Analisis Pengaruh Quality, Image, Brand Equity, dan Value terhadap Loyalitas Seller sebagai Salah Satu Partner E-marketplace di Lazada Indonesia

Penelitian ini bertujuan untuk mengetahui pengaruh dari beberapa faktor yaitu quality, image, brand equity dan value terhadap loyalitas seller sebagai salah satu partner e-marketplace di Lazada Indonesia. Sampel diambil dengan menggunakan metode purposive sampling, dengan jumlah sampel sebanyak 82 responden. Teknik pengumpulan data menggunakan kuesioner dan literatur. Metode analisis yang digunakan adalah metode analisis regresi berganda untuk mengetahui pengaruh antara variabel-variabel bebas terhadap variabel terikat. Hasil penelitian ini menunjukkan bahwa; 1). Kualitas e-marketplace tidak berpengaruh positif dan siginifikan terhadap loyalitas seller 2). Citra Perusahaan penyedia e-marketplace berpengaruh positif dan signifikan terhadap loyalitas seller 3). Ekuitas brand Perusahaan e-marketplace berpengaruh positif dan signifikan terhadap loyalitas seller 4). Nilai yang dimiliki oleh Perusahaan e-marketplace berpengaruh positif dan signifikan terhadap loyalitas seller 5). Kualitas Pelayanan, citra Perusahaan, ekuitas brand dan nilai Perusahaan secara bersama-sama berpengaruh positif dan signifikan terhadap loyalitas seller sebagai salah satu partner e-marketplace di Lazada Indonesia. Loyalitas seller sebagai salah satu partner e-marketplace di Lazada Indonesia terbukti dipengaruhi oleh keempat variabel yang diteliti yaitu sebesar 74% dan sisanya 26% dipengaruhi oleh faktor atau variabel-variabel lainnya.Kata Kunci: Quality, Image, Brand Equity, Value, Loyalitas Seller2 This study aims to determine the effect of e-service quality, image, brand equity, and value to seller's loyalty as a partner in Lazada Indonesia e-marketplace. Samples were taken by using purposive sampling method, with the total number of sample is 82 respondents. The technique of collecting data is using questionnaires and literatures. The analytical method that used in this research is multiple regression analysis to determine the effect of independent variables on the dependent variable. The results of this study indicate that; 1). E-service quality does not affect significantly on seller's loyalty. 2). Image has a possitive and significant effect on seller's loyalty. 3). Brand Equity has a possitive and significant effect on seller's loyalty. 4). Value has a possitive and significant effect on seller's loyalty. 5). E-Service quality, value, brand equity, and value jointly has a positive and significant effect on seller's loyalty as a partner in Lazada Indonesia e-marketplace. The seller's loyalty shown to be affected by the independent variables in this study at 74% and 26% is influenced by other factors or variables.Keywords: Quality, Image, Brand Equity, Value, Seller's Loyalty DAFTAR PUSTAKA Arikunto, Suharsimi. 2006. Prosedur Penelitian Suatu Pendekatan Praktik. Jakarta: Rineka Cipta. 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Solution Approaches for the Management of the Water Resources in Irrigation Water Systems with Fuzzy Costs

