Mature Adults’ Use of Digital Health Services The Role of Prior Computer Experience on eHealth Adoption

In the light of aging societies in developed economies, the use of digital health services by mature adults becomes an ever more important issue. Although multiple offerings exist, the widespread use of these solutions is still considerably low. To the current date, research has not yet a good understanding on the specific behavior of senior citizens when it comes to adoption and use of eHealth services. Our research addresses this issue by analyzing the effect previous work experience with Information Technology (IT) has on the eHealth use of retired citizens. Using a paper based questionnaire, 132 respondents provided information on their previous work exposure to IT, their computer self-efficacy, computer anxiety, and use of digital health services. Our findings underline the strong impact previous work with IT has on eHealth use regardless how long the respondent is already retired. We also found that outcome expectations are a strong mediator on the relationship between self-efficacy and the use of digital health services. This implies that seniors feel that they have all capabilities to use digital health services but only if they see a need to do so

Trends in U.S. Consumers’ Use of E-Health Services: Fine-Grained Results from a Longitudinal, Demographic Survey

Although growth in U.S. consumers’ overall use of e-health is strong, it is being driven by only a portion of the e-health services that are offered through online health portals. Fine-grained, longitudinal analysis of three representative e-health services shows that, while online communication with medical personnel has grown consistently between 2003 and 2012, the purchase of health supplies online plateaued by 2007, and participation in online support groups has been flat since 2003. Socio-economic factors of income and education level continue to have an impact on consumers’ use of e-health; however, differences based on age, sex, and race/ethnicity are trending lower during this period. The findings caution against the common practice of studying e-health adoption principally at the level of online health portals, which can mask substantial variation in adoption trends among the underlying e-health services, and suggest that it is important to update trend studies on a regular basis to maintain currency

Health self-management of older employees: identifying critical peak experiences of a patient portal

Digitalization could provide efficient and cost-effective health and well-being services to the rapidly aging population. However, digital services do not always meet their needs. We investigated the experiences and service needs of older employees by collecting quantitative and qualitative data through a survey (n = 497). The results suggested a negative association between user satisfaction and age during retirement transition. Peak experiences were meaningful, explaining a 26% variation in the overall evaluation of the portal. The negative peak experiences concerned poorly functioning features, and the positive ones the ability to take care of one’s health smoothly and easily. The respondents had high expectations for functionality, efficiency, and ease of use. They wanted more support for self-managing health: controlling weight, sleeping, recovery, and exercising

The Promise of Health Information Technology: Ensuring that Florida's Children Benefit

Substantial policy interest in supporting the adoption of Health Information Technology (HIT) by the public and private sectors over the last 5 -- 7 years, was spurred in particular by the release of multiple Institute of Medicine reports documenting the widespread occurrence of medical errors and poor quality of care (Institute of Medicine, 1999 & 2001). However, efforts to focus on issues unique to children's health have been left out of many of initiatives. The purpose of this report is to identify strategies that can be taken by public and private entities to promote the use of HIT among providers who serve children in Florida

Age and technology in digital inclusion policy:A study of Italy and the UK

The role of media and communication technologies in increasing the quality of life of the elderly is today a key topic in academic and policy debates. This article discusses findings from a study into the way public policy frames the role of technologies in later life. The aim of our study was to critically investigate the policy discourses on ‘old age’ and on the role of digital ICT in fixing challenges associated with ageing. Our focus was on digital inclusion policies of the UK and Italy, two countries experiencing similar trends in population ageing but different ICT diffusion patterns. We found that an age-based understanding of digital technology use was quite common, as was an enthusiastic embracing of the role of digital ICT in the implementation of Active Ageing and Information Society goals. We also found that the understanding of the role of digital technology and its relationship to (old) age has been changing over the last decade, starting to reflect social complexity as ICT diffusion increases among older age groups

Age and Technology in Digital Inclusion Policy: A Study of Italy and the UK

The role of media and communication technologies in increasing the quality of life of the elderly is today a key topic in academic and policy debates. This article discusses findings from a study into the way public policy frames the role of technologies in later life. The aim of our study was to critically investigate the policy discourses on ‘old age’ and on the role of digital ICT in fixing challenges associated with ageing. Our focus was on digital inclusion policies of the UK and Italy, two countries experiencing similar trends in population ageing but different ICT diffusion patterns. We found that an age-based understanding of digital technology use was quite common, as was an enthusiastic embracing of the role of digital ICT in the implementation of Active Ageing and Information Society goals. We also found that the understanding of the role of digital technology and its relationship to (old) age has been changing over the last decade, starting to reflect social complexity as ICT diffusion increases among older age groups

Usability analysis of contending electronic health record systems

In this paper, we report measured usability of two leading EHR systems during procurement. A total of 18 users participated in paired-usability testing of three scenarios: ordering and managing medications by an outpatient physician, medicine administration by an inpatient nurse and scheduling of appointments by nursing staff. Data for audio, screen capture, satisfaction rating, task success and errors made was collected during testing. We found a clear difference between the systems for percentage of successfully completed tasks, two different satisfaction measures and perceived learnability when looking at the results over all scenarios. We conclude that usability should be evaluated during procurement and the difference in usability between systems could be revealed even with fewer measures than were used in our study. © 2019 American Psychological Association Inc. All rights reserved.Peer reviewe