Conversational Speech Recognition by Learning Audio-textual Cross-modal Contextual Representation

Automatic Speech Recognition (ASR) in conversational settings presents unique challenges, including extracting relevant contextual information from previous conversational turns. Due to irrelevant content, error propagation, and redundancy, existing methods struggle to extract longer and more effective contexts. To address this issue, we introduce a novel Conversational ASR system, extending the Conformer encoder-decoder model with cross-modal conversational representation. Our approach leverages a cross-modal extractor that combines pre-trained speech and text models through a specialized encoder and a modal-level mask input. This enables the extraction of richer historical speech context without explicit error propagation. We also incorporate conditional latent variational modules to learn conversational level attributes such as role preference and topic coherence. By introducing both cross-modal and conversational representations into the decoder, our model retains context over longer sentences without information loss, achieving relative accuracy improvements of 8.8% and 23% on Mandarin conversation datasets HKUST and MagicData-RAMC, respectively, compared to the standard Conformer model.Comment: Submitted to TASL

Extracting personal information from conversations

Personal knowledge is a versatile resource that is valuable for a wide range of downstream applications. Background facts about users can allow chatbot assistants to produce more topical and empathic replies. In the context of recommendation and retrieval models, personal facts can be used to customize the ranking results for individual users. A Personal Knowledge Base, populated with personal facts, such as demographic information, interests and interpersonal relationships, is a unique endpoint for storing and querying personal knowledge. Such knowledge bases are easily interpretable and can provide users with full control over their own personal knowledge, including revising stored facts and managing access by downstream services for personalization purposes. To alleviate users from extensive manual effort to build such personal knowledge base, we can leverage automated extraction methods applied to the textual content of the users, such as dialogue transcripts or social media posts. Mainstream extraction methods specialize on well-structured data, such as biographical texts or encyclopedic articles, which are rare for most people. In turn, conversational data is abundant but challenging to process and requires specialized methods for extraction of personal facts. In this dissertation we address the acquisition of personal knowledge from conversational data. We propose several novel deep learning models for inferring speakers’ personal attributes: • Demographic attributes, age, gender, profession and family status, are inferred by HAMs - hierarchical neural classifiers with attention mechanism. Trained HAMs can be transferred between different types of conversational data and provide interpretable predictions. • Long-tailed personal attributes, hobby and profession, are predicted with CHARM - a zero-shot learning model, overcoming the lack of labeled training samples for rare attribute values. By linking conversational utterances to external sources, CHARM is able to predict attribute values which it never saw during training. • Interpersonal relationships are inferred with PRIDE - a hierarchical transformer-based model. To accurately predict fine-grained relationships, PRIDE leverages personal traits of the speakers and the style of conversational utterances. Experiments with various conversational texts, including Reddit discussions and movie scripts, demonstrate the viability of our methods and their superior performance compared to state-of-the-art baselines.Personengebundene Fakten sind eine vielseitig nutzbare Quelle für die verschiedensten Anwendungen. Hintergrundfakten über Nutzer können es Chatbot-Assistenten ermöglichen, relevantere und persönlichere Antworten zu geben. Im Kontext von Empfehlungs- und Retrievalmodellen können personengebundene Fakten dazu verwendet werden, die Ranking-Ergebnisse für Nutzer individuell anzupassen. Eine Personengebundene Wissensdatenbank, gefüllt mit persönlichen Daten wie demografischen Angaben, Interessen und Beziehungen, kann eine universelle Schnittstelle für die Speicherung und Abfrage solcher Fakten sein. Wissensdatenbanken sind leicht zu interpretieren und bieten dem Nutzer die vollständige Kontrolle über seine personenbezogenen Fakten, einschließlich der Überarbeitung und der Verwaltung des Zugriffs durch nachgelagerte Dienste, etwa für Personalisierungszwecke. Um den Nutzern den aufwändigen manuellen Aufbau einer solchen persönlichen Wissensdatenbank zu ersparen, können automatisierte Extraktionsmethoden auf den textuellen Inhalten der Nutzer – wie z.B. Konversationen oder Beiträge in sozialen Medien – angewendet werden. Die üblichen Extraktionsmethoden sind auf strukturierte Daten wie biografische Texte oder enzyklopädische Artikel spezialisiert, die bei den meisten Menschen keine Rolle spielen. In dieser Dissertation beschäftigen wir uns mit der Gewinnung von persönlichem Wissen aus Dialogdaten und schlagen mehrere neuartige Deep-Learning-Modelle zur Ableitung persönlicher Attribute von Sprechern vor: • Demographische Attribute wie Alter, Geschlecht, Beruf und Familienstand werden durch HAMs - Hierarchische Neuronale Klassifikatoren mit Attention-Mechanismus - abgeleitet. Trainierte HAMs können zwischen verschiedenen Arten von Gesprächsdaten übertragen werden und liefern interpretierbare Vorhersagen • Vielseitige persönliche Attribute wie Hobbys oder Beruf werden mit CHARM ermittelt - einem Zero-Shot-Lernmodell, das den Mangel an markierten Trainingsbeispielen für seltene Attributwerte überwindet. Durch die Verknüpfung von Gesprächsäußerungen mit externen Quellen ist CHARM in der Lage, Attributwerte zu ermitteln, die es beim Training nie gesehen hat • Zwischenmenschliche Beziehungen werden mit PRIDE, einem hierarchischen transformerbasierten Modell, abgeleitet. Um präzise Beziehungen vorhersagen zu können, nutzt PRIDE persönliche Eigenschaften der Sprecher und den Stil von Konversationsäußerungen Experimente mit verschiedenen Konversationstexten, inklusive Reddit-Diskussionen und Filmskripten, demonstrieren die Praxistauglichkeit unserer Methoden und ihre hervorragende Leistung im Vergleich zum aktuellen Stand der Technik