[EN] Currently, the management of water networks is key to increase their sustainability. This fact implies that water managers have to develop tools that ease the decision-making process in order to improve the efficiency of irrigation networks, as well as their exploitation costs. The present research proposes a mathematical programming model to optimize the selection of the water sources and the volume over time in water networks, minimizing the operation costs as a function of the water demand and the reservoir capacity. The model, which is based on fuzzy methods, improves the evaluation performed by water managers when they have to decide about the acquisition of the water resources under uncertain costs. Different fuzzy solution approaches have been applied and assessed in terms of model complexity and computational efficiency, showing the solution accomplished for each one. A comparison between different methods was applied in a real water network, reaching a 20% total cost reduction for the best solution.Sanchis, R.; Díaz-Madroñero Boluda, FM.; López Jiménez, PA.; Pérez-Sánchez, M. (2019). Solution Approaches for the Management of the Water Resources in Irrigation Water Systems with Fuzzy Costs. Water. 11(12):1-22. https://doi.org/10.3390/w11122432S1221112Biswas, A. K. (2004). Integrated Water Resources Management: A Reassessment. Water International, 29(2), 248-256. doi:10.1080/02508060408691775Pahl-Wostl, C. (2006). Transitions towards adaptive management of water facing climate and global change. Water Resources Management, 21(1), 49-62. doi:10.1007/s11269-006-9040-4Wu, K., & Zhang, L. (2014). Progress in the Development of Environmental Risk Assessment as a Tool for the Decision-Making Process. Journal of Service Science and Management, 07(02), 131-143. doi:10.4236/jssm.2014.72011Hernández-Bedolla, J., Solera, A., Paredes-Arquiola, J., Pedro-Monzonís, M., Andreu, J., & Sánchez-Quispe, S. (2017). The Assessment of Sustainability Indexes and Climate Change Impacts on Integrated Water Resource Management. Water, 9(3), 213. doi:10.3390/w9030213Hunink, J., Simons, G., Suárez-Almiñana, S., Solera, A., Andreu, J., Giuliani, M., … Bastiaanssen, W. (2019). A Simplified Water Accounting Procedure to Assess Climate Change Impact on Water Resources for Agriculture across Different European River Basins. Water, 11(10), 1976. doi:10.3390/w11101976Pérez-Sánchez, M., Sánchez-Romero, F., Ramos, H., & López-Jiménez, P. (2016). Modeling Irrigation Networks for the Quantification of Potential Energy Recovering: A Case Study. Water, 8(6), 234. doi:10.3390/w8060234Corominas, J. (2010). Agua y energía en el riego, en la época de la sostenibilidad. Ingeniería del agua, 17(3). doi:10.4995/ia.2010.2977Romero, L., Pérez-Sánchez, M., & Amparo López-Jiménez, P. (2017). Improvement of sustainability indicators when traditional water management changes: a case study in Alicante (Spain). AIMS Environmental Science, 4(3), 502-522. doi:10.3934/environsci.2017.3.502Davies, E. G. R., & Simonovic, S. P. (2011). Global water resources modeling with an integrated model of the social–economic–environmental system. Advances in Water Resources, 34(6), 684-700. doi:10.1016/j.advwatres.2011.02.010ALCAMO, J., DÖLL, P., HENRICHS, T., KASPAR, F., LEHNER, B., RÖSCH, T., & SIEBERT, S. (2003). Development and testing of the WaterGAP 2 global model of water use and availability. Hydrological Sciences Journal, 48(3), 317-337. doi:10.1623/hysj.48.3.317.45290Sanchis, R., & Poler, R. (2019). Enterprise Resilience Assessment—A Quantitative Approach. Sustainability, 11(16), 4327. doi:10.3390/su11164327Rahaman, M. M., & Varis, O. (2005). Integrated water resources management: evolution, prospects and future challenges. Sustainability: Science, Practice and Policy, 1(1), 15-21. doi:10.1080/15487733.2005.11907961Markantonis, V., Reynaud, A., Karabulut, A., El Hajj, R., Altinbilek, D., Awad, I. M., … Bidoglio, G. (2019). Can the Implementation of the Water-Energy-Food Nexus Support Economic Growth in the Mediterranean Region? The Current Status and the Way Forward. Frontiers in Environmental Science, 7. doi:10.3389/fenvs.2019.00084Food and Agriculture Organization (FAO)www.fao.orgDirective 2000/60/EC of the European Parliament and of the Councilhttps://eur-lex.europa.eu/eli/dir/2000/60/ojNamany, S., Al-Ansari, T., & Govindan, R. (2019). Sustainable energy, water and food nexus systems: A focused review of decision-making tools for efficient resource management and governance. Journal of Cleaner Production, 225, 610-626. doi:10.1016/j.jclepro.2019.03.304Archibald, T. W., & Marshall, S. E. (2018). Review of Mathematical Programming Applications in Water Resource Management Under Uncertainty. Environmental Modeling & Assessment, 23(6), 753-777. doi:10.1007/s10666-018-9628-0Chen, S., Shao, D., Gu, W., Xu, B., Li, H., & Fang, L. (2017). An interval multistage water allocation model for crop different growth stages under inputs uncertainty. Agricultural Water Management, 186, 86-97. doi:10.1016/j.agwat.2017.03.001Xie, Y. L., Xia, D. H., Huang, G. H., Li, W., & Xu, Y. (2015). A multistage stochastic robust optimization model with fuzzy probability distribution for water supply management under uncertainty. Stochastic Environmental Research and Risk Assessment, 31(1), 125-143. doi:10.1007/s00477-015-1164-8Heumesser, C., Fuss, S., Szolgayová, J., Strauss, F., & Schmid, E. (2012). Investment in Irrigation Systems under Precipitation Uncertainty. Water Resources Management, 26(11), 3113-3137. doi:10.1007/s11269-012-0053-xPereira-Cardenal, S. J., Mo, B., Riegels, N. D., Arnbjerg-Nielsen, K., & Bauer-Gottwein, P. (2015). Optimization of Multipurpose Reservoir Systems Using Power Market Models. Journal of Water Resources Planning and Management, 141(8), 04014100. doi:10.1061/(asce)wr.1943-5452.0000500Kumari, S., & Mujumdar, P. P. (2017). Fuzzy Set–Based System Performance Evaluation of an Irrigation Reservoir System. Journal of Irrigation and Drainage Engineering, 143(5), 04017002. doi:10.1061/(asce)ir.1943-4774.0001155Jairaj, P. G., & Vedula, S. (2000). Water Resources Management, 14(6), 457-472. doi:10.1023/a:1011117918943Li, M., Guo, P., Singh, V. P., & Zhao, J. (2016). Irrigation Water Allocation Using an Inexact Two-Stage Quadratic Programming with Fuzzy Input under Climate Change. JAWRA Journal of the American Water Resources Association, 52(3), 667-684. doi:10.1111/1752-1688.12415Bozorg-Haddad, O., Malmir, M., Mohammad-Azari, S., & Loáiciga, H. A. (2016). Estimation of farmers’ willingness to pay for water in the agricultural sector. Agricultural Water Management, 177, 284-290. doi:10.1016/j.agwat.2016.08.011Raju, K. S., & Duckstein, L. (2003). Multiobjective fuzzy linear programming for sustainable irrigation planning: an Indian case study. Soft Computing - A Fusion of Foundations, Methodologies and Applications, 7(6), 412-418. doi:10.1007/s00500-002-0230-6Regulwar, D. G., & Gurav, J. B. (2012). Sustainable Irrigation Planning with Imprecise Parameters under Fuzzy Environment. Water Resources Management, 26(13), 3871-3892. doi:10.1007/s11269-012-0109-yMula, J., Poler, R., & Garcia-Sabater, J. P. (2008). Capacity and material requirement planning modelling by comparing deterministic and fuzzy models. International Journal of Production Research, 46(20), 5589-5606. doi:10.1080/00207540701413912Díaz-Madroñero, M., Mula, J., Jiménez, M., & Peidro, D. (2016). A rolling horizon approach for material requirement planning under fuzzy lead times. 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Journal of Engineering Science and Technology Review, 10(6), 154-162. doi:10.25103/jestr.106.19Herrera, F., & Verdegay, J. L. (1995). Three models of fuzzy integer linear programming. European Journal of Operational Research, 83(3), 581-593. doi:10.1016/0377-2217(93)e0338-xHerrera, F., & Verdegay, J. L. (1996). Fuzzy boolean programming problems with fuzzy costs: A general study. Fuzzy Sets and Systems, 81(1), 57-76. doi:10.1016/0165-0114(94)00324-6Alavidoost, M. H., Babazadeh, H., & Sayyari, S. T. (2016). An interactive fuzzy programming approach for bi-objective straight and U-shaped assembly line balancing problem. Applied Soft Computing, 40, 221-235. doi:10.1016/j.asoc.2015.11.025Torabi, S. A., & Hassini, E. (2008). An interactive possibilistic programming approach for multiple objective supply chain master planning. Fuzzy Sets and Systems, 159(2), 193-214. doi:10.1016/j.fss.2007.08.010Yager, R. R. (1981). A procedure for ordering fuzzy subsets of the unit interval. 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Analyzing cultural expatriates' attitudes toward “Englishnization” using dynamic topic modeling

