Adversarial Sampling and Training for Semi-Supervised Information Retrieval

Ad-hoc retrieval models with implicit feedback often have problems, e.g., the imbalanced classes in the data set. Too few clicked documents may hurt generalization ability of the models, whereas too many non-clicked documents may harm effectiveness of the models and efficiency of training. In addition, recent neural network-based models are vulnerable to adversarial examples due to the linear nature in them. To solve the problems at the same time, we propose an adversarial sampling and training framework to learn ad-hoc retrieval models with implicit feedback. Our key idea is (i) to augment clicked examples by adversarial training for better generalization and (ii) to obtain very informational non-clicked examples by adversarial sampling and training. Experiments are performed on benchmark data sets for common ad-hoc retrieval tasks such as Web search, item recommendation, and question answering. Experimental results indicate that the proposed approaches significantly outperform strong baselines especially for high-ranked documents, and they outperform IRGAN in NDCG@5 using only 5% of labeled data for the Web search task.Comment: Published in WWW 201

End-to-end Learning for Short Text Expansion

Effectively making sense of short texts is a critical task for many real world applications such as search engines, social media services, and recommender systems. The task is particularly challenging as a short text contains very sparse information, often too sparse for a machine learning algorithm to pick up useful signals. A common practice for analyzing short text is to first expand it with external information, which is usually harvested from a large collection of longer texts. In literature, short text expansion has been done with all kinds of heuristics. We propose an end-to-end solution that automatically learns how to expand short text to optimize a given learning task. A novel deep memory network is proposed to automatically find relevant information from a collection of longer documents and reformulate the short text through a gating mechanism. Using short text classification as a demonstrating task, we show that the deep memory network significantly outperforms classical text expansion methods with comprehensive experiments on real world data sets.Comment: KDD'201

Towards Question-based Recommender Systems

Conversational and question-based recommender systems have gained increasing attention in recent years, with users enabled to converse with the system and better control recommendations. Nevertheless, research in the field is still limited, compared to traditional recommender systems. In this work, we propose a novel Question-based recommendation method, Qrec, to assist users to find items interactively, by answering automatically constructed and algorithmically chosen questions. Previous conversational recommender systems ask users to express their preferences over items or item facets. Our model, instead, asks users to express their preferences over descriptive item features. The model is first trained offline by a novel matrix factorization algorithm, and then iteratively updates the user and item latent factors online by a closed-form solution based on the user answers. Meanwhile, our model infers the underlying user belief and preferences over items to learn an optimal question-asking strategy by using Generalized Binary Search, so as to ask a sequence of questions to the user. Our experimental results demonstrate that our proposed matrix factorization model outperforms the traditional Probabilistic Matrix Factorization model. Further, our proposed Qrec model can greatly improve the performance of state-of-the-art baselines, and it is also effective in the case of cold-start user and item recommendations.Comment: accepted by SIGIR 202

User Intent Prediction in Information-seeking Conversations

Conversational assistants are being progressively adopted by the general population. However, they are not capable of handling complicated information-seeking tasks that involve multiple turns of information exchange. Due to the limited communication bandwidth in conversational search, it is important for conversational assistants to accurately detect and predict user intent in information-seeking conversations. In this paper, we investigate two aspects of user intent prediction in an information-seeking setting. First, we extract features based on the content, structural, and sentiment characteristics of a given utterance, and use classic machine learning methods to perform user intent prediction. We then conduct an in-depth feature importance analysis to identify key features in this prediction task. We find that structural features contribute most to the prediction performance. Given this finding, we construct neural classifiers to incorporate context information and achieve better performance without feature engineering. Our findings can provide insights into the important factors and effective methods of user intent prediction in information-seeking conversations.Comment: Accepted to CHIIR 201

Identifying Unclear Questions in Community Question Answering Websites

Thousands of complex natural language questions are submitted to community question answering websites on a daily basis, rendering them as one of the most important information sources these days. However, oftentimes submitted questions are unclear and cannot be answered without further clarification questions by expert community members. This study is the first to investigate the complex task of classifying a question as clear or unclear, i.e., if it requires further clarification. We construct a novel dataset and propose a classification approach that is based on the notion of similar questions. This approach is compared to state-of-the-art text classification baselines. Our main finding is that the similar questions approach is a viable alternative that can be used as a stepping stone towards the development of supportive user interfaces for question formulation.Comment: Proceedings of the 41th European Conference on Information Retrieval (ECIR '19), 201