How the web continues to fail people with disabilities

The digital divide is most often understood as that between the IT haves and have-nots. However, if there is one minority group that can be, and often is excluded from the world wide web, even if they have a computer, it is disabled people. The Special Educational Needs and Disabilities Act 2001 (SENDA) extended the provisions within the Disability Discrimination Act 1995 regarding the provision of services to the education sector. Yet accessible web design, dependent on professional coding standards, adherence to guidelines, and user testing, remains rare on the web. This paper examines the background to professional coding standards, and adherence to guidelines, in an attempt to find out why the web continues to fail people with disabilities. It begins by examining the progress of the transition in the 1990s from old style HTML to strict XHTML. It applauds the vision behind that transition, charts its progress identifying the principle constituencies that it involves – and how well each has played its part. It then focuses on the further problem of the requirement for user testing to iron out anomalies not covered by standards and guidelines. It concludes that validating XHTML code is desirable, but that user testing also needs to be undertaken. It identifies the complex and heterogeneous network of interrelated concerns through which the needs of disabled web users remain unheeded. To support its argument, the paper details the results of two studies – 1) of the homepages of 778 public bodies and blue chip companies, which found only 8% of homepages validated against any declared Document Type Declarations (DTD), and 2) a wider research project on employment websites which also included disabled user testing and a number of focus groups and interviews with disabled users and web development companies

Hera-FFX: a Firefox add-on for Semi-automatic Web Accessibility Evaluation

Website accessibility evaluation is a complex task requiring a combination of human expertise and software support. There are several online and offline tools to support the manual web accessibility evaluation process. However, they all have some weaknesses because none of them includes all the desired features. In this paper we present Hera-FFX, an add-on for the Firefox web browser that supports semi-automatic web accessibility evaluation

A history of the development and implementation of a whole language curriculum in a rural Iowa middle school

The purpose of this project was to examine the history of a whole language curriculum which was developed and implemented for grades five and six in a rural Iowa middle school and to discuss any insights gained from the process. This project presents a description of the whole language curriculum and a rationale for its development. It also explains the purpose of a whole language curriculum and its importance to students, teachers, administrators, and parents. The project describes the procedures used by the middle school in the development and implementation of the curriculum. The project concludes with a description of the strengths and weaknesses of the curriculum, the status of the curriculum today, and recommendations for other schools that wish to develop and implement a whole language curriculum

Determining citizens’ opinions about stories in the news media: analysing Google, Facebook and Twitter

We describe a method whereby a governmental policy maker can discover citizens’ reaction to news stories. This is particularly relevant in the political world, where governments’ policy statements are reported by the news media and discussed by citizens. The work here addresses two main questions: whereabouts are citizens discussing a news story, and what are they saying? Our strategy to answer the first question is to find news articles pertaining to the policy statements, then perform internet searches for references to the news articles’ headlines and URLs. We have created a software tool that schedules repeating Google searches for the news articles and collects the results in a database, enabling the user to aggregate and analyse them to produce ranked tables of sites that reference the news articles. Using data mining techniques we can analyse data so that resultant ranking reflects an overall aggregate score, taking into account multiple datasets, and this shows the most relevant places on the internet where the story is discussed. To answer the second question, we introduce the WeGov toolbox as a tool for analysing citizens’ comments and behaviour pertaining to news stories. We first use the tool for identifying social network discussions, using different strategies for Facebook and Twitter. We apply different analysis components to analyse the data to distil the essence of the social network users’ comments, to determine influential users and identify important comments

Disabled people and the Internet: experiences, barriers and opportunities

The UK government aims to make all its information and transactions available electronically by 2005. General use of the Internet also continues to grow. This report investigates the Internet's barriers and benefits for disabled people, and considers whether it acts as a means to reduce their social exclusion. The study surveys the views and experiences of disabled people, both Internet users and non-users. Topics covered include: what the Internet is used for; use of and difficulties with assistive devices (special equipment and adaptations needed by some disabled people in order to use computers); how people learn to use the Internet; views of website accessibility; advantages and disadvantages of Internet usage. It also explores participants' restrictions on using the Internet, and people's reasons for not using it. There has been little previous research in this area, but the authors review the existing literature. The report finds that many practical problems - such as the cost of training, finding appropriate assistive devices, website accessibility - all inhibit Internet opportunities for many disabled people

Evaluation of Web Accessibility and Usability from Blind User’s Perspective: The Context of Online Assessment

The central premise of our research is that the Web lacks accessibility and usability, creating problems for blind users in Web interactions. We want to understand the nature of accessibility and usability problems blind users face in a Web-based task. Extant literature recognizes this problem exists, but does not explain its nature. This understanding is needed to determine accessibility and usability requirements of the Web for blind users. Our research takes a task-oriented approach to develop this understanding in the context of online assessment. Employing verbal protocol analysis, we capture evidence of problems 6 blind participants observe and experience in completing the task. Analysis reveals two aspects of Web design that present accessibility and usability problems for blind users. Findings will help future research develop blind user profile for Web applications. Our study demonstrates an effective method for qualitative evaluation of Web accessibility and usability for the blind