[EN] Several Japanese multinational corporations (MNCs) have recently adopted an English-only policy known as “Englishnization”. This study examines the impact of this policy using computer-assisted text analysis to investigate changes in cultural expatriates’ perceptions of Japanese work practices and values over time. Cultural expatriates are a significant but underexplored outcome of globalization. Despite the recent proliferation of studies on the internationalization of Japanese MNCs, few studies have focused on cultural expatriates' perceptions of corporate language policy in social media texts. This study analyzes a corpus of 208 posts from Rakuten, a Japanese MNC, on Glassdoor from 2009 to 2020. The findings suggest that these posts can be divided into three content groups: the threat of a foreign corporate culture, embracing the Rakuten way, and perceptions of leadership and marginalized status. Further, the posts reveal how Rakuten’s corporate language policy, as an instrument of internal internationalization, impacts external internationalization. The dynamics of “Englishnization’’ reveal a pressing issue facing Rakuten: namely, how to balance multinational cohesion with monolingualism and multiculturalism. This paper aims to demonstrate that dynamic topic modeling could enhance our understanding of the manner in which cultural expatriates and the English-only policy affect the internationalization of Japanese MNCs. It contributes to the literature by examining cultural expatriates’ perceptions of Japanese work practices and values from a diachronic perspective.Zhang, Z. (2021). Analyzing cultural expatriates' attitudes toward “Englishnization” using dynamic topic modeling. Journal of Computer-Assisted Linguistic Research. 5(1):1-26. https://doi.org/10.4995/jclr.2021.15909OJS12651Alalwan, Ali Abdallah. 2018. 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"Content Analysis of Newspaper Coverage of Wolf Recolonization in France using Structural Topic Modeling." Biological Conservation 220: 254-261. https://doi.org/10.1016/j.biocon.2018.01.029Chung, Neo Christopher, BłaŻej Miasojedow, Michał Startek, and Anna Gambin. 2019. "Jaccard/Tanimoto Similarity Test and Estimation Methods for Biological Presence-Absence Data." BMC Bioinformatics 20(15): 1-11. https://doi.org/10.1186/s12859-019-3118-5Cogo, Alessia and Yanaprasart, Patchareerat. 2018. "English is the language of business": An exploration of language ideologies in two European corporate contexts." In English in Business and Commerce: Interactions and Policies; English in Europe, Volume 5, edited by Tamah Sherman and Jiri Nekvapil, 96-116. Berlin, Boston: De Gruyter Mouton. https://doi.org/10.1515/9781501506833-005Conrad, Harald, and Hendrik Meyer-Ohle. 2019. Overcoming the Ethnocentric Firm? - Foreign Fresh University Graduate Employment in Japan as a New International Human Resource Development Method. The International Journal of Human Resource Management 30(17): 2525-2543. https://doi.org/10.1080/09585192.2017.1330275Elangovan, Vinodh Krishnan, and Jacob Eisenstein. 2015. "You're Mr. Lebowski, I'm the Dude": Inducing Address Term Formality in Signed Social Networks. In Proceedings of the 2015 Conference of the North American Chapter of the Association for Computational Linguistics - Human Language Technologies. 1616-1626. https://doi.org/10.3115/v1/N15-1185Froese, Fabian J., and Yasuyuki Kishi. 2013. "Organizational Attractiveness of Foreign Firms in Asia: Soft Power Matters." Asian Business & Management 12(3): 281-297. https://doi.org/10.1057/abm.2013.3Gaibrois, Claudine. 2015. "Power at Work: the Discursive Construction of Power Relations in Multilingual Organizations." Thesis. Bamberg: Difo-Druck.Giddens, Anthony. 1991. 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Applicability of the National Comprehensive Cancer Network/Multinational Association of Supportive Care in Cancer Guidelines for Prevention and Management of Chemotherapy-Induced Nausea and Vomiting in Southeast Asia: A Consensus Statement.

