33,971 research outputs found

    Innovative public governance through cloud computing: Information privacy, business models and performance measurement challenges

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    Purpose: The purpose of this paper is to identify and analyze challenges and to discuss proposed solutions for innovative public governance through cloud computing. Innovative technologies, such as federation of services and cloud computing, can greatly contribute to the provision of e-government services, through scaleable and flexible systems. Furthermore, they can facilitate in reducing costs and overcoming public information segmentation. Nonetheless, when public agencies use these technologies, they encounter several associated organizational and technical changes, as well as significant challenges. Design/methodology/approach: We followed a multidisciplinary perspective (social, behavioral, business and technical) and conducted a conceptual analysis for analyzing the associated challenges. We conducted focus group interviews in two countries for evaluating the performance models that resulted from the conceptual analysis. Findings: This study identifies and analyzes several challenges that may emerge while adopting innovative technologies for public governance and e-government services. Furthermore, it presents suggested solutions deriving from the experience of designing a related platform for public governance, including issues of privacy requirements, proposed business models and key performance indicators for public services on cloud computing. Research limitations/implications: The challenges and solutions discussed are based on the experience gained by designing one platform. However, we rely on issues and challenges collected from four countries. Practical implications: The identification of challenges for innovative design of e-government services through a central portal in Europe and using service federation is expected to inform practitioners in different roles about significant changes across multiple levels that are implied and may accelerate the challenges' resolution. Originality/value: This is the first study that discusses from multiple perspectives and through empirical investigation the challenges to realize public governance through innovative technologies. The results emerge from an actual portal that will function at a European level. © Emerald Group Publishing Limited

    Review of the environmental and organisational implications of cloud computing: final report.

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    Cloud computing – where elastic computing resources are delivered over the Internet by external service providers – is generating significant interest within HE and FE. In the cloud computing business model, organisations or individuals contract with a cloud computing service provider on a pay-per-use basis to access data centres, application software or web services from any location. This provides an elasticity of provision which the customer can scale up or down to meet demand. This form of utility computing potentially opens up a new paradigm in the provision of IT to support administrative and educational functions within HE and FE. Further, the economies of scale and increasingly energy efficient data centre technologies which underpin cloud services means that cloud solutions may also have a positive impact on carbon footprints. In response to the growing interest in cloud computing within UK HE and FE, JISC commissioned the University of Strathclyde to undertake a Review of the Environmental and Organisational Implications of Cloud Computing in Higher and Further Education [19]

    Business Integration as a Service

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    This paper presents Business Integration as a Service (BIaS) which enables connections between services operating in the Cloud. BIaS integrates different services and business activities to achieve a streamline process. We illustrate this integration using two services; Return on Investment (ROI) Measurement as a Service (RMaaS) and Risk Analysis as a Service (RAaaS) in two case studies at the University of Southampton and Vodafone/Apple. The University of Southampton case study demonstrates the cost-savings and the risk analysis achieved, so two services can work as a single service. The Vodafone/Apple case study illustrates statistical analysis and 3D Visualisation of expected revenue and associated risk. These two cases confirm the benefits of BIaS adoption, including cost reduction and improvements in efficiency and risk analysis. Implementation of BIaS in other organisations is also discussed. Important data arising from the integration of RMaaS and RAaaS are useful for management of University of Southampton and potential and current investors for Vodafone/Apple

    The national cloud computing strategy

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    Executive summary On 5 October 2012 the Prime Minister announced that the Australian Government would develop a National Cloud Computing Strategy. This announcement recognised the synergies between the National Broadband Network (NBN) and cloud computing, but also the important role for government in providing the tools that small business, individuals and government agencies need to realise the promise of cloud computing. This strategy has been developed in a partnership between government, industry and consumer groups and outlines a vision for cloud computing in Australia: Australians will create and use world-class cloud services to boost innovation and productivity across the digital economy. When organisations adopt cloud services, they are generally more productive, innovate better and operate with greater agility. As a nation, Australia is well placed to take advantage of cloud computing for a range of reasons—including a stable socio-economic system, a strong rule of law, and a highly diverse and skilled Information and Communications Technology (ICT) sector. At the individual level there are many organisations across the economy that have implemented innovative cloud computing services that have transformed the way they operate. However, as a group, Australian small business and not-for-profit organisations lag behind their counterparts in Organisation for Economic Co-operation and Development (OECD) countries in the use of online technology. This places these organisations at a competitive disadvantage, which could be overcome through the use of cloud computing services. One reason for this has been insufficient access to the necessary infrastructure to support sophisticated cloud services—the relatively slow download or upload speeds in many parts of Australia have limited the adoption of cloud services. The NBN is changing this and is a key enabler of the digital economy more broadly. There are other reasons that cloud computing has not been adopted more generally in Australia, including a lack of awareness of how to make best use of cloud computing and a lack of confidence that some organisations and individuals have in adopting cloud computing services. This strategy has identified three core goals and a set of actions to achieve the government’s vision. However, as the cloud services market continues to evolve, users and providers of cloud services must remain responsive to change. Likewise, the government will continue to adapt its strategy in response to market and technological changes
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