An agile information flow consolidator for delivery of quality software projects: technological perspective from a South African start-up

In today’s knowledge-based economy, modern organisations understand the importance of technology in their quest to be considered global leaders. South African markets like others worldwide are regularly flooded with the latest technology trends which can complicate the acquisition, use, management and maintenance of software. To achieve a competitive edge, companies tend to leverage agile methods with the best possible combination of innovative supporting tools as a key differentiator. Software technology firms are in this light faced with determining how to leverage technology and efficient development processes for them to consistently deliver quality software projects and solutions to their customer base. Previous studies have discussed the importance of software development processes from a project management perspective. African academia has immensely contributed in terms of software development and project management research which has focused on modern frameworks, methodologies as well as project management techniques. While the current research continues with this tradition by presenting the pertinence of modern agile methodologies, it additionally further describes modern agile development processes tailored in a sub-Saharan context. The study also aims novelty by showing how innovative sometimes disruptive technology tools can contribute to producing African software solutions to African problems. To this end, the thesis contains an experimental case study where a web portal is prototyped to assist firms with the management of agile project management and engineering related activities. Literature review, semi-structure interviews as well as direct observations from the industry use case are used as data sources. Underpinned by an Activity Theory analytical framework, the qualitative data is analysed by leveraging content and thematic oriented techniques. This study aims to contribute to software engineering as well as the information systems body of knowledge in general. The research hence ambitions to propose a practical framework to promote the delivery of quality software projects and products. For this thesis, such a framework was designed around an information system which helps organizations better manage agile project management and engineering related activities.Information SciencePh. D. (Information Systems

IT impacts on operation-level agility in service industries

A new kind of Web-based application, known as Enterprise Mashups, has gained momentum in the last years: Business users with no or limited programming skills are empowered to leverage in a collaborative manner user friendly building blocks and to combine and reuse existing Web-based resources within minutes to new value added applications in order to solve an individual and ad-hoc business problem. Current discussions of the Mashup paradigm in the scientific community are limited on technical aspects. The collaboration and the peer production management aspects of the Mashup development have received less attention yet. In this paper, we propose a reference model for Enterprise Mashups which provides a foundation to develop and to analyse grassroots Enterprise Mashup environments from a managerial and collaborative perspective. By following the design science research approach, we investigate existing reference models and leverage the St. Gallen Media Reference Model (MRM). The development of Enterprise Mashups is structured by market transaction phases similar to electronic markets. The user roles, the necessary processes and the resulting services are modelled according to the views of the MRM. By means of the SAP Research RoofTop Marketplace prototype we demonstrate the application of the designed reference model for grassroots Enterprise Mashups environments

FORGE: An eLearning Framework for Remote Laboratory Experimentation on FIRE Testbed Infrastructure

The Forging Online Education through FIRE (FORGE) initiative provides educators and learners in higher education with access to world-class FIRE testbed infrastructure. FORGE supports experimentally driven research in an eLearning environment by complementing traditional classroom and online courses with interactive remote laboratory experiments. The project has achieved its objectives by defining and implementing a framework called FORGEBox. This framework offers the methodology, environment, tools and resources to support the creation of HTML-based online educational material capable accessing virtualized and physical FIRE testbed infrastruc- ture easily. FORGEBox also captures valuable quantitative and qualitative learning analytic information using questionnaires and Learning Analytics that can help optimise and support student learning. To date, FORGE has produced courses covering a wide range of networking and communication domains. These are freely available from FORGEBox.eu and have resulted in over 24,000 experiments undertaken by more than 1,800 students across 10 countries worldwide. This work has shown that the use of remote high- performance testbed facilities for hands-on remote experimentation can have a valuable impact on the learning experience for both educators and learners. Additionally, certain challenges in developing FIRE-based courseware have been identified, which has led to a set of recommendations in order to support the use of FIRE facilities for teaching and learning purposes

GoGlobal: How can contemporary design collaboration and e-commerce models grow the creative industries in developing countries?

Using previous case studies by the authors and a current live project, this paper considers whether the creative industries in a developing country (Ghana, Africa) can be nurtured through design collaboration and an e-commerce model to contribute significant economic growth through increasing international trade. The paper draws on practical experience of five annual projects, with a focus on GoGlobal Africa. Initiated in 2005, GoGlobal is a collaborative design research activity between the University of Technology Sydney, the Royal College of Art, the London School of Economics, RMIT Melbourne, and other partnering organisations. GoGlobal Africa was initiated in 2008 with 3 phases: creative studio with design students from the RCA UK and KNUST Ghana; an e-commerce process for supply, distribution and marketing; and a “hub” location to facilitate project delivery and dissemination. The context to GoGlobal is informed by the UNCTAD studies of global creative industries

Management and architecture click: The FAD(E)E Framework.

Enterprises are living things. They constantly need to be (re-)architected in order to achieve the necessary agility, alignment and integration. This paper gives a high-level overview of how companies can go about doing 'enterprise architecture' in the context of both the classic (isolated) enterprise and the Extended Enterprise. By discussing the goals that are pursued in an enterprise architecture effort we reveal some basic requirements that can be put on the process of architecting the enterprise. The relationship between managing and architecting the enterprise is discussed and clarified in the FAD(E)E, the Framework for the Architectural Development of the (Extended) Enterprise.Management; Architecture; Framework;

Towards a Framework for Managing Inconsistencies in Systems of Systems

The growth in the complexity of software systems has led to a proliferation of systems that have been created independently to provide specific functions, such as activity tracking, household energy management or personal nutrition assistance. The runtime composition of these individual systems into Systems of Systems (SoSs) enables support for more sophisticated functionality that cannot be provided by individual constituent systems on their own. However, in order to realize the benefits of these functionalities it is necessary to address a number of challenges associated with SoSs, including, but not limited to, operational and managerial independence, geographic distribution of participating systems, evolutionary development, and emergent conflicting behavior that can occur due interactions between the requirements of the participating systems. In this paper, we present a framework for conflict management in SoSs. The management of conflicting requirements involves four steps, namely (a) overlap detection, (b) conflict identification, (c) conflict diagnosis, and (d) conflict resolution based on the use of a utility function. The framework uses a Monitor-Analyze-Plan- Execute- Knowledge (MAPE-K) architectural pattern. In order to illustrate the work, we use an example SoS ecosystem designed to support food security at different levels of granularity