A meeting of regional experts was convened in Manila, Philippines, to develop a resource-stratified chemotherapy-induced nausea and vomiting (CINV) management guideline. In patients treated with highly emetogenic chemotherapy in general clinical settings, triple therapy with a serotonin (5-hydroxytryptamine-3 [5-HT3]) antagonist (preferably palonosetron), dexamethasone, and aprepitant is recommended for acute CINV prevention. In resource-restricted settings, triple therapy is still recommended, although a 5-HT3 antagonist other than palonosetron may be used. In both general and resource-restricted settings, dual therapy with dexamethasone (days 2 to 4) and aprepitant (days 2 to 3) is recommended to prevent delayed CINV. In patients treated with moderately emetogenic chemotherapy, dual therapy with a 5-HT3 antagonist, preferably palonosetron, and dexamethasone is recommended for acute CINV prevention in general settings; any 5-HT3 antagonist can be combined with dexamethasone in resource-restricted environments. In general settings, for the prevention of delayed CINV associated with moderately emetogenic chemotherapy, corticosteroid monotherapy on days 2 and 3 is recommended. If aprepitant is used on day 1, it should be continued on days 2 and 3. Prevention of delayed CINV with corticosteroids is preferred in resource-restricted settings. The expert panel also developed CINV management guidelines for anthracycline plus cyclophosphamide combination schedules, multiday cisplatin, and chemotherapy with low or minimal emetogenic potential, and its recommendations are detailed in this review. Overall, these regional guidelines provide definitive guidance for CINV management in general and resource-restricted settings. These consensus recommendations are anticipated to contribute to collaborative efforts to improve CINV management in Southeast Asia

