Aneignung von Kommunikations- und Kollaborationsplattformen als Entwicklungsprozess betrieblicher Kommunikationsinfrastrukturen

In Unternehmen finden sich gewachsene, komplexe Kommunikationsinfrastrukturen. Die Einführung einer neuer Kommunikations- und Kollaborationsplattform ergänzt das meist ohnehin breite Angebot um weitere Austauschmöglichkeiten. In der vorliegenden Ausarbeitung wird eine interpretative, vergleichende Fallstudienanalyse über die Aneignung von KuK-Plattformen durch die Mitarbeiter von drei Unternehmen durchgeführt. Ausgehend von einem substantiellen Entwicklungsschritt der Kommunikationsinfrastrukturen in den drei Unternehmen werden die Aneignung und die Entwicklung von Nutzungspraktiken im Sinne der Entwicklung und Erweiterung von Medienrepertoires betrachtet. Der von Watson-Manheim und Bélanger (2007) entworfene Bezugsrahmen zur Untersuchung von Kommunikationsmedienrepertoires diente als Interpretationsrahmen. Hiermit konnte gezeigt werden, dass die Mitarbeiter eines Unternehmens, die ihnen zur Verfügung stehenden Möglichkeiten in einer sehr differenzierten Weise zu nutzen wissen. Die Ergebnisse der Analyse führten zu einer Anpassung des verwendeten Bezugsrahmens hinsichtlich der Interpretation des Aneignungsprozesses und der dadurch entstehenden Dynamik

Introducing Real Time Communication: Frames, Modes & Rules

The paper reports on the implementation of Lotus® Sametime® in a large financial services company. The paper uses the distinction of application and infrastructure view to elaborate on distinct modes of RTC use. Moreover, it provides a classification of managerial tasks and responsibilities and reflects on the balancing act of the managerial dictum and space for experimentation and organizational learning. The case highlights organizational design choices as well as managerial challenges. It provides rich insights into the processes of organizational embedding and rule setting, complemented by individual appropriation and self-organization on a group level. Processes of managerial and organizational alignment unfold against the backdrop of the dynamics of implementation

On the usage of theories in the field of Wirtschaftsinformatik : a quantitative literature analysis

The development of theories is a central goal of every scientific discipline. Hence, theory development is also of considerable importance to the field of Wirtschaftsinformatik (WI), which seeks to progress as a scientific discipline. WI is the discipline focussing on research and design of information systems conducted by the German-speaking community. WI has slightly different objectives, focusses on different methods and different desired results compared to the Anglo-American Information Systems (IS) research discipline. Although both disciplines deal with information systems as their main research object, Mertens et al. (2014) propose to consider both disciplines as halfsister disciplines (in German: Halbschwesterdisziplinen). Against the background of the growing importance of theory development in WI, a lot of WI research contributions use and reference existing theories and theoretical models for different purposes, e.g. to derive and test hypotheses or to justify design decisions in the context of information systems’ design and development. Often, these theories originate from related scientific disciplines like economics or psychology. However, as it is still not clear which theories are of particular importance to WI research, this report aims at presenting a detailed analysis of the current usage of theories in WI and addresses the following research questions: Which theories are used in WI research and where do they originate from? and How has the usage of theories developed over time? These questions were examined based on a systematic analysis of a broad amount of scientific literature. Thus, this report is supposed to make a contribution to the ongoing discussion on the theoretical foundations of WI. Our analysis shows that 1,160 WI articles from 2000 to 2011 do, in large part, reference the same theories as Anglo-American Information Systems (IS) research. These findings are discussed and implications are highlighted