A Framework for collaborative writing with recording and post-meeting retrieval capabilities

From a HCI perspective, elucidating and supporting the context in which collaboration takes place is key to implementing successful collaborative systems. Synchronous collaborative writing usually takes place in contexts involving a “meeting” of some sort. Collaborative writing meetings can be face-to-face or, increasingly, remote Internet-based meetings. The latter presents software developers with the possibility of incorporating multimedia recording and information retrieval capabilities into the collaborative environment. The collaborative writing that ensues can be seen as an activity encompassing asynchronous as well as synchronous aspects. In order for revisions, information retrieval and other forms of post-meeting, asynchronous work to be effectively supported, the synchronous collaborative editor must be able to appropriately detect and record meeting metadata. This paper presents a collaborative editor that supports recording of user actions and explicit metadata production. Design and technical implications of introducing such capabilities are discussed with respect to document segmentation, consistency control, and awareness mechanisms

Active artefact management for distributed software engineering

We describe a software artefact repository that provides its contents with some awareness of their own creation. "Active" artefacts are distinguished from their passive counterparts by their enriched meta-data model which reflects the work-flow process that created them, the actors responsible, the actions taken to change the artefact, and various other pieces of organisational knowledge. This enriched view of an artefact is intended to support re-use of both software and the expertise gained when creating the software. Unlike other organisational knowledge systems, the meta-data is intrinsically part of the artefact and may be populated automatically from sources including existing data-format specific information, user supplied data and records of communication. Such a system is of increased importance in the world of "virtual teams" where transmission of vital organisational knowledge, at best difficult, is further constrained by the lack of direct contact between engineers and differing development cultures

The New Technology and Competencies for "The Most Typical of the Activities of Libraries": Technical Services

At a library conference in 1940, William M. Randall called technical services the "most typical of the activities of libraries" "they are..." he said, "the things which librarians do that no one else does the secrets of the craft." 1 In those intervening forty-three years much has been written and uttered in defense and derision of these "secrets of the craft." These most typical of library activities have changed the name Randall used, technical processes, to technical services. They have moved from being sneeringly derided as "backroom," "basement" or other dreary location activities to being enthusiastically hailed today as "where the action is." They are, fortunately, no longer the "secrets" that they were in Randall's day. They have been moved into, moved around within and even moved out of the organizational charts. Regardless of all these attitudes and activities, the functions of acquiring, organizing and preserving library materials persist and the competencies necessary to carry out these three functions will be the focus of this paper. In the paper, reference will frequently be made to the "technical services librarian" meaning any librarian who works in that aspect of librarianship. The emphasis is on no particular type of library. The term library will be used as meaning also information center.published or submitted for publicatio