A biodiversity jigsaw: A review of current New Zealand legislation and initiatives

Purpose: The purpose of this paper is to review the current legislation and initiatives surrounding biodiversity management, protection and sustainable use related to the New Zealand local government sector. Design/methodology/approach: This paper takes the form of an archival review of the academic databases, legislation and biodiversity related websites to ascertain the current legislation and initiatives in place in New Zealand surrounding biodiversity. Findings: The paper found biodiversity to be managed through a combination of legislation, national policies, strategies, trusts and contestable funds. The majority of biodiversity protection on private land is the responsibility of the 78 local authorities that comprise the local government sector through their administration of the Resource Management Act 1991. Despite the legislative requirement to protect and manage biodiversity the paper confirmed that no statutory framework currently exists to guide biodiversity reporting. Research limitations/implications: This study is limited to New Zealand biodiversity related legislation and initiatives. As such it may not necessarily be applicable to any other jurisdictions. Practical implications:This review illustrates the difficulty that exists in navigating the disjointed legislation and other initiatives relating to biodiversity. This currently hinders the development of framework for reporting on biodiversity by local government. However the development of such a framework is crucial to the conservation and sustainable use of New Zealand’s unique biodiversity for the benefit of current and future generations. Originality/value: This paper adds to the limited literature in the field of biodiversity reporting and extends it to the local government sector in New Zealand