An Empirical Study of Offensive Language in Online Interactions

In the past decade, usage of social media platforms has increased significantly. People use these platforms to connect with friends and family, share information, news and opinions. Platforms such as Facebook, Twitter are often used to propagate offensive and hateful content online. The open nature and anonymity of the internet fuels aggressive and inflamed conversations. The companies and federal institutions are striving to make social media cleaner, welcoming and unbiased. In this study, we first explore the underlying topics in popular offensive language datasets using statistical and neural topic modeling. The current state-of-the-art models for aggression detection only present a toxicity score based on the entire post. Content moderators often have to deal with lengthy texts without any word-level indicators. We propose a neural transformer approach for detecting the tokens that make a particular post aggressive. The pre-trained BERT model has achieved state-of-the-art results in various natural language processing tasks. However, the model is trained on general-purpose corpora and lacks aggressive social media linguistic features. We propose fBERT, a retrained BERT model with over $1.4$ million offensive tweets from the SOLID dataset. We demonstrate the effectiveness and portability of fBERT over BERT in various shared offensive language detection tasks. We further propose a new multi-task aggression detection (MAD) framework for post and token-level aggression detection using neural transformers. The experiments confirm the effectiveness of the multi-task learning model over individual models; particularly when the number of training data is limited

Query refinement for patent prior art search

A patent is a contract between the inventor and the state, granting a limited time period to the inventor to exploit his invention. In exchange, the inventor must put a detailed description of his invention in the public domain. Patents can encourage innovation and economic growth but at the time of economic crisis patents can hamper such growth. The long duration of the application process is a big obstacle that needs to be addressed to maximize the benefit of patents on innovation and economy. This time can be significantly improved by changing the way we search the patent and non-patent literature.Despite the recent advancement of general information retrieval and the revolution of Web Search engines, there is still a huge gap between the emerging technologies from the research labs and adapted by major Internet search engines, and the systems which are in use by the patent search communities.In this thesis we investigate the problem of patent prior art search in patent retrieval with the goal of finding documents which describe the idea of a query patent. A query patent is a full patent application composed of hundreds of terms which does not represent a single focused information need. Other relevance evidences (e.g. classification tags, and bibliographical data) provide additional details about the underlying information need of the query patent. The first goal of this thesis is to estimate a uni-gram query model from the textual fields of a query patent. We then improve the initial query representation using noun phrases extracted from the query patent. We show that expansion in a query-dependent manner is useful.The second contribution of this thesis is to address the term mismatch problem from a query formulation point of view by integrating multiple relevance evidences associated with the query patent. To do this, we enhance the initial representation of the query with the term distribution of the community of inventors related to the topic of the query patent. We then build a lexicon using classification tags and show that query expansion using this lexicon and considering proximity information (between query and expansion terms) can improve the retrieval performance. We perform an empirical evaluation of our proposed models on two patent datasets. The experimental results show that our proposed models can achieve significantly better results than the baseline and other enhanced models

