A corpus-based analysis of route instructions in human-robot interaction

This paper investigates how users employ spatial descriptions to navigate a speech-enabled robot. We created a simulated environment in which users gave route instructions in a dialogic real-time interaction with a robot, which was operated by naïve participants. The ability of robot monitoring was also manipulated in two experimental conditions. The results provide evidence that the content of the instructions and strategies of the users vary depending on the conditions and demands of the interaction. As expected, the route instructions frequently were underspecified and arbitrary. The findings of this study elucidate the complexity in interpreting spatial language in HRI. However, they also point to the need for endowing mobile robots with richer dialogue resources to compensate for the uncertainties arising from language as well as the environment

Sympathy Begins with a Smile, Intelligence Begins with a Word: Use of Multimodal Features in Spoken Human-Robot Interaction

Recognition of social signals, from human facial expressions or prosody of speech, is a popular research topic in human-robot interaction studies. There is also a long line of research in the spoken dialogue community that investigates user satisfaction in relation to dialogue characteristics. However, very little research relates a combination of multimodal social signals and language features detected during spoken face-to-face human-robot interaction to the resulting user perception of a robot. In this paper we show how different emotional facial expressions of human users, in combination with prosodic characteristics of human speech and features of human-robot dialogue, correlate with users' impressions of the robot after a conversation. We find that happiness in the user's recognised facial expression strongly correlates with likeability of a robot, while dialogue-related features (such as number of human turns or number of sentences per robot utterance) correlate with perceiving a robot as intelligent. In addition, we show that facial expression, emotional features, and prosody are better predictors of human ratings related to perceived robot likeability and anthropomorphism, while linguistic and non-linguistic features more often predict perceived robot intelligence and interpretability. As such, these characteristics may in future be used as an online reward signal for in-situ Reinforcement Learning based adaptive human-robot dialogue systems.Comment: Robo-NLP workshop at ACL 2017. 9 pages, 5 figures, 6 table

Exploring miscommunication and collaborative behaviour in human-robot interaction

This paper presents the first step in designing a speech-enabled robot that is capable of natural management of miscommunication. It describes the methods and results of two WOz studies, in which dyads of naïve participants interacted in a collaborative task. The first WOz study explored human miscommunication management. The second study investigated how shared visual space and monitoring shape the processes of feedback and communication in task-oriented interactions. The results provide insights for the development of human-inspired and robust natural language interfaces in robots

Learning how to learn: an adaptive dialogue agent for incrementally learning visually grounded word meanings

We present an optimised multi-modal dialogue agent for interactive learning of visually grounded word meanings from a human tutor, trained on real human-human tutoring data. Within a life-long interactive learning period, the agent, trained using Reinforcement Learning (RL), must be able to handle natural conversations with human users and achieve good learning performance (accuracy) while minimising human effort in the learning process. We train and evaluate this system in interaction with a simulated human tutor, which is built on the BURCHAK corpus -- a Human-Human Dialogue dataset for the visual learning task. The results show that: 1) The learned policy can coherently interact with the simulated user to achieve the goal of the task (i.e. learning visual attributes of objects, e.g. colour and shape); and 2) it finds a better trade-off between classifier accuracy and tutoring costs than hand-crafted rule-based policies, including ones with dynamic policies.Comment: 10 pages, RoboNLP Workshop from ACL Conferenc

Goal-oriented Dialogue Policy Learning from Failures

Reinforcement learning methods have been used for learning dialogue policies. However, learning an effective dialogue policy frequently requires prohibitively many conversations. This is partly because of the sparse rewards in dialogues, and the very few successful dialogues in early learning phase. Hindsight experience replay (HER) enables learning from failures, but the vanilla HER is inapplicable to dialogue learning due to the implicit goals. In this work, we develop two complex HER methods providing different trade-offs between complexity and performance, and, for the first time, enabled HER-based dialogue policy learning. Experiments using a realistic user simulator show that our HER methods perform better than existing experience replay methods (as applied to deep Q-networks) in learning rate

Do (and say) as I say: Linguistic adaptation in human-computer dialogs

© Theodora Koulouri, Stanislao Lauria, and Robert D. Macredie. This article has been made available through the Brunel Open Access Publishing Fund.There is strong research evidence showing that people naturally align to each other’s vocabulary, sentence structure, and acoustic features in dialog, yet little is known about how the alignment mechanism operates in the interaction between users and computer systems let alone how it may be exploited to improve the efficiency of the interaction. This article provides an account of lexical alignment in human–computer dialogs, based on empirical data collected in a simulated human–computer interaction scenario. The results indicate that alignment is present, resulting in the gradual reduction and stabilization of the vocabulary-in-use, and that it is also reciprocal. Further, the results suggest that when system and user errors occur, the development of alignment is temporarily disrupted and users tend to introduce novel words to the dialog. The results also indicate that alignment in human–computer interaction may have a strong strategic component and is used as a resource to compensate for less optimal (visually impoverished) interaction conditions. Moreover, lower alignment is associated with less successful interaction, as measured by user perceptions. The article distills the results of the study into design recommendations for human–computer dialog systems and uses them to outline a model of dialog management that supports and exploits alignment through mechanisms for in-use adaptation of the system’s grammar and lexicon

Conceptual spatial representations for indoor mobile robots

We present an approach for creating conceptual representations of human-made indoor environments using mobile robots. The concepts refer to spatial and functional properties of typical indoor environments. Following findings in cognitive psychology, our model is composed of layers representing maps at different levels of abstraction. The complete system is integrated in a mobile robot endowed with laser and vision sensors for place and object recognition. The system also incorporates a linguistic framework that actively supports the map acquisition process, and which is used for situated dialogue. Finally, we discuss the capabilities of the integrated system

Design Research on Robotic Products for School Environments

Advancements in robotic research have led to the design of a number of robotic products that can interact with people. In this research, a school environment was selected for a practical test of robotic products. For this, the robot “Tiro” was built, with the aim of supporting the learning activities of children. The possibility of applying robotic products was then tested through example lessons using Tiro. To do this, the robot design process and user-centred HRI evaluation framework were studied, and observations of robotic products were made via a field study on the basis of these understandings. Three different field studies were conducted, and interactions between children and robotic products were investigated. As a result, it was possible to understand how emotional interaction and verbal interaction affect the development of social relationships. Early results regarding this and coding schemes for video protocol analysis were gained. In this preliminary study, the findings are summarized and several design implications from insight grouping are suggested. These will help robot designers grasp how various factors of robotic products may be adopted in the everyday lives of people. Keywords: Robotic Products Design, HRI Evaluation, User-Centered HRI.</p

A Review of Verbal and Non-Verbal Human-Robot Interactive Communication

In this paper, an overview of human-robot interactive communication is presented, covering verbal as well as non-verbal aspects of human-robot interaction. Following a historical introduction, and motivation towards fluid human-robot communication, ten desiderata are proposed, which provide an organizational axis both of recent as well as of future research on human-robot communication. Then, the ten desiderata are examined in detail, culminating to a unifying discussion, and a forward-looking conclusion