A planetary nervous system for social mining and collective awareness

We present a research roadmap of a Planetary Nervous System (PNS), capable of sensing and mining the digital breadcrumbs of human activities and unveiling the knowledge hidden in the big data for addressing the big questions about social complexity. We envision the PNS as a globally distributed, self-organizing, techno-social system for answering analytical questions about the status of world-wide society, based on three pillars: social sensing, social mining and the idea of trust networks and privacy-aware social mining. We discuss the ingredients of a science and a technology necessary to build the PNS upon the three mentioned pillars, beyond the limitations of their respective state-of-art. Social sensing is aimed at developing better methods for harvesting the big data from the techno-social ecosystem and make them available for mining, learning and analysis at a properly high abstraction level. Social mining is the problem of discovering patterns and models of human behaviour from the sensed data across the various social dimensions by data mining, machine learning and social network analysis. Trusted networks and privacy-aware social mining is aimed at creating a new deal around the questions of privacy and data ownership empowering individual persons with full awareness and control on own personal data, so that users may allow access and use of their data for their own good and the common good. The PNS will provide a goal-oriented knowledge discovery framework, made of technology and people, able to configure itself to the aim of answering questions about the pulse of global society. Given an analytical request, the PNS activates a process composed by a variety of interconnected tasks exploiting the social sensing and mining methods within the transparent ecosystem provided by the trusted network. The PNS we foresee is the key tool for individual and collective awareness for the knowledge society. We need such a tool for everyone to become fully aware of how powerful is the knowledge of our society we can achieve by leveraging our wisdom as a crowd, and how important is that everybody participates both as a consumer and as a producer of the social knowledge, for it to become a trustable, accessible, safe and useful public good.Seventh Framework Programme (European Commission) (grant agreement No. 284709

CommuniSense: Crowdsourcing Road Hazards in Nairobi

Nairobi is one of the fastest growing metropolitan cities and a major business and technology powerhouse in Africa. However, Nairobi currently lacks monitoring technologies to obtain reliable data on traffic and road infrastructure conditions. In this paper, we investigate the use of mobile crowdsourcing as means to gather and document Nairobi's road quality information. We first present the key findings of a city-wide road quality survey about the perception of existing road quality conditions in Nairobi. Based on the survey's findings, we then developed a mobile crowdsourcing application, called CommuniSense, to collect road quality data. The application serves as a tool for users to locate, describe, and photograph road hazards. We tested our application through a two-week field study amongst 30 participants to document various forms of road hazards from different areas in Nairobi. To verify the authenticity of user-contributed reports from our field study, we proposed to use online crowdsourcing using Amazon's Mechanical Turk (MTurk) to verify whether submitted reports indeed depict road hazards. We found 92% of user-submitted reports to match the MTurkers judgements. While our prototype was designed and tested on a specific city, our methodology is applicable to other developing cities.Comment: In Proceedings of 17th International Conference on Human-Computer Interaction with Mobile Devices and Services (MobileHCI 2015

A planetary nervous system for social mining and collective awareness

We present a research roadmap of a Planetary Nervous System (PNS), capable of sensing and mining the digital breadcrumbs of human activities and unveiling the knowledge hidden in the big data for addressing the big questions about social complexity. We envision the PNS as a globally distributed, self-organizing, techno-social system for answering analytical questions about the status of world-wide society, based on three pillars: social sensing, social mining and the idea of trust networks and privacy-aware social mining. We discuss the ingredients of a science and a technology necessary to build the PNS upon the three mentioned pillars, beyond the limitations of their respective state-of-art. Social sensing is aimed at developing better methods for harvesting the big data from the techno-social ecosystem and make them available for mining, learning and analysis at a properly high abstraction level. Social mining is the problem of discovering patterns and models of human behaviour from the sensed data across the various social dimensions by data mining, machine learning and social network analysis. Trusted networks and privacy-aware social mining is aimed at creating a new deal around the questions of privacy and data ownership empowering individual persons with full awareness and control on own personal data, so that users may allow access and use of their data for their own good and the common good. The PNS will provide a goal-oriented knowledge discovery framework, made of technology and people, able to configure itself to the aim of answering questions about the pulse of global society. Given an analytical request, the PNS activates a process composed by a variety of interconnected tasks exploiting the social sensing and mining methods within the transparent ecosystem provided by the trusted network. The PNS we foresee is the key tool for individual and collective awareness for the knowledge society. We need such a tool for everyone to become fully aware of how powerful is the knowledge of our society we can achieve by leveraging our wisdom as a crowd, and how important is that everybody participates both as a consumer and as a producer of the social knowledge, for it to become a trustable, accessible, safe and useful public good. Graphical abstrac

