The Relationship Between Employee Perceptions of the Employment Game and Their Perceptions of Cooperative Knowledge Behavior in High Tech Firms

The relationship between knowledge sharing and organizational performance for high technology start-up companies is not well understood. Using game theory and the concept of competitive advantage through human resource management, I examine employee perceptions of the employment game relating to cooperative knowledge behavior and firm performance as an entry point into researching organizational knowledge utilization. I draw upon classical game theory to develop four measures of perceptions critical to game playing and apply these to organizational situations via a survey instrument. I propose that perceptions of the employment game held by organization members are determinants of cooperative knowledge sharing and subsequently firm performance. I analyze survey data gathered from high-tech workers using both regression and path analysis techniques. The results from this study offer new insights into methods for measuring both the connections between knowledge work and firm performance and the perceptions critical for fostering collaborative knowledge work in high tech firms. Results of the study show a significant relationship between the game theory construct of reciprocity, knowledge building behavior and firm performance. The mediation model was weakly supported but shows potential usefulness for further research in the field of strategic human resource management

ADOPTION OF WEB 2.0 TECHNOLOGIES AMONG KNOWLEDGE WORKERS: A THEORETICAL INTEGRATION OF KNOWLEDGE SHARING AND SEEKING FACTORS

Web 2.0 applications have attracted considerable attention among knowledge workers as a means via which they can connect to peers for knowledge sharing. Web 2.0 use has potential to facilitate knowledge transfer in a much more improved way compared to previous communication tools. Despite of its benefits, there is limited research on adoption behaviour of these technologies. We propose a model linking knowledge sharing and seeking factors to web 2.0 acceptance among knowledge workers. Proposed research model is based on the extended attitude-behaviour framework. The model shows that attitudes towards sharing and seeking, determined by their salient belief sets, could have an impact on web 2.0 use. This study will make important contribution to IS area as it attempts to investigate the influnce of drivers from two motivational domain i.e. knowledge sharing and seeking on technology acceptance based on an integrated theoretical framework

Libraries Sharing Technology for Sharing

Recent resource sharing technology developments in the western Canadian consortia, BC Electronic Library Network and COPPUL are discussed. Highlights include the shelf status project of BC ELN, combining the functionality of a union catalogue with live lookup of circulation status via Z39.50, a tagging feature for the locally developed A to Z list CJDB (CUFTS Journal Database), a locally developed federated search tool, dbwiz, the Open Journal Systems software of the Public Knowledge Project, and the COPPUL Animated Tutorials Sharing Project

Ubiquitous computing and knowledge management

MOBIlearn is a large European research project to develop a mobile learning system to facilitate formal, non formal and informal learning. The project has two primary objectives: • Develop a methodology for creating mobile learning scenarios and producing learning objects to implement them. • Develop the technology to deliver the learning objects to users via mobile computing devices. This paper will concentrate the MOBIlearn health care domain. One of this applications main objectives is managing and sharing of tacit knowledge. Using the system participants discuss case studies and alternative approaches to specific problems are evaluated and documented. This is then used and extended in future case studies. In a mobile learning environment, individual health workers can use the system to either advanced their skills, or in a ‘live’ incident, use it for reference and indeed call for backup.</p

Affective and Social Factors Influencing the Continuance Intention of Using Social Technology for the Case-based Learning.

The proliferation of social technology poses both a threat and an opportu- nity for the delivery of traditional case method learning in business schools. This paper extends the expectation confirmation model (ECM) to examine the possibility of delivering the case method learning via social technology. Our regression analysis shows that, in addition to affective factors, the social factor of information and knowledge sharing can help improve the accuracy of predicting a student’s continuance intention of using social technology in case method learning. The analysis result leads to theoretical and empirical findings for business schools to consider adopting social technology as the next-generation tool for case method teaching

Factors Affecting Personal Knowledge Management Effectiveness: A Case Study of Automotive Sales Officers in Daerah Khusus Ibukota Jakarta

