction and other key industries