CHORUS Deliverable 2.2: Second report - identification of multi-disciplinary key issues for gap analysis toward EU multimedia search engines roadmap

After addressing the state-of-the-art during the first year of Chorus and establishing the existing landscape in multimedia search engines, we have identified and analyzed gaps within European research effort during our second year. In this period we focused on three directions, notably technological issues, user-centred issues and use-cases and socio- economic and legal aspects. These were assessed by two central studies: firstly, a concerted vision of functional breakdown of generic multimedia search engine, and secondly, a representative use-cases descriptions with the related discussion on requirement for technological challenges. Both studies have been carried out in cooperation and consultation with the community at large through EC concertation meetings (multimedia search engines cluster), several meetings with our Think-Tank, presentations in international conferences, and surveys addressed to EU projects coordinators as well as National initiatives coordinators. Based on the obtained feedback we identified two types of gaps, namely core technological gaps that involve research challenges, and “enablers”, which are not necessarily technical research challenges, but have impact on innovation progress. New socio-economic trends are presented as well as emerging legal challenges

Understanding and Enhancing the Use of Context for Machine Translation

To understand and infer meaning in language, neural models have to learn complicated nuances. Discovering distinctive linguistic phenomena from data is not an easy task. For instance, lexical ambiguity is a fundamental feature of language which is challenging to learn. Even more prominently, inferring the meaning of rare and unseen lexical units is difficult with neural networks. Meaning is often determined from context. With context, languages allow meaning to be conveyed even when the specific words used are not known by the reader. To model this learning process, a system has to learn from a few instances in context and be able to generalize well to unseen cases. The learning process is hindered when training data is scarce for a task. Even with sufficient data, learning patterns for the long tail of the lexical distribution is challenging. In this thesis, we focus on understanding certain potentials of contexts in neural models and design augmentation models to benefit from them. We focus on machine translation as an important instance of the more general language understanding problem. To translate from a source language to a target language, a neural model has to understand the meaning of constituents in the provided context and generate constituents with the same meanings in the target language. This task accentuates the value of capturing nuances of language and the necessity of generalization from few observations. The main problem we study in this thesis is what neural machine translation models learn from data and how we can devise more focused contexts to enhance this learning. Looking more in-depth into the role of context and the impact of data on learning models is essential to advance the NLP field. Moreover, it helps highlight the vulnerabilities of current neural networks and provides insights into designing more robust models.Comment: PhD dissertation defended on November 10th, 202

Exploration and adaptation of large language models for specialized domains

Large language models have transformed the field of natural language processing (NLP). Their improved performance on various NLP benchmarks makes them a promising tool—also for the application in specialized domains. Such domains are characterized by highly trained professionals with particular domain expertise. Since these experts are rare, improving the efficiency of their work with automated systems is especially desirable. However, domain-specific text resources hold various challenges for NLP systems. These challenges include distinct language, noisy and scarce data, and a high level of variation. Further, specialized domains present an increased need for transparent systems since they are often applied in high stakes settings. In this dissertation, we examine whether large language models (LLMs) can overcome some of these challenges and propose methods to effectively adapt them to domain-specific requirements. We first investigate the inner workings and abilities of LLMs and show how they can fill the gaps that are present in previous NLP algorithms for specialized domains. To this end, we explore the sources of errors produced by earlier systems to identify which of them can be addressed by using LLMs. Following this, we take a closer look at how information is processed within Transformer-based LLMs to better understand their capabilities. We find that their layers encode different dimensions of the input text. Here, the contextual vector representation, and the general language knowledge learned during pre-training are especially beneficial for solving complex and multi-step tasks common in specialized domains. Following this exploration, we propose solutions for further adapting LLMs to the requirements of domain-specific tasks. We focus on the clinical domain, which incorporates many typical challenges found in specialized domains. We show how to improve generalization by integrating different domain-specific resources into our models. We further analyze the behavior of the produced models and propose a behavioral testing framework that can serve as a tool for communication with domain experts. Finally, we present an approach for incorporating the benefits of LLMs while fulfilling requirements such as interpretability and modularity. The presented solutions show improvements in performance on benchmark datasets and in manually conducted analyses with medical professionals. Our work provides both new insights into the inner workings of pre-trained language models as well as multiple adaptation methods showing that LLMs can be an effective tool for NLP in specialized domains