Information Systems Skills Differences between High-Wage and Low-Wage Regions: Implications for Global Sourcing

Developing Information Systems (IS) skills for a company’s workforce has always been challenging, but global sourcing growth has caused the determination of needed IS skills to be more complex. The increased use of outsourcing to an IS service provider and from high-wage regions to low-wage regions has affected what IS skills are required globally and how to distribute the workforce to meet these needs. To understand what skills are needed in locations that seek and those that provide outsourcing, we surveyed IS service provider managers in global locations. Results from 126 reporting units provide empirical evidence that provider units in low-wage regions value technical skills more than those in high-wage regions. Despite the emphasis on commodity skills in low-wage areas, high- and low-wage providers value project management skills. Low-wage regions note global and virtual teamwork more than high-wage regions do. The mix of skills and the variation by region have implications for domestic and offshore sourcing. Service providers can vary their staffing models in global regions which has consequences for recruiting, corporate training, and curriculum

Control, Process Facilitation, and Requirements Change in Offshore Requirements Analysis: The Provider Perspective

Process, technology, and project factors have been increasingly driving organizations to offshore early software development phases, such as requirements analysis. This emerging trend necessitates greater control and process facilitation between client and vendor sites. The effectiveness of control and facilitation has, however, not been examined within the context of requirements analysis and change. In this study, we examine the role of control and facilitation in managing changing requirements and on success of requirements gathering in the Indian offshore software development environment. Firms found that control by client-site coordinators had a positive impact on requirements analysis success while vender site-coordinators did not have similar influence. Process facilitation by client site-coordinators affected requirements phase success indirectly through control. The study concludes with recommendations for research and practice

A financial analysis of born-global firms: evidence from Spain

From the beginning of the 1970s to the present day, significant changes have taken place in the competitive and organizational behavior of small and medium-sized companies (SMEs). Recently, some of these factors have applied more intensively, and this has given rise to growth in the number of new companies that undertake overseas operations almost immediately (known as born globals). The phenomenon of early internationalization is relatively recent, so there are still many aspects that need to be studied. The objective of this study is to contribute to the scarce empirical literature existing in Spain on this topic, by providing evidence on the possible differences in character of the born-global firms compared with the rest of exporting companies. To this end, the focus of the study is on the analysis of variables such as the size and sector of activity of these companies, and their principal economic and financial magnitudes. A sample of 1,324 Spanish SMEs that were exporting in 2007 was surveyed; of this total approximately 12% identified themselves as having adopted early internationalization. The results obtained indicate that the born-global firms are, on average, smaller; they are classified mostly to the services sector; and they are much more leveraged than the rest of Spanish SMEs that export

New Zealand Building Project Cost and Its Influential Factors: A Structural Equation Modelling Approach

Construction industry significantly contributes to New Zealand's economic development. However, the delivery of construction projects is usually plagued by cost overruns, which turn potentially successful projects into money-losing ventures, resulting in various other unexpected negative impacts. The objectives of the study were to identify, classify, and assess the impacts of the factors affecting project cost in New Zealand. The proposed research model was examined with structural equation modelling. Recognising the lack of a systematic approach for assessing the influencing factors associated with project cost, this study identified 30 influencing factors from various sources and quantified their relative impacts. The research data were gathered through a questionnaire survey circulated across New Zealand construction industry. A total of 283 responses were received, with a 37% response rate. A model was developed for testing the relationship between project cost and the influential factors. The proposed research model was examined with structural equation modelling (SEM). According to the results of the analysis, market and industry conditions factor has the most significant effect on project cost, while regulatory regime is the second-most significant influencing factor, followed by key stakeholders' perspectives. The findings can improve project cost performance through the identification and evaluation of the cost-influencing factors. The results of such analysis enable industry professionals to better understand cost-related risks in the complex environment