Abstract. Shifting the economy toward a knowledge-based one that requires skilled workers encourages the implementation of personal knowledge management. The automotive industry is closely related to knowledge-based activities and its technological developments require skilled employees. This study aimed to identify factors that can increase the effectiveness of personal knowledge management among sales officers in automotive companies. A survey was distributed to 115 employees at automotive dealers that implemented knowledge management at the head office level but not at their branch offices or dealerships. The studied effectiveness factors included trust, extrinsic rewards, technology application, knowledge sharing, and learning behavior. The collected data passed validity tests, reliability tests, model tests, and hypothesis testing. Thus, data triangulation was conducted via semi-structured interviews. This study found that trust affects knowledge sharing. Moreover, it was found that extrinsic rewards do not affect knowledge sharing and that the application of technology affects learning behavior. Notably, both knowledge sharing and learning behavior were found to affect personal knowledge management effectiveness. Another impactful factor was leadership. Intrinsic rewards make sales officers feel happier and more rewarded for sharing knowledge than financial benefits. Leadership is an aspect that must be considered since good leaders can encourage and create a positive learning environment.Keywords: Extrinsic rewards, knowledge sharing, learning behavior, personal knowledge management, technology use, trustAbstrak. Pergeseran ekonomi menuju ekonomi berbasis pengetahuan yang membutuhkan pekerja terampil mendorong penerapan manajemen pengetahuan pribadi. Industri otomotif erat kaitannya dengan kegiatan berbasis pengetahuan dan perkembangan teknologinya membutuhkan tenaga kerja yang terampil. Penelitian ini bertujuan untuk mengidentifikasi faktor-faktor yang dapat meningkatkan efektivitas manajemen pengetahuan pribadi pada tenaga penjualan di perusahaan otomotif. Survei dilakukan kepada 115 karyawan di dealer otomotif yang menerapkan manajemen pengetahuan di tingkat kantor pusat tetapi tidak di kantor cabang atau diler. Faktor efektivitas yang diteliti meliputi kepercayaan, penghargaan ekstrinsik, penerapan teknologi, berbagi pengetahuan, dan perilaku belajar. Data yang terkumpul lolos uji validitas, uji reliabilitas, uji model, dan uji hipotesis. Dengan demikian, triangulasi data dilakukan melalui wawancara semi terstruktur. Studi ini menemukan bahwa kepercayaan mempengaruhi berbagi pengetahuan. Selain itu, ditemukan bahwa penghargaan ekstrinsik tidak mempengaruhi berbagi pengetahuan dan penerapan teknologi mempengaruhi perilaku belajar. Khususnya, baik berbagi pengetahuan dan perilaku belajar ditemukan mempengaruhi efektivitas manajemen pengetahuan pribadi. Faktor lain yang berpengaruh adalah kepemimpinan. Penghargaan intrinsik membuat tenaga penjualan merasa lebih bahagia dan lebih dihargai karena berbagi pengetahuan daripada keuntungan finansial. Kepemimpinan merupakan aspek yang harus diperhatikan karena pemimpin yang baik dapat mendorong dan menciptakan lingkungan belajar yang positif.Kata kunci: Penghargaan ekstrinsik, berbagi pengetahuan, perilaku belajar, manajemen pengetahuan pribadi, penggunaan teknologi, kepercayaa

Factors Affecting Personal Knowledge Management Effectiveness: A Case Study of Automotive Sales Officers in Daerah Khusus Ibukota Jakarta

Abstract. Shifting the economy toward a knowledge-based one that requires skilled workers encourages the implementation of personal knowledge management. The automotive industry is closely related to knowledge-based activities and its technological developments require skilled employees. This study aimed to identify factors that can increase the effectiveness of personal knowledge management among sales officers in automotive companies. A survey was distributed to 115 employees at automotive dealers that implemented knowledge management at the head office level but not at their branch offices or dealerships. The studied effectiveness factors included trust, extrinsic rewards, technology application, knowledge sharing, and learning behavior. The collected data passed validity tests, reliability tests, model tests, and hypothesis testing. Thus, data triangulation was conducted via semi-structured interviews. This study found that trust affects knowledge sharing. Moreover, it was found that extrinsic rewards do not affect knowledge sharing and that the application of technology affects learning behavior. Notably, both knowledge sharing and learning behavior were found to affect personal knowledge management effectiveness. Another impactful factor was leadership. Intrinsic rewards make sales officers feel happier and more rewarded for sharing knowledge than financial benefits. Leadership is an aspect that must be considered since good leaders can encourage and create a positive learning environment.Keywords: Extrinsic rewards, knowledge sharing, learning behavior, personal knowledge management, technology use, trustAbstrak. Pergeseran ekonomi menuju ekonomi berbasis pengetahuan yang membutuhkan pekerja terampil mendorong penerapan manajemen pengetahuan pribadi. Industri otomotif erat kaitannya dengan kegiatan berbasis pengetahuan dan perkembangan teknologinya membutuhkan tenaga kerja yang terampil. Penelitian ini bertujuan untuk mengidentifikasi faktor-faktor yang dapat meningkatkan efektivitas manajemen pengetahuan pribadi pada tenaga penjualan di perusahaan otomotif. Survei dilakukan kepada 115 karyawan di dealer otomotif yang menerapkan manajemen pengetahuan di tingkat kantor pusat tetapi tidak di kantor cabang atau diler. Faktor efektivitas yang diteliti meliputi kepercayaan, penghargaan ekstrinsik, penerapan teknologi, berbagi pengetahuan, dan perilaku belajar. Data yang terkumpul lolos uji validitas, uji reliabilitas, uji model, dan uji hipotesis. Dengan demikian, triangulasi data dilakukan melalui wawancara semi terstruktur. Studi ini menemukan bahwa kepercayaan mempengaruhi berbagi pengetahuan. Selain itu, ditemukan bahwa penghargaan ekstrinsik tidak mempengaruhi berbagi pengetahuan dan penerapan teknologi mempengaruhi perilaku belajar. Khususnya, baik berbagi pengetahuan dan perilaku belajar ditemukan mempengaruhi efektivitas manajemen pengetahuan pribadi. Faktor lain yang berpengaruh adalah kepemimpinan. Penghargaan intrinsik membuat tenaga penjualan merasa lebih bahagia dan lebih dihargai karena berbagi pengetahuan daripada keuntungan finansial. Kepemimpinan merupakan aspek yang harus diperhatikan karena pemimpin yang baik dapat mendorong dan menciptakan lingkungan belajar yang positif.Kata kunci: Penghargaan ekstrinsik, berbagi pengetahuan, perilaku belajar, manajemen pengetahuan pribadi, penggunaan teknologi, kepercayaa

