ENHANCING USERS’ EXPERIENCE WITH SMART MOBILE TECHNOLOGY

The aim of this thesis is to investigate mobile guides for use with smartphones. Mobile guides have been successfully used to provide information, personalisation and navigation for the user. The researcher also wanted to ascertain how and in what ways mobile guides can enhance users' experience. This research involved designing and developing web based applications to run on smartphones. Four studies were conducted, two of which involved testing of the particular application. The applications tested were a museum mobile guide application and a university mobile guide mapping application. Initial testing examined the prototype work for the ‘Chronology of His Majesty Sultan Haji Hassanal Bolkiah’ application. The results were used to assess the potential of using similar mobile guides in Brunei Darussalam’s museums. The second study involved testing of the ‘Kent LiveMap’ application for use at the University of Kent. Students at the university tested this mapping application, which uses crowdsourcing of information to provide live data. The results were promising and indicate that users' experience was enhanced when using the application. Overall results from testing and using the two applications that were developed as part of this thesis show that mobile guides have the potential to be implemented in Brunei Darussalam’s museums and on campus at the University of Kent. However, modifications to both applications are required to fulfil their potential and take them beyond the prototype stage in order to be fully functioning and commercially viable

Augmenting the landscape scene: students as participatory evaluators of mobile geospatial technologies

This paper provides a two-phase study to compare alternative techniques for augmenting landscape scenes on geography fieldtrips. The techniques were: a pre-prepared acetate overlay; a custom-designed mobile field guide; locative media on a smartphone; virtual globe on a tablet PC; a head-mounted virtual reality display, and a geo-wand style mobile app. In one field exercise the first five techniques were compared through analysis of interviews and student video diaries, combined with direct observation. This identified a particular challenge of how to direct user attention correctly to relevant information in the field of view. To explore this issue in more detail, a second field exercise deployed ‘Zapp’, a bespoke geo-wand-style app capable of retrieving information about distant landscape features. This was evaluated using first-person video and spatial logging of in-field interactions. This paper reflects upon the relative merits of these approaches and highlights particular challenges of using technology to mimic a human field guide in pointing out specific aspects of the landscape scene. We also explore the role of students acting as design informants and research co-participants, which can be mutually beneficial in promoting a critical appreciation of the role of technology to support learning about the landscape

Mobile travel services: A three-country study into the impact of local circumstances

In this paper we explore the difference in acceptance patterns of mobile services that are related to travelling in three countries: Finland, The Netherlands and New Zealand. The objective of this paper is to understand differences in the use of Mobile Travel Services in three countries that differ with regard to national travel patterns. This paper also contributes to the discussion of the relevance of the Technology Acceptance Model for mobile applications by focusing on the importance of context characteristics, such as the degree of mobility of the user, the social situation people are in, and their need for social interaction. Based on surveys in the three countries as executed in 2009, we use structural equation modelling to find differences in patterns. The paper concludes that context factors have an impact on the relation between the core concepts as used in TAM and DOI approach, and that t here is a clear need for closer research in the moderating effect of physical (e.g. mobile and fixed context) and social context, as well as the need for social interaction. Moreover it is clear that country specific characteristics play a role in the acceptance of mobile travel services. As we pointed out in many of our research projects before the acceptance and use of mobile services requires deep understanding from individual, context and technology related characteristics and their mutual interactions

Interactive maps: What we know and what we need to know

This article provides a review of the current state of science regarding cartographic interaction a complement to the traditional focus within cartography on cartographic representation. Cartographic interaction is defined as the dialog between a human and map mediated through a computing device and is essential to the research into interactive cartography geovisualization and geovisual analytics. The review is structured around six fundamental questions facing a science of cartographic interaction: (1) what is cartographic interaction (e.g. digital versus analog interactions interaction versus interfaces stages of interaction interactive maps versus mapping systems versus map mash-ups); (2) why provide cartographic interaction (e.g. visual thinking geographic insight the stages of science the cartographic problematic); (3) when should cartographic interaction be provided (e.g. static versus interactive maps interface complexity the productivity paradox flexibility versus constraint work versus enabling interactions); (4) who should be provided with cartographic interaction (e.g. user-centered design user ability expertise and motivation adaptive cartography and geocollaboration); (5) where should cartographic interaction be provided (e.g. input capabilities bandwidth and processing power display capabilities mobile mapping and location-based services); and (6) how should cartographic interaction be provided (e.g. interaction primitives objective-based versus operator-based versus operand-based taxonomies interface styles interface design)? The article concludes with a summary of research questions facing cartographic interaction and offers an outlook for cartography as a field of study moving forward

