LSTM Networks for Data-Aware Remaining Time Prediction of Business Process Instances

Predicting the completion time of business process instances would be a very helpful aid when managing processes under service level agreement constraints. The ability to know in advance the trend of running process instances would allow business managers to react in time, in order to prevent delays or undesirable situations. However, making such accurate forecasts is not easy: many factors may influence the required time to complete a process instance. In this paper, we propose an approach based on deep Recurrent Neural Networks (specifically LSTMs) that is able to exploit arbitrary information associated to single events, in order to produce an as-accurate-as-possible prediction of the completion time of running instances. Experiments on real-world datasets confirm the quality of our proposal.Comment: Article accepted for publication in 2017 IEEE Symposium on Deep Learning (IEEE DL'17) @ SSC

A deep learning integrated Lee-Carter model

In the field of mortality, the Lee–Carter based approach can be considered the milestone to forecast mortality rates among stochastic models. We could define a “Lee–Carter model family” that embraces all developments of this model, including its first formulation (1992) that remains the benchmark for comparing the performance of future models. In the Lee–Carter model, the kt parameter, describing the mortality trend over time, plays an important role about the future mortality behavior. The traditional ARIMA process usually used to model kt shows evident limitations to describe the future mortality shape. Concerning forecasting phase, academics should approach a more plausible way in order to think a nonlinear shape of the projected mortality rates. Therefore, we propose an alternative approach the ARIMA processes based on a deep learning technique. More precisely, in order to catch the pattern of kt series over time more accurately, we apply a Recurrent Neural Network with a Long Short-Term Memory architecture and integrate the Lee–Carter model to improve its predictive capacity. The proposed approach provides significant performance in terms of predictive accuracy and also allow for avoiding the time-chunks’ a priori selection. Indeed, it is a common practice among academics to delete the time in which the noise is overflowing or the data quality is insufficient. The strength of the Long Short-Term Memory network lies in its ability to treat this noise and adequately reproduce it into the forecasted trend, due to its own architecture enabling to take into account significant long-term patterns