Large-Scale Goodness Polarity Lexicons for Community Question Answering

We transfer a key idea from the field of sentiment analysis to a new domain: community question answering (cQA). The cQA task we are interested in is the following: given a question and a thread of comments, we want to re-rank the comments so that the ones that are good answers to the question would be ranked higher than the bad ones. We notice that good vs. bad comments use specific vocabulary and that one can often predict the goodness/badness of a comment even ignoring the question, based on the comment contents only. This leads us to the idea to build a good/bad polarity lexicon as an analogy to the positive/negative sentiment polarity lexicons, commonly used in sentiment analysis. In particular, we use pointwise mutual information in order to build large-scale goodness polarity lexicons in a semi-supervised manner starting with a small number of initial seeds. The evaluation results show an improvement of 0.7 MAP points absolute over a very strong baseline and state-of-the art performance on SemEval-2016 Task 3.Comment: SIGIR '17, August 07-11, 2017, Shinjuku, Tokyo, Japan; Community Question Answering; Goodness polarity lexicons; Sentiment Analysi

Semantic Sentiment Analysis of Twitter Data

Internet and the proliferation of smart mobile devices have changed the way information is created, shared, and spreads, e.g., microblogs such as Twitter, weblogs such as LiveJournal, social networks such as Facebook, and instant messengers such as Skype and WhatsApp are now commonly used to share thoughts and opinions about anything in the surrounding world. This has resulted in the proliferation of social media content, thus creating new opportunities to study public opinion at a scale that was never possible before. Naturally, this abundance of data has quickly attracted business and research interest from various fields including marketing, political science, and social studies, among many others, which are interested in questions like these: Do people like the new Apple Watch? Do Americans support ObamaCare? How do Scottish feel about the Brexit? Answering these questions requires studying the sentiment of opinions people express in social media, which has given rise to the fast growth of the field of sentiment analysis in social media, with Twitter being especially popular for research due to its scale, representativeness, variety of topics discussed, as well as ease of public access to its messages. Here we present an overview of work on sentiment analysis on Twitter.Comment: Microblog sentiment analysis; Twitter opinion mining; In the Encyclopedia on Social Network Analysis and Mining (ESNAM), Second edition. 201

Learning domain-specific sentiment lexicons with applications to recommender systems

Search is now going beyond looking for factual information, and people wish to search for the opinions of others to help them in their own decision-making. Sentiment expressions or opinion expressions are used by users to express their opinion and embody important pieces of information, particularly in online commerce. The main problem that the present dissertation addresses is how to model text to find meaningful words that express a sentiment. In this context, I investigate the viability of automatically generating a sentiment lexicon for opinion retrieval and sentiment classification applications. For this research objective we propose to capture sentiment words that are derived from online users’ reviews. In this approach, we tackle a major challenge in sentiment analysis which is the detection of words that express subjective preference and domain-specific sentiment words such as jargon. To this aim we present a fully generative method that automatically learns a domain-specific lexicon and is fully independent of external sources. Sentiment lexicons can be applied in a broad set of applications, however popular recommendation algorithms have somehow been disconnected from sentiment analysis. Therefore, we present a study that explores the viability of applying sentiment analysis techniques to infer ratings in a recommendation algorithm. Furthermore, entities’ reputation is intrinsically associated with sentiment words that have a positive or negative relation with those entities. Hence, is provided a study that observes the viability of using a domain-specific lexicon to compute entities reputation. Finally, a recommendation system algorithm is improved with the use of sentiment-based ratings and entities reputation

Opinion Mining on Non-English Short Text

As the type and the number of such venues increase, automated analysis of sentiment on textual resources has become an essential data mining task. In this paper, we investigate the problem of mining opinions on the collection of informal short texts. Both positive and negative sentiment strength of texts are detected. We focus on a non-English language that has few resources for text mining. This approach would help enhance the sentiment analysis in languages where a list of opinionated words does not exist. We propose a new method projects the text into dense and low dimensional feature vectors according to the sentiment strength of the words. We detect the mixture of positive and negative sentiments on a multi-variant scale. Empirical evaluation of the proposed framework on Turkish tweets shows that our approach gets good results for opinion mining