Cyberdemocracy: Assessing the European Parliament

New information technologies have been widely predicted to change the nature of governance. The Internet has made the ideal of cyberdemocracy more attainable as the world grows smaller and more connected. Although the ideal no longer seems so distant a destination, nagging questions remain: Where is this place? Are we there yet? How much longer? This paper evaluates the website of one of the most powerful legislatures in the world, the European Parliament, to determine where we are, how far we have come, and what remains to be done to achieve the ideal of cyberdemocracy. Five criteria are used in its assessment: content, usability, transparency, audience, and interactivity. Previous studies have operationalized these criteria in terms of features

Management of spatial data for visualization on mobile devices

Vector-based mapping is emerging as a preferred format in Location-based Services(LBS), because it can deliver an up-to-date and interactive map visualization. The Progressive Transmission(PT) technique has been developed to enable the ecient transmission of vector data over the internet by delivering various incremental levels of detail(LoD). However, it is still challenging to apply this technique in a mobile context due to many inherent limitations of mobile devices, such as small screen size, slow processors and limited memory. Taking account of these limitations, PT has been extended by developing a framework of ecient data management for the visualization of spatial data on mobile devices. A data generalization framework is proposed and implemented in a software application. This application can signicantly reduce the volume of data for transmission and enable quick access to a simplied version of data while preserving appropriate visualization quality. Using volunteered geographic information as a case-study, the framework shows exibility in delivering up-to-date spatial information from dynamic data sources. Three models of PT are designed and implemented to transmit the additional LoD renements: a full scale PT as an inverse of generalisation, a viewdependent PT, and a heuristic optimised view-dependent PT. These models are evaluated with user trials and application examples. The heuristic optimised view-dependent PT has shown a signicant enhancement over the traditional PT in terms of bandwidth-saving and smoothness of transitions. A parallel data management strategy associated with three corresponding algorithms has been developed to handle LoD spatial data on mobile clients. This strategy enables the map rendering to be performed in parallel with a process which retrieves the data for the next map location the user will require. A viewdependent approach has been integrated to monitor the volume of each LoD for visible area. The demonstration of a exible rendering style shows its potential use in visualizing dynamic geoprocessed data. Future work may extend this to integrate topological constraints and semantic constraints for enhancing the vector map visualization

Doctor of Philosophy

dissertationRecent advancements in mobile devices - such as Global Positioning System (GPS), cellular phones, car navigation system, and radio-frequency identification (RFID) - have greatly influenced the nature and volume of data about individual-based movement in space and time. Due to the prevalence of mobile devices, vast amounts of mobile objects data are being produced and stored in databases, overwhelming the capacity of traditional spatial analytical methods. There is a growing need for discovering unexpected patterns, trends, and relationships that are hidden in the massive mobile objects data. Geographic visualization (GVis) and knowledge discovery in databases (KDD) are two major research fields that are associated with knowledge discovery and construction. Their major research challenges are the integration of GVis and KDD, enhancing the ability to handle large volume mobile objects data, and high interactivity between the computer and users of GVis and KDD tools. This dissertation proposes a visualization toolkit to enable highly interactive visual data exploration for mobile objects datasets. Vector algebraic representation and online analytical processing (OLAP) are utilized for managing and querying the mobile object data to accomplish high interactivity of the visualization tool. In addition, reconstructing trajectories at user-defined levels of temporal granularity with time aggregation methods allows exploration of the individual objects at different levels of movement generality. At a given level of generality, individual paths can be combined into synthetic summary paths based on three similarity measures, namely, locational similarity, directional similarity, and geometric similarity functions. A visualization toolkit based on the space-time cube concept exploits these functionalities to create a user-interactive environment for exploring mobile objects data. Furthermore, the characteristics of visualized trajectories are exported to be utilized for data mining, which leads to the integration of GVis and KDD. Case studies using three movement datasets (personal travel data survey in Lexington, Kentucky, wild chicken movement data in Thailand, and self-tracking data in Utah) demonstrate the potential of the system to extract meaningful patterns from the otherwise difficult to comprehend collections of space-time trajectories