A Tie between Educational Institution and Industry: A Case Study of Benefit from Work-Based Learning

Work-Based Learning (WBL) is the learning methodology that uses two workplaces: educational institutions and industries. WBL connects the knowledge and approaches in workplaces by reciprocal sharing of the theory from educational institutions and expertise in technical skills by industries. This research explores the experience of connecting the knowledge and approaches in workplaces between institutions and the industry via three pilot programs that apply WBL methods: The Networking Advanced Diploma, Bachelor of Facility Management with Honors and Bachelor of Computer Engineering Technology (Medical) with Honors. This study employed a multiple case study of qualitative approach. The data collections in the field study were conducted using in-depth, face-to-face interviews and semi-structured protocol with the three participants from polytechnics and five participants from the industry. The findings showed that WBL could connect the knowledge and approaches in workplaces by sharing the educational information, technical skill and technology between institution and industry. The findings also show that industrial attachment and win-win situations happen in WBL. Based on the results of this study, hopefully, there are more ways to connect knowledge and approaches between institutions and the industry to ensure the sustainability of WBL programs

Affective and Social Factors Influencing the Continuance Intention of Using Social Technology for the Case-based Learning

The proliferation of social technology poses both a threat and an opportunity for the delivery of traditional case method learning in business schools. This paper extends the expectation confirmation model (ECM) to examine the possibility of delivering the case method learning via social technology. A total of 90 students in a public university in Thailand were formed into teams, and spent two weeks in discussing a Harvard business case via the social technology Edmodo. After the experiment, an online survey is conducted with these participants to assess the influence of affective and social factors on their continuance intention. Our regression analysis shows that in addition to affective factors the social factor of information and knowledge sharing can help improve the accuracy of predicting a student’s continuance intention of using social technology in case method learning. The analysis result leads to theoretical and empirical findings for business schools to consider adopting social technology as the next-generation tool for case method teaching

Knowledge sharing and knowledge transfer experiences among management staff in an oil palm company in Malaysia

Knowledge management is considered a vital resource for organizations. This study was carried out to explore knowledge sharing and knowledge transfer experiences among management staff in an oil palm plantation company in Malaysia. This study also explored the impact of cultural factors on knowledge sharing and knowledge transfer practises. A review on literature shows many studies were conducted in knowledge sharing and knowledge transfer but less study was done in oil palm plantation in Malaysia. This study was done qualitatively via in-depth interviews and focus group discussion to explore and highlight the experience of the management staff in an oil palm plantation company in Malaysia. Purposive sampling technique were employed in the in-depth interviews and triangulated via focus group discussion. Data was analysed manually using thematic analysis. The result of the findings reveal that the awareness of knowledge sharing and knowledge transfer among the management staff in the oil palm company is high. The activities embraced by the management staff was categorised into formal activities and technology. Four cultural factors (leadership, trust, collaboration and organization structure) act as enablers for knowledge sharing and knowledge transfer initiatives