A multi-agent simulation approach to sustainability in tourism development

In the last decades the increasing facility in moving and the simultaneous fall of the transportation costs have strongly increased the tourist flows. As a consequence, different destinations, especially those which are rich of natural resources, unable or unready to sustain huge tourism flows, present serious problems of sustainability and Tourism Carrying Capacity (TCC). At the present, it is universally recognized that every tourist destination should plan effective and pro-reactive protection policies of its cultural, environmental and social resources. In order to facilitate policies definition it may be useful to measure the Tourist Carrying Capacity, but the literature has highlighted that this is not an easy task for different reasons: among the others, the complexity and the dynamicity of the concept, the absence of a universally accepted definition and the impossibility of assigning an objective scientific value and to apply a rigorous analysis. Thereby, more recently an alternative, or even complementary, interpretation of TCC has developed; it is called LAC, Limit of Acceptable Changes where the focus shifts from: “How much use an area can tolerate?†to “How much change is acceptable?â€, aiming at evaluating the costs and benefits from alternative management tourism actions. The aim of the paper is to present an innovative framework, based on the LAC approach - MABSiT, Mobile Agent Behavior Simulation in Tourism - developed by the authors, which is composed by five modules: elaboration data, DBMS, ad-hoc maps, agents and ontology. Its modular structure allows to easily study the interactions among the components in order to observe the behavior of the single agents. In an aggregate form, it is possible to define group dynamics, where one possible effect is the influence on the variation of agents’ satisfaction perception in comparison to the surroundings environment. The paper will be structured as follows: an introduction will be followed by a literature review; than the methodology and the framework will be presented and applied to a case study: Vieste, a known maritime destination of South of Italy, which is characterized by high problems of seasonality in the summer. Finally, some conclusions and policy recommendations will be drawn.

25 Desafíos de la Modelación de Procesos Semánticos

Process modeling has become an essential part of many organizations for documenting, analyzing and redesigning their business operations and to support them with suitable information systems. In order to serve this purpose, it is important for process models to be well grounded in for- mal and precise semantics. While behavioural semantics of process models are well understood, there is a considerable gap of research into the semantic aspects of their text labels and natural lan- guage descriptions. The aim of this paper is to make this research gap more transparent. To this end, we clarify the role of textual content in process models and the challenges that are associated with the interpretation, analysis, and improvement of their natural language parts. More specifically, we discuss particular use cases of semantic process modeling to identify 25 challenges. For each cha- llenge, we identify prior research and discuss directions for addressing themEl modelado de procesos se ha convertido en una parte esencial de muchas organizaciones para documentar, analizar, y rediseñar sus operaciones de negocios y apoyarlos con información apropiada. Para cumplir este fin, es importante para estos que estén completos dentro de una semántica formal y precisa. Mientras la semántica del comportamiento del modelado de procesos se entiende bien, hay una considerable laguna en la investigación entre los aspectos semánticos de sus rótulos textuales, y las descripciones en lenguaje natural. El objetivo de este artículo es hacer esta laguna en la investigación más transparente. Con este fin, clarificamos el papel del contenido textual en los modelos de proceso, y los retos relacionados con la interpretación, el análisis, y desarrollo de sus partes en lenguaje natural. De forma más específica, debatimos los casos particulares del uso del modelado de procesos semánticos para identificar 25 retos. Para cada reto, identificamos antes de la investigación y debatimos las direcciones para dirigirnos a ellos