Location-based Social Network for Cities & Neighbourhood Sustainable Development

Online Social Network (OSN) is categorized as Web 2.0 which is defined by O'Reilly in 2004, is the idea of mutually maximizing collective intelligence and added value for each participant by dynamic information sharing and creation. Current trend sbows that the next big thing in OSN is Location-based Social Networking (LBSN) which is the composite of OSN and Location-based Service (LBS). The goal of this paper is to study on Malaysian online social behaviour and to explore what are the key technologies of LBSN to support the development of neighbourhoods where residents feel a sense of connection to their local community and ability to engage in that community. Problems and opportunities identified are: I) Lack of research has been done to nnderstand Malaysian online social behavior in the context of cities & neighbourhood development, 2) Modem societies are said to lives in a condition of individualism and 3) Malaysia has strong networked community and there are a number of social Application Programming Interface (API) which provide a great opportunities for developers to create an application which can support the idea of smart, liveable and sustainable cities. The objectives of the research are: 1) To study on Malaysian social behavior in using Location-based Social Network (LBSN) , motivation for participation and pattern of use, 2) To identifY and understand key technologies of LBSN, and 3) To design an engaging LBSN which leverage on key technologies for neighbourhood and cities' sustainable development. Survey instrument is used as data collection tool to investigate the Malaysian online social behaviour and gauge their views on civil issues such as crime in their residential. Interview also is carried out to the owner of existing crime mapping system to identifY the gaps and opportunities for improvements. This research discovers that Malaysians are socially active in online community network and have strong civic conscious to make our neighbourhood works better. Govermnent shonld look forward into open data for beneficial of public. With proper neighbourhood planning, it will contribute to sustainable community which can help country's development

Vehicle as a Service (VaaS): Leverage Vehicles to Build Service Networks and Capabilities for Smart Cities

Smart cities demand resources for rich immersive sensing, ubiquitous communications, powerful computing, large storage, and high intelligence (SCCSI) to support various kinds of applications, such as public safety, connected and autonomous driving, smart and connected health, and smart living. At the same time, it is widely recognized that vehicles such as autonomous cars, equipped with significantly powerful SCCSI capabilities, will become ubiquitous in future smart cities. By observing the convergence of these two trends, this article advocates the use of vehicles to build a cost-effective service network, called the Vehicle as a Service (VaaS) paradigm, where vehicles empowered with SCCSI capability form a web of mobile servers and communicators to provide SCCSI services in smart cities. Towards this direction, we first examine the potential use cases in smart cities and possible upgrades required for the transition from traditional vehicular ad hoc networks (VANETs) to VaaS. Then, we will introduce the system architecture of the VaaS paradigm and discuss how it can provide SCCSI services in future smart cities, respectively. At last, we identify the open problems of this paradigm and future research directions, including architectural design, service provisioning, incentive design, and security & privacy. We expect that this paper paves the way towards developing a cost-effective and sustainable approach for building smart cities.Comment: 32 pages, 11 figure

Human–Computer Interaction and Participation in Software Crowdsourcing

Improvements in communication and networking technologies have transformed people’s lives and organizations’ activities. Web 2.0 innovation has provided a variety of hybridized applications and tools that have changed enterprises’ functional and communication processes. People use numerous platforms to broaden their social contacts, select items, execute duties, and learn new things. Context: Crowdsourcing is an internet-enabled problem-solving strategy that utilizes human–computer interaction to leverage the expertise of people to achieve business goals. In crowdsourcing approaches, three main entities work in collaboration to solve various problems. These entities are requestors (job providers), platforms, and online users. Tasks are announced by requestors on crowdsourcing platforms, and online users, after passing initial screening, are allowed to work on these tasks. Crowds participate to achieve various rewards. Motivation: Crowdsourcing is gaining importance as an alternate outsourcing approach in the software engineering industry. Crowdsourcing application development involves complicated tasks that vary considerably from the micro-tasks available on platforms such as Amazon Mechanical Turk. To obtain the tangible opportunities of crowdsourcing in the realm of software development, corporations should first grasp how this technique works, what problems occur, and what factors might influence community involvement and co-creation. Online communities have become more popular recently with the rise in crowdsourcing platforms. These communities concentrate on specific problems and help people with solving and managing these problems. Objectives: We set three main goals to research crowd interaction: (1) find the appropriate characteristics of social crowd utilized for effective software crowdsourcing, (2) highlight the motivation of a crowd for virtual tasks, and (3) evaluate primary participation reasons by assessing various crowds using Fuzzy AHP and TOPSIS method. Conclusion: We developed a decision support system to examine the appropriate reasons of crowd participation in crowdsourcing. Rewards and employments were evaluated as the primary motives of crowds for accomplishing tasks on crowdsourcing platforms, knowledge sharing was evaluated as the third reason, ranking was the fourth, competency was the fifth, socialization was sixth, and source of inspiration was the seventh.Princess Nourah bint Abdulrahman University Researchers Supporting - Riyadh, Saudi Arabia. Project number (PNURSP2023TR140)