Managing Social Influences through Argumentation-Based Negotiation

Social influences play an important part in the actions that an individual agent may perform within a multi-agent society. However, the incomplete knowledge and the diverse and conflicting influences present within such societies, may stop an agent from abiding by all its social influences. This may, in turn, lead to conflicts that the agents need to identify, manage, and resolve in order for the society to behave in a coherent manner. To this end, we present an empirical study of an argumentation-based negotiation (ABN) approach that allows the agents to detect such conflicts, and then manage and resolve them through the use of argumentative dialogues. To test our theory, we map our ABN model to a multi-agent task allocation scenario. Our results show that using an argumentation approach allows agents to both efficiently and effectively manage their social influences even under high degrees of incompleteness. Finally, we show that allowing agents to argue and resolve such conflicts early in the negotiation encounter increases their efficiency in managing social influences

Managing negotiation knowledge with the goal of developing negotiation decision support systems

While Information Technology has been used to support negotiation there is little research in the domain of knowledge management in legal negotiation. In this paper we discuss the nature of negotiation knowledge and how such knowledge can be utilized to construct negotiation decision support systems. We conduct an in-depth examination of the notion of a BATNA (Best Alternative to a Negotiated Agreement) and given a useful BATNA, how we can use issue and preference elicitation and compensation and trade-off strategies to provide negotiation decision support. We conclude by indicating how current negotiation support systems can be extended to support Online Dispute Resolution and haw we can extend the Family_Winner system in light of the need to more adequately manage negotiation knowledge.<br /

Knowledge Cartography for Open Sensemaking Communities

Knowledge Cartography is the discipline of visually mapping the conceptual structure of ideas, such as the connections between issues, concepts, answers, arguments and evidence. The cognitive process of externalising one's understanding clarifies one's own grasp of the situation, as well as communicating it to others as a network that invites their contributions. This sensemaking activity lies at the heart of the Open Educational Resources movement's objectives. The aim of this paper is to describe the usage patterns of Compendium, a knowledge mapping tool from the OpenLearn OER project, using quantitative data from interaction logs and qualitative data from knowledge maps, forums and blog postings. This work explains nine roles played by maps in OpenLearn, and discusses some of the benefits and adoption obstacles, which motivate our ongoing work

Interest, Instructional Strategies, and the Creation of Group Space

Research on small-group work and on whole class discussions has shown specific benefits for student learning. At the same time, research on interest stresses the generation of situational interest when particular learning conditions are met. This qualitative study explores whether the type of instructional strategy (small group vs. whole class discussion) influences triggering of situational interest about theoretical and practice-oriented pedagogical topics among preservice science teachers (N = 44). Triggering of interest was identified by participation rate, degree of comfort during interactions, and quality of arguments. Results show that whole class discussions of theoretical topics shifted towards practical teaching issues, while small groups sustained the theoretical nature of a topic. Both interaction patterns imply triggering of situational interest. But the small group interaction patterns indicate the collective construction of a “triple problem-solving space”, in which content, social/relational, and interest were balanced from the start; the whole class discussions needed first to renegotiate the content

The evolution of research on collaborative learning

For many years, theories of collaborative learning tended to focus on how individuals function in a group. More recently, the focus has shifted so that the group itself has become the unit of analysis. In terms of empirical research, the initial goal was to establish whether and under what circumstances collaborative learning was more effective than learning alone. Researchers controlled several independent variables (size of the group, composition of the group, nature of the task, communication media, and so on). However, these variables interacted with one another in a way that made it almost impossible to establish causal links between the conditions and the effects of collaboration. Hence, empirical studies have more recently started to focus less on establishing parameters for effective collaboration and more on trying to understand the role which such variables play in mediating interaction. In this chapter, we argue that this shift to a more process-oriented account requires new tools for analysing and modelling interactions