Text-image synergy for multimodal retrieval and annotation

Text and images are the two most common data modalities found on the Internet. Understanding the synergy between text and images, that is, seamlessly analyzing information from these modalities may be trivial for humans, but is challenging for software systems. In this dissertation we study problems where deciphering text-image synergy is crucial for finding solutions. We propose methods and ideas that establish semantic connections between text and images in multimodal contents, and empirically show their effectiveness in four interconnected problems: Image Retrieval, Image Tag Refinement, Image-Text Alignment, and Image Captioning. Our promising results and observations open up interesting scopes for future research involving text-image data understanding.Text and images are the two most common data modalities found on the Internet. Understanding the synergy between text and images, that is, seamlessly analyzing information from these modalities may be trivial for humans, but is challenging for software systems. In this dissertation we study problems where deciphering text-image synergy is crucial for finding solutions. We propose methods and ideas that establish semantic connections between text and images in multimodal contents, and empirically show their effectiveness in four interconnected problems: Image Retrieval, Image Tag Refinement, Image-Text Alignment, and Image Captioning. Our promising results and observations open up interesting scopes for future research involving text-image data understanding.Text und Bild sind die beiden häufigsten Arten von Inhalten im Internet. Während es für Menschen einfach ist, gerade aus dem Zusammenspiel von Text- und Bildinhalten Informationen zu erfassen, stellt diese kombinierte Darstellung von Inhalten Softwaresysteme vor große Herausforderungen. In dieser Dissertation werden Probleme studiert, für deren Lösung das Verständnis des Zusammenspiels von Text- und Bildinhalten wesentlich ist. Es werden Methoden und Vorschläge präsentiert und empirisch bewertet, die semantische Verbindungen zwischen Text und Bild in multimodalen Daten herstellen. Wir stellen in dieser Dissertation vier miteinander verbundene Text- und Bildprobleme vor: • Bildersuche. Ob Bilder anhand von textbasierten Suchanfragen gefunden werden, hängt stark davon ab, ob der Text in der Nähe des Bildes mit dem der Anfrage übereinstimmt. Bilder ohne textuellen Kontext, oder sogar mit thematisch passendem Kontext, aber ohne direkte Übereinstimmungen der vorhandenen Schlagworte zur Suchanfrage, können häufig nicht gefunden werden. Zur Abhilfe schlagen wir vor, drei Arten von Informationen in Kombination zu nutzen: visuelle Informationen (in Form von automatisch generierten Bildbeschreibungen), textuelle Informationen (Stichworte aus vorangegangenen Suchanfragen), und Alltagswissen. • Verbesserte Bildbeschreibungen. Bei der Objekterkennung durch Computer Vision kommt es des Öfteren zu Fehldetektionen und Inkohärenzen. Die korrekte Identifikation von Bildinhalten ist jedoch eine wichtige Voraussetzung für die Suche nach Bildern mittels textueller Suchanfragen. Um die Fehleranfälligkeit bei der Objekterkennung zu minimieren, schlagen wir vor Alltagswissen einzubeziehen. Durch zusätzliche Bild-Annotationen, welche sich durch den gesunden Menschenverstand als thematisch passend erweisen, können viele fehlerhafte und zusammenhanglose Erkennungen vermieden werden. • Bild-Text Platzierung. Auf Internetseiten mit Text- und Bildinhalten (wie Nachrichtenseiten, Blogbeiträge, Artikel in sozialen Medien) werden Bilder in der Regel an semantisch sinnvollen Positionen im Textfluss platziert. Wir nutzen dies um ein Framework vorzuschlagen, in dem relevante Bilder ausgesucht werden und mit den passenden Abschnitten eines Textes assoziiert werden. • Bildunterschriften. Bilder, die als Teil von multimodalen Inhalten zur Verbesserung der Lesbarkeit von Texten dienen, haben typischerweise Bildunterschriften, die zum Kontext des umgebenden Texts passen. Wir schlagen vor, den Kontext beim automatischen Generieren von Bildunterschriften ebenfalls einzubeziehen. Üblicherweise werden hierfür die Bilder allein analysiert. Wir stellen die kontextbezogene Bildunterschriftengenerierung vor. Unsere vielversprechenden Beobachtungen und Ergebnisse eröffnen interessante Möglichkeiten für weitergehende Forschung zur computergestützten Erfassung des Zusammenspiels von Text- und Bildinhalten