an Exploration of the Internationalisation Process of Irish Indigenous Software SMEs

From meagre beginnings in the 1970s, the Irish software industry has emerged as one of the most interesting, exciting and successful Irish internationally traded service industries. Some thirty years later, the industry is still characterised by high levels of international trade activity, through niche market orientation and innovative and flexible management. Through an exploration of the internationalisation process in the context of Irish indigenous software firms, this thesis seeks to understand how this process of international expansion occurs, the barriers encountered throughout the process, future challenges for the industry and the use of strategic partnership activities as a facilitator in seeking international markets. Through a qualitative research approach, future challenges for the industry and the use of strategic partnership activities as a facilitator in seeking international markets. Through a qualitative research approach, semi-structured in-depth interviews were conducted with key industry informants and Irish indigenous software firms engaged in internationalisation activities. The research findings revealed that the internationalisation process of Irish indigenous software firms do not, as a rule, conform to traditional internationalisation thought. However, support was found for alternative internationalisation theory, as the majority of firms sought from inception to engage in internationalisation activities, through an international mindset, as a consequence of limited domestic market size and opportunity. Intangible elements such as firm and manager credibility, reputation and experiential knowledge played a significant role throughout the internationalisation process, serving to enable and influence international market entry. Strategic partnering appeared a significant facilitator of the internationalisation process of Irish indigenous software firms, in terms of overseas entry and as a mechanism to leverage and enhance firm reputation and credibility. Finally, the impediments to past, present and future international expansion activities appeared as consequences of the nature of the Irish indigenous software industry, in terms of finance, size and scale and emergent foreign competition from low cost economies

Models of internationalisation: The New Zealand experience

This paper examines the models of internationalisation adopted by thirty firms from New Zealand. Analysis of the international model is based on five key dimensions: firm sector and size; international market scope; market entry and servicing strategies; and speed of internationalisation. Drivers and constraints to internationalisation are also considered in the analysis. Evaluation of these dimensions over time finds evidence of both traditional ‘stages’ and emergent ‘born (again) global’ models of internationalisation, and reveals that over one third of these firms experience dramatic change to their international activities and resources initiated by divestment or change of ownership. We refer to the alternative internationalisation trajectory adopted by these firms as the ‘transformational’ model of internationalisation. The paper makes a contribution to the extant literature by providing synthesis of the New Zealand internationalisation and by building on our understanding of how patterns of internationalisation from a small open economy are changing in response to global environmental pressures

Cloud service localisation

The essence of cloud computing is the provision of software and hardware services to a range of users in dierent locations. The aim of cloud service localisation is to facilitate the internationalisation and localisation of cloud services by allowing their adaption to dierent locales. We address the lingual localisation by providing service-level language translation techniques to adopt services to dierent languages and regulatory localisation by providing standards-based mappings to achieve regulatory compliance with regionally varying laws, standards and regulations. The aim is to support and enforce the explicit modelling of aspects particularly relevant to localisation and runtime support consisting of tools and middleware services to automating the deployment based on models of locales, driven by the two localisation dimensions. We focus here on an ontology-based conceptual information model that integrates locale specication in a coherent way

Maximizing the benefits of international education collaborations : managing interaction processes

International collaborations are frequently mentioned in university strategies as a way of promoting internationalisation, often in relation to achieving greater connectivity among staff from different backgrounds. Much less explicit attention is paid to the underlying rationale for facilitating such connectivity, or the challenges academic staff may face in participating in such collaborations. In this article I argue that failure to pay adequate attention to such interaction issues can hinder the added value that international projects can offer and that much greater attention needs to be paid to the collaboration process itself in order to maximise benefits. I analyse the interaction experiences of staff who participated in a set of Sino-British collaborative e-learning projects and report and illustrate the key challenges they faced and the ways in which they responded. I conclude with a number of implications and recommendations for personnel involved in researching, planning and/or participating in international education collaborations

Experiences and opportunities in teaching ukrainian students at the faculty of mining and geoengineering in AGH University of Science and Technology

