109 research outputs found

    Knowledge Management Maturity Model in the Interpretativist Perspective

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    Políticas de gobierno electrónico en brasil: contexto, gestión de TIC y resultados

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    The State Reform processes combined with the emergence and use of Information and Communication Technology (ICT) originated electronic government policies and initiatives in Brazil. This paper dwells on Brazilian e-government by investigating the institutional design it assumed in the state's public sphere, and how it contributed to outcomes related to e-gov possibilities. The analyses were carried out under an interpretativist perspective by making use of Institutional Theory. From the analyses of interviews with relevant actors in the public sphere, such as state secretaries and presidents of public ICT companies, conclusions point towards low institutionalization of e-gov policies. The institutional design of Brazilian e-gov limits the use of ICT to provide integrated public services, to amplify participation and transparency, and to improve public policies management.Os processos de reforma do estado combinados com a emergência e uso de tecnologia da informação e comunicação (tic) deram origem, no brasil, a políticas e ações de governo eletrônico. este artigo debruça-se sobre o e-governo brasileiro, investigando o desenho institucional que ele assumiu na esfera estadual do país e como contribui para os resultados associados às possibilidades do e-gov. numa perspectiva interpretativista, utilizou-se a teoria institucional como lente teórica no exame do campo. a partir da análise de entrevistas feitas a atores relevantes na esfera dos estados brasileiros, tais como secretários de estado e presidentes de empresas públicas de informática, as conclusões apontam para a baixa institucionalização das políticas de e-governo. o desenho institucional do governo eletrônico brasileiro limita a utilização das tic na prestação de serviços públicos integrados, na ampliação de participação e transparência, e no aprimoramento de políticas públicas.Los procesos de reforma del estado combinados con la emergencia y uso de tecnologías de la información y comunicación (tic) originaron, en brasil, políticas y acciones de gobierno electrónico. este artículo analiza el e-gobierno brasileño, investigando el modelo institucional que este asumió en la esfera estatal del país y cómo contribuye a los resultados asociados a las posibilidades del e-gob. en una perspectiva interpretativista, utilizó la teoría institucional como lente teórico en el examen de campo. a partir del análisis de entrevistas hechas a actores relevantes en la esfera de los estados brasileños, tales como secretarios de estado y presidentes de empresas públicas de informática, las conclusiones señalan la baja institucionalización de las políticas de e-gobierno. el modelo institucional del gobierno electrónico brasileño limita la utilización de las tic en la prestación de servicios públicos integrados, en la ampliación de la participación y transparencia, y en el mejoramiento de las políticas públicas

    ELECTRONIC GOVERNMENT POLICIES IN BRAZIL: CONTEXT, ICT MANAGEMENT AND OUTCOMES

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    The State Reform processes combined with the emergence and use of Information and Communication Technology (ICT) originated electronic government policies and initiatives in Brazil. This paper dwells on Brazilian e-government by investigating the institutional design it assumed in the state's public sphere, and how it contributed to outcomes related to e-gov possibilities. The analyses were carried out under an interpretativist perspective by making use of Institutional Theory. From the analyses of interviews with relevant actors in the public sphere, such as state secretaries and presidents of public ICT companies, conclusions point towards low institutionalization of e-gov policies. The institutional design of Brazilian e-gov limits the use of ICT to provide integrated public services, to amplify participation and transparency, and to improve public policies management

    Socialização organizacional no setor público: ações e percepções de novatos e experientes

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    Purpose – This study aims to explain how the process of organizational socialization of newcomers occurs in a public faculty.Design/methodology/approach – This qualitative and interpretativist research was conducted under an interactionist approach. We interviewed 14 newcomers and also experienced government employees from a state public faculty in São Paulo. The content of the interviews was analyzed by a categorization process.Findings – The findings show that socialization of newcomers is self-motivated, informal, non-institutionalized, influenced by the normative nature of work and insufficient support given by the group. Newcomers’ admission into the workplace does not cause serious conflicts or tensions that could lead to changes in the workplace. It is the proactive behavior of the newcomers that allows them to adapt to work and know traditions, beliefs and history of the organization.Research limitations/implications – The limitation of this study is the context of a public university’s workplace. Practical implications – This research allows the organization to get information about the triangular relationship between challenge, support and trust which could have direct effects on the newcomers’ workplace learning.Social implications – We propose that the organization creates a workplace in which the employees can feel strong bonds of solidarity and collectivism, and in which they could have concrete opportunities to realize that their work can contribute to something important, impacting, in the group and in the organization.Originality/value – This study articulates the concepts of organizational socialization, proactive behavior and self-socialization, which may provide future implications for public management in universities.Objetivo – O objetivo deste estudo é explicar como acontece o processo de socialização organizacional em uma universidade pública.Metodologia – Adotou-se metodologia qualitativa e interpretativista apoiada na abordagem interacionista. Conduziram-se 14 entrevistas com funcionários públicos novatos e experientes de uma universidade do Estado de São Paulo. O conteúdo das entrevistas foi analisado pelo processo de categorização.Resultados e Conclusões – Os achados mostram que a socialização dos novatos é automotivada, informal e não institucionalizada, com influência da natureza normativa do trabalho e de orientações insuficientes dadas pelo grupo. Sua entrada no local de trabalho não gera conflitos e tensões graves que levem a mudanças organizacionais. Adaptar-se ao trabalho, conhecer tradições, crenças e história da organização cabem à proatividade do novato.Limitações – O contexto desta pesquisa limita-se ao educacional superior público brasileiro. Implicações Práticas – Este estudo permite a organização inferir a relação triangular entre desafio, suporte e confiança para identificar fatores que podem afetar a aprendizagem do novato no local de trabalho.Implicações Sociais – A organização estudada pode estimular um ambiente de trabalho no qual o servidor sinta fortes laços de solidariedade e de coletivismo, e no qual tenha concretas oportunidades de perceber que seu trabalho pode contribuir com algo importante, de impacto, no grupo e na organização.Originalidade – A articulação dos conceitos de socialização organizacional, comportamento proativo e autossocialização pode apontar importantes futuras implicações para a administração de universidades públicas

    Alternative Sources of Financing and the Sustainability of Cameroonian Start-ups

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    The objective of the paper is to assess the contribution of alternative sources of financing to the survival of SMIs through an analysis of start-ups in Cameroon. Our study employs a qualitative multisite case study methodology. Data was collected from both documentary and primary sources. For the primary data, we conducted semidirected interviews with five start-ups operating in four fields of activity (agriculture, health, finance and ICTs) to assess in depth the behaviour of various promoters who have received alternative financing at least once. The results of our manual and automated analysis led to two major findings: firstly, it is possible to identify alternative financing in the environment of Cameroonian start-ups in the form of social capital (help from loved ones, support from elites and families, community fundraisers, tontines) on the one hand, and crowdfunding on the other. Secondly, these two means of alternative financing are significant sources of added value for the survival of start-ups not only through the preparation and precreation activities (social capital) but as important levers in improving the organizational strategies of start-ups (fundraising among individuals and the possibility of marketing through platforms)

    An empirical analysis of maturity model to assess information systems success: a firm-level perspective

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    This research investigates the relationship between IS investment and IS success and the moderating effects of IS maturity. We find the moderating role of IS maturity between IS investment and IS success with a contingency perspective. As administering a group survey of about 300 business executives across multiple industries, the results of this study indicate that IS investment is a critical antecedent of IS success, and IS maturity has a positive moderating effect on this relationship. The implication of the findings implies that global companies should consider the maturity of their IS management: as a crucial factor in maximising the effectiveness of IS investment

    A propósito dos modelos de maturidade de gerenciamento do conhecimento

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    The purpose of this article is to compare the 24 Knowledge Management Maturity Models (MMGC) found in the open access academic literature in: JSTOR, Emerald, Scopus, Science Direct, Taylor & Francis, Scielo, Google Scholar, EBSCO Business Source Premier and Engineering Village between 2001 and 2016. The comparison criteria used corresponded to those proposed by Martínez (2015). It was identified that the most appropriate MMGC for the GC´s maturity diagnosis execution is the Teah, Pee & Kankanhalli´s (2006) GC maturity general model. Este artículo tiene como propósito comparar los 24 Modelos de Madurez de Gestión del Conocimiento (MMGC), encontrados en la literatura académica de acceso abierto en: JSTOR, Emerald, Scopus, Science Direct, Taylor & Francis, Scielo, Google Académico, EBSCO Business Source Premier y Engineering Village, entre los años 2001 y 2016. Los criterios de comparación utilizados correspondieron a los propuestos por Martínez (2015). Se identificó que el MMGC más apropiado para la realización del diagnóstico de madurez de GC es el Modelo general de madurez de GC (G-KMMM) de Teah, Pee & Kankanhalli (2006).Este artigo tem como propósito comparar os 24 Modelos de Maturidade de Gerenciamento do Conhecimento (MMGC), encontrados na literatura acadêmica de acesso aberto em: JSTOR, Emerald, Scopus, Science Direct, Taylor & Francis, Scielo, Google Acadêmico, EBSCO Business Source Premier e Engineering Village, entre os anos 2001 e 2016. Os critérios de comparação utilizados corresponderam aos propostos por Martínez (2015). Identificou-se que o MMGC mais apropriado para a realização do diagnóstico de maturidade de GC é o Modelo geral de maturidade de GC (G-KMMM) de Teah, Pee & Kankanhalli (2006)

    Fresh driver for economic growth: fracking the UK nation

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    Purpose The purpose of this paper was to examine UK shale gas viability. The recent commitment to shale gas exploration in the UK through fracking has given rise to well-publicised economic benefits and environmental concerns. There is potential for shale gas exploration in different parts of the UK over the next couple of decades. As argued in this study, if it does, it would transform the energy market and provide long-term energy security at affordable cost. Design/methodology/approach Interviews with senior practitioners and local communities were recorded, transcribed and entered into qualitative research software Nvivo. Validity and reliability were achieved by first assessing the plausibility in terms of already existing knowledge on some of the economic and environmental issues raised by participants. Findings Findings from this study suggest that environmental, health and safety risks can be managed effectively provided operational best practices are implemented and monitored by the Health and Safety Executive; Department of Energy, Climate Change; and the Mineral Planning Authorities. Participants further suggested that the integration of shale gas technology will protect consumers against rising energy prices and ensure that government does not get exposed to long-term geopolitical risks. Practical implications The present study corroborates the position that environmental, health and safety risks can be managed effectively provided operational best practices are implemented and monitored by the Health and Safety Executive; Department of Energy, Climate Change; and the Mineral Planning Authorities. Social implications The present study confirms that the government is committed to ensuring that the nation maximises the opportunity that cost-effective shale gas technology presents, not just investment, cheap energy bills and jobs but providing an energy mix that will underpin the UK long-term economic prosperity. Originality/value The present study corroborates the position that environmental, health and safety risks can be managed effectively provided operational best practices are implemented and monitored by the Health and Safety Executive; Department of Energy, Climate Change; and the Mineral Planning Authorities. As shown in this study, the UK has a very strong regulatory regime compared to USA; therefore, environmental, health and safety risks will be very well managed and unlikely to escalate into the crisis being envisioned
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