Gossip at Work: Unsanctioned Evaluative Talk in Formal School Meetings

This article uses a form of linguistic ethnography to analyze videotaped recordings of gossip that took place during formal school meetings. By comparing this gossip data against existing models of gossip based on data collected in informal settings, we identify eleven new response classes, including four forms of indirectness that operate to cloak gossip under ambiguity, and seven forms of avoidance that change the trajectory of gossip. In doing so, this article makes three larger contributions. First, it opens a new front in research on organizational politics by providing an empirically grounded, conceptually rich vocabulary for analyzing gossip in formal contexts. Second, it contributes to knowledge about social interactions in organizations. By examining gossip talk embedded within a work context, this project highlights the nexus between structure, agency, and interaction. Third, it contributes to understandings of gossip in general. By examining gossip in a context previously unexamined, this project provides analytical leverage for theorizing conditions under which gossip is likely and when it will take various forms

Talk Me Home: Visibility in Shared Narrative

Cultural inclusion requires locations in which people can ‘discursively’ gather and reside. One method of creating a lesbian-specific location is through the reiterations and repetitions of narratives. Narrative structure is an effective heuristic in what could be called a naturalisation process. Using a well-known lesbian gossip column this paper demonstrates that a sense of cultural groupmemory is produced and shared through the narrative of gossip. The degree of assumed knowledge subsequently attained is textually inscribed in the trajectory of gossip over time. In this gossip column, celebrities, through their ongoing coming-out processes, are participants in the naturalisation process, informing and normalising a historical background for lesbian community. Inclusion operates through this narrativisation to produce a cultural memory that becomes an assumed aspect of social interactions. Visibility is the predominant experiential choice of the writer in all of the individual recount segments around which the narrative structures of gossip are built. In this way, the intimate details of a celebrity’s ‘visibility’ process become the basis of the ‘unfolding intimacies’ of this social group’s ‘main characters’ (Dunbar, 1995: 5). The ‘synchronic’ moment through reiteration in gossiped-about visibility creates a diachronic collective memory to support an inclusive culture. In the instances of a lesbian gossip column this is accomplished through the established and everyday paradigms of narrative structure which produces a shared and mutually understood experiential meaning

Rethinking gossip and scandal in healthcare organizations

Purpose – The purpose of this viewpoint paper is to argue that gossip is a neglected aspect of organizational communication and knowledge, and an under-used management resource. Design/methodology/approach – The paper challenges mainstream managerial assumptions that gossip is trivial or tainted talk which should be discouraged in the workplace. Instead, gossip is re-framed at an organizational level of analysis, which provides the opportunity for relational knowledge about systemic failure and poor practice in healthcare to surface. Findings – Rather than simply viewing gossip as an individual behaviour and interpersonal process, it is claimed that organizational gossip is also a valuable early warning indicator of risk and failure in healthcare systems. There is potentially significant value in re-framing gossip as an aspect of organizational communication and knowledge. If attended to (rather than neglected or silenced) gossip can provide fresh insights into professional practice, decision-making and relational leadership. Originality/value – This paper offers a provocative challenge to mainstream health organization and management thinking about gossip in the workplace. It offers new ways of thinking to promote patient safety, and prevent the scandals that have plagued healthcare organizations in recent years

Searching in Unstructured Overlays Using Local Knowledge and Gossip

This paper analyzes a class of dissemination algorithms for the discovery of distributed contents in Peer-to-Peer unstructured overlay networks. The algorithms are a mix of protocols employing local knowledge of peers' neighborhood and gossip. By tuning the gossip probability and the depth k of the k-neighborhood of which nodes have information, we obtain different dissemination protocols employed in literature over unstructured P2P overlays. The provided analysis and simulation results confirm that, when properly configured, these schemes represent a viable approach to build effective P2P resource discovery in large-scale, dynamic distributed systems.Comment: A revised version of the paper appears in Proc. of the 5th International Workshop on Complex Networks (CompleNet 2014) - Studies in Computational Intelligence Series, Springer-Verlag, Bologna (Italy), March 201

Everyday Secrecy:Boundaries of Confidential Gossip

Gossip is an everyday part of organizational life and has been increasingly researched. However, some gossip has a particular character, whereby it is to some degree secret. Drawing on studies of both gossip and secrecy, in this paper we explore this ‘confidential gossip’ via a participant observation case study. This was based on an internship with Quinza, a British media company, and had a covert element which is discussed and justified. Specifically, we show how the boundaries around confidential gossip are marked in organizational interactions. The paper contributes to existing knowledge about organizational gossip by showing the particular significance of secrecy which makes confidential gossip a more potent source of group inclusion and exclusion

Effects of Positions in Knowledge Networks on Trust

This paper empirically explores relations between network positions in knowledge networks and trust. In social network theory the closure argument and the gossip argument describe this relation. These two arguments do not distinguish between different dimensions of trust. In this paper we estimate effects of closure positions on two dimensions of trust (trust in abilities and trust in intentions). The closure argument emphasizes that dense network structures enforce individuals to be trustworthy. The gossip argument emphasizes that dense networks amplifies gossip. Since it was found that different network positions are optimal for different tasks, we propose that the content of a network is an intrinsic characteristic of a network that influences whether gossip is neutral or judgmental. To discern between different contents we consider two task-specific knowledge networks. Empirical data were collected on a network of 55 individuals in the setting of account management. These data strongly support the gossip argument for both dimensions of trust. However, the data only gave weak and ambiguous support for the closure argument

Gossip in the workplace and the implications for HR management : a study of gossip and its relationship to employee cynicism

Gossip is a common phenomenon in the workplace and yet relatively little is understood about its influence to employees. This study adopts social information theory and social cognitive theory to interpret the diverse literature on gossip, and to develop and test hypotheses concerning some of the antecedents of gossip, with an aim of developing knowledge of the relationship between gossip and employee behaviour in the workplace. The study analysed survey data in a two stage process, from 362 employees across a range of industries in Taiwan. The findings revealed that job-related gossip predicted employee cynicism and mediated the relationship between psychological contract violation and cynicism, and that non-job-related gossip showed a similar but weaker effect to employee cynicism. The contribution made by this paper is of value to both the academic subject domain and managers in Human Resources. Firstly, we have identified two constructs of gossip, job related and non-job related gossip not previously reported and a validated scale has been created. Secondly, we have confirmed that these different constructs of gossip impact differently on employee behaviour and therefore HR managers should be cautious about gossip in the workplace, as it can cause cynical behaviour amongst employees

GOSSIPKIT: A Unified Component Framework for Gossip

International audienceAlthough the principles of gossip protocols are relatively easy to grasp, their variety can make their design and evaluation highly time consuming. This problem is compounded by the lack of a unified programming framework for gossip, which means developers cannot easily reuse, compose, or adapt existing solutions to fit their needs, and have limited opportunities to share knowledge and ideas. In this paper, we consider how component frameworks, which have been widely applied to implement middleware solutions, can facilitate the development of gossip-based systems in a way that is both generic and simple. We show how such an approach can maximise code reuse, simplify the implementation of gossip protocols, and facilitate dynamic evolution and re-deployment