Dialogue Act Recognition via CRF-Attentive Structured Network

Dialogue Act Recognition (DAR) is a challenging problem in dialogue interpretation, which aims to attach semantic labels to utterances and characterize the speaker's intention. Currently, many existing approaches formulate the DAR problem ranging from multi-classification to structured prediction, which suffer from handcrafted feature extensions and attentive contextual structural dependencies. In this paper, we consider the problem of DAR from the viewpoint of extending richer Conditional Random Field (CRF) structural dependencies without abandoning end-to-end training. We incorporate hierarchical semantic inference with memory mechanism on the utterance modeling. We then extend structured attention network to the linear-chain conditional random field layer which takes into account both contextual utterances and corresponding dialogue acts. The extensive experiments on two major benchmark datasets Switchboard Dialogue Act (SWDA) and Meeting Recorder Dialogue Act (MRDA) datasets show that our method achieves better performance than other state-of-the-art solutions to the problem. It is a remarkable fact that our method is nearly close to the human annotator's performance on SWDA within 2% gap.Comment: 10 pages, 4figure

Recognition of Dialogue Acts in Multiparty Meetings using a Switching DBN

This paper is concerned with the automatic recognition of dialogue acts (DAs) in multiparty conversational speech. We present a joint generative model for DA recognition in which segmentation and classification of DAs are carried out in parallel. Our approach to DA recognition is based on a switching dynamic Bayesian network (DBN) architecture. This generative approach models a set of features, related to lexical content and prosody, and incorporates a weighted interpolated factored language model. The switching DBN coordinates the recognition process by integrating the component models. The factored language model, which is estimated from multiple conversational data corpora, is used in conjunction with additional task-specific language models. In conjunction with this joint generative model, we have also investigated the use of a discriminative approach, based on conditional random fields, to perform a reclassification of the segmented DAs. We have carried out experiments on the AMI corpus of multimodal meeting recordings, using both manually transcribed speech, and the output of an automatic speech recognizer, and using different configurations of the generative model. Our results indicate that the system performs well both on reference and fully automatic transcriptions. A further significant improvement in recognition accuracy is obtained by the application of the discriminative reranking approach based on conditional random fields

Dialogue Act Recognition Approaches

This paper deals with automatic dialogue act (DA) recognition. Dialogue acts are sentence-level units that represent states of a dialogue, such as questions, statements, hesitations, etc. The knowledge of dialogue act realizations in a discourse or dialogue is part of the speech understanding and dialogue analysis process. It is of great importance for many applications: dialogue systems, speech recognition, automatic machine translation, etc. The main goal of this paper is to study the existing works about DA recognition and to discuss their respective advantages and drawbacks. A major concern in the DA recognition domain is that, although a few DA annotation schemes seem now to emerge as standards, most of the time, these DA tag-sets have to be adapted to the specificities of a given application, which prevents the deployment of standardized DA databases and evaluation procedures. The focus of this review is put on the various kinds of information that can be used to recognize DAs, such as prosody, lexical, etc., and on the types of models proposed so far to capture this information. Combining these information sources tends to appear nowadays as a prerequisite to recognize DAs