Learning and Activity Patterns in OSS Communities and their Impact on Software Quality

This paper presents a framework to identify and analyse learning and activity patterns that characterise participation and collaboration of individuals in Open Source Software (OSS) communities.  It first describes how participants’ activities enable and drive a learning process that occurs in individual participants as well as in the OSS project community as a whole. It then explores how to identify and analyse learning patterns at both individual level and community level. The objective of such analysis is to determine the impact of these patterns on the quality of the OSS product and define a descriptive approach to quality that is concerned less with standards than with the facts of OSS peer-review and peer-production

The usability of open source software: analysis and prospects

Open source communities have successfully developed many pieces of software although most computer users only use proprietary applications. The usability of open source software is often regarded as one reason for this limited distribution. In this paper we review the existing evidence of the usability of open source software and discuss how the characteristics of open-source development influence usability. We describe how existing human-computer interaction techniques can be used to leverage distributed networked communities, of developers and users, to address issues of usability

OSS integration issues and community support: an integrator perspective

The reuse and integration of Open Source Software (OSS) components provided by OSS communities is becoming an economical and strategic need for today’s organizations. The integration of OSS components provides many benefits, but also risks and challenges. One of the most important risks is the lack of effective and timely OSS community support for dealing with possible integration problems. For gaining an understanding of the common problems that organizations face when integrating OSS components, and the role played by OSS communities, we performed an exploratory study on 25 OSS integration projects from different European organizations. The results show that the main way of reducing integration problems was the use of OSS components from well-established communities; therefore very few integration problems were identified. In most of the cases these problems were successfully solved with the support from the OSS community and/or colleagues. In addition, contrary to the common belief that understanding code from someone else is a hard and undesirable task, some integrators consider OSS code even more understandable than their own code.Peer ReviewedPostprint (author's final draft

Usability and open source software.

Open source communities have successfully developed many pieces of software although most computer users only use proprietary applications. The usability of open source software is often regarded as one reason for this limited distribution. In this paper we review the existing evidence of the usability of open source software and discuss how the characteristics of open-source development influence usability. We describe how existing human-computer interaction techniques can be used to leverage distributed networked communities, of developers and users, to address issues of usability

Firm Assets and Investments in Open Source Software Products

Open source software (OSS) has recently emerged as a new way to organize innovation and product development in the software industry. This paper investigates the factors that explain the investment of profit-oriented firms in OSS products. Drawing on the resource-based theory of the firm, we focus on the role played by pre-OSS firm assets both upstream and downstream, in the software and the hardware dimensions, to explain the rate of product introduction in OSS. Using a self-assembled database of firms that have announced releases of OSS products during the period 1995-2003, we find that the intensity of product introduction can be explained by a strong position in software technology and downstream market presence in hardware. Firms with consolidated market presence in proprietary software and strong technological competences in hardware are more reluctant to shift to the new paradigm. The evidence is stronger for operating systems than for applications. The fear of cannibalization, the crucial role of absorptive capacity, and complementarities between hardware and software are plausible explanations behind our findings.Product Introduction, Open Source Software, Absorptive Capacity

Current issues and research trends on open-source software communities

Open source software (OSS) projects represent a new paradigm of software creation and development based on hundreds or even thousands of developers and users organised in the form of a virtual community. The success of an OSS project is closely linked to the successful organisation and development of the virtual community of support group. This paper reviews different fields and research topics related to the OSS communities such as collective intelligence, the structure of OSS communities, their success, communities as virtual organisations, motivation, shared knowledge, innovation and learning. The main challenges, results obtained, and the knowledge areas are detailed for each topi

We Don't Need Another Hero? The Impact of "Heroes" on Software Development

A software project has "Hero Developers" when 80% of contributions are delivered by 20% of the developers. Are such heroes a good idea? Are too many heroes bad for software quality? Is it better to have more/less heroes for different kinds of projects? To answer these questions, we studied 661 open source projects from Public open source software (OSS) Github and 171 projects from an Enterprise Github. We find that hero projects are very common. In fact, as projects grow in size, nearly all project become hero projects. These findings motivated us to look more closely at the effects of heroes on software development. Analysis shows that the frequency to close issues and bugs are not significantly affected by the presence of project type (Public or Enterprise). Similarly, the time needed to resolve an issue/bug/enhancement is not affected by heroes or project type. This is a surprising result since, before looking at the data, we expected that increasing heroes on a project will slow down howfast that project reacts to change. However, we do find a statistically significant association between heroes, project types, and enhancement resolution rates. Heroes do not affect enhancement resolution rates in Public projects. However, in Enterprise projects, the more heroes increase the rate at which project complete enhancements. In summary, our empirical results call for a revision of a long-held truism in software engineering. Software heroes are far more common and valuable than suggested by the literature, particularly for medium to large Enterprise developments. Organizations should reflect on better ways to find and retain more of these heroesComment: 8 pages + 1 references, Accepted to International conference on Software Engineering - Software Engineering in Practice, 201

The Impact of Entry and Competition by Open Source Software on Innovation

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The Impact of Entry and Competition by Open Source Software on Innovation Activity

This paper presents the stylized facts of open source software innovation and provides empirical evidence on the impact of increased competition by OSS on the innovative activity in the software industry. Furthermore, we introduce a simple formal model that captures the innovation impact of OSS entry by examining a change in market structure from monopoly to duopoly under the assumption that software producers compete in technology rather than price or quantities. The paper identifies a pro-innovative effect of OSS competition.open source software, innovation, strategic interaction