The paper presents the influence of various factors on the process of internationalisation of higher education in Poland, and particularly in AGH University of Science and Technology from the perspective of the Faculty of Mining and Geoengineering. It lays out educational opportunities for learners at mining and geology study courses, and the benefits stemming therefrom for international students, including students from Ukraine. Possibilities of academic exchange were discussed and that of international cooperation, in particular with Ukraine, in order to support the potential of science and higher education in both countries. Lastly, factors were indicated in favour of taking education with AGH

A Critical Review of Contemporary Practice and Educational Research in Internationalisation within the business education subject communities

This report critically reviews contemporary educational research and practice in the field of internationalisation within the business education subject communities in order to inform curriculum development and pedagogy geared towards the development of international perspectives and intercultural learning. Drawing on current pedagogical literatures as well as staff and student consultations, it identifies a number of key points which reflect good practice in business education curricula. Due to the broad disciplinary scope of the subject area in focus and the diversity of curricular activities across the UK, this critical review is selective rather than exhaustive and seeks to stimulate further discussion and research in the field. The report is structured as a reference text around key themes and issues emerging from the review, providing the reader who has a particular interest or issue in their practice with an outline of key texts which can be followed up as appropriate

Knowledge acquisition for the internationalization of the smaller firm: content and sources

Internationalization process research emphasizes accumulated experience and networks as sources of knowledge for internationalization. Our understanding, however, as to what this knowledge is in practice for smaller firms, the challenges they face in acquiring it, and how they address those challenges is limited. Integrating organizational learning concepts with our theoretical understanding of the small firm internationalization process, we develop a new framework for understanding knowledge acquisition processes, which are examined with a case study of 10 Scottish internationalizing firms. We find smaller firms may not have relevant experience or useful networks, and rely on sources rarely recognised before. Firms used recruitment, government advisors and consultants to acquire indirect experience. Recruitment is a source of market and technological knowledge and government advisors and consultants a source of internationalization knowledge. Accessing internal information is important for firms that have internationalized. Our integrated theoretical framework identifies knowledge content and sources that are critical for internationalization, but that may be absent

Information technology and electronics firms from Taiwan Province of China in the United Kingdom: Emerging trends and implications

This article examines the modal choices, key activities and motivations of non-dominant information technology and electronics firms from Taiwan Province of China in the United Kingdom, against the backdrop of recent trends in the global economy. Its main findings include the limited prospects of the sample firms' evolution into manufacturing activity in the United Kingdom and the increasing importance of inter-firm logistics collaboration. Among the key policy implications discussed in the article are: the need for appropriate measures to support the United Kingdom's positioning as a gateway to, and a preferred base for intelligence gathering on, other European markets; the need for "high-wage" advanced economies to capitalize upon their not-easily-replicable location-specific advantages (e.g. reputable research-anddevelopment clusters; substantial domestic market) in targeting foreign direct investment in the research and development, design and sales-related areas; and the importance of a more balanced investment attraction strategy that actively targets major global players (and their capacity to attract secondary inward investment) without compromising support for indigenous growth companies. Future research should pay greater attention to the intra-regional, rather than intra-country, context of firms' evolution in international markets

\u201cImprovisation is not allowed in a second language\u201d: A survey of Italian lecturers\u2019 concerns about teaching their subjects through English

English Medium Instruction (EMI) is increasingly being introduced across European universities in countries where English is not a commonly-used language, such as Italy and other central and southern European countries. However the competences and concerns of the lecturers involved are not always considered when such developments are introduced and support or training may not be offered. This paper reports on a survey on English-Medium Instruction (EMI) to which 115 lecturers in a public university in northern Italy responded. The survey was carried out by the university\u2019s Language Centre as part of the LEAP (Learning English for Academic Purposes) Project which was developed to support lecturers in EMI. The survey sought to identify what the lecturers perceived as their strengths and weakness in English, their concerns and also their evaluations of the experience of teaching through English if they had had any. The findings discussed in this paper shed light on the needs of lecturers that are involved in EMI, which relate to methodology as well as language issues. The implications of this for European Language Centres intending to support EMI at their universities are discussed in the conclusions