THE "POWER" OF TEXT PRODUCTION ACTIVITY IN COLLABORATIVE MODELING : NINE RECOMMENDATIONS TO MAKE A COMPUTER SUPPORTED SITUATION WORK

Language is not a direct translation of a speaker’s or writer’s knowledge or intentions. Various complex processes and strategies are involved in serving the needs of the audience: planning the message, describing some features of a model and not others, organizing an argument, adapting to the knowledge of the reader, meeting linguistic constraints, etc. As a consequence, when communicating about a model, or about knowledge, there is a complex interaction between knowledge and language. In this contribution, we address the question of the role of language in modeling, in the specific case of collaboration over a distance, via electronic exchange of written textual information. What are the problems/dimensions a language user has to deal with when communicating a (mental) model? What is the relationship between the nature of the knowledge to be communicated and linguistic production? What is the relationship between representations and produced text? In what sense can interactive learning systems serve as mediators or as obstacles to these processes

Agents for educational games and simulations

This book consists mainly of revised papers that were presented at the Agents for Educational Games and Simulation (AEGS) workshop held on May 2, 2011, as part of the Autonomous Agents and MultiAgent Systems (AAMAS) conference in Taipei, Taiwan. The 12 full papers presented were carefully reviewed and selected from various submissions. The papers are organized topical sections on middleware applications, dialogues and learning, adaption and convergence, and agent applications

Supervision distante pour l'apprentissage de structures discursives dans les conversations multi-locuteurs

L'objectif principal de cette thèse est d'améliorer l'inférence automatique pour la modélisation et la compréhension des communications humaines. En particulier, le but est de faciliter considérablement l'analyse du discours afin d'implémenter, au niveau industriel, des outils d'aide à l'exploration des conversations. Il s'agit notamment de la production de résumés automatiques, de recommandations, de la détection des actes de dialogue, de l'identification des décisions, de la planification et des relations sémantiques entre les actes de dialogue afin de comprendre les dialogues. Dans les conversations à plusieurs locuteurs, il est important de comprendre non seulement le sens de l'énoncé d'un locuteur et à qui il s'adresse, mais aussi les relations sémantiques qui le lient aux autres énoncés de la conversation et qui donnent lieu à différents fils de discussion. Une réponse doit être reconnue comme une réponse à une question particulière ; un argument, comme un argument pour ou contre une proposition en cours de discussion ; un désaccord, comme l'expression d'un point de vue contrasté par rapport à une autre idée déjà exprimée. Malheureusement, les données de discours annotées à la main et de qualités sont coûteuses et prennent du temps, et nous sommes loin d'en avoir assez pour entraîner des modèles d'apprentissage automatique traditionnels, et encore moins des modèles d'apprentissage profond. Il est donc nécessaire de trouver un moyen plus efficace d'annoter en structures discursives de grands corpus de conversations multi-locuteurs, tels que les transcriptions de réunions ou les chats. Un autre problème est qu'aucune quantité de données ne sera suffisante pour permettre aux modèles d'apprentissage automatique d'apprendre les caractéristiques sémantiques des relations discursives sans l'aide d'un expert ; les données sont tout simplement trop rares. Les relations de longue distance, dans lesquelles un énoncé est sémantiquement connecté non pas à l'énoncé qui le précède immédiatement, mais à un autre énoncé plus antérieur/tôt dans la conversation, sont particulièrement difficiles et rares, bien que souvent centrales pour la compréhension. Notre objectif dans cette thèse a donc été non seulement de concevoir un modèle qui prédit la structure du discours pour une conversation multipartite sans nécessiter de grandes quantités de données annotées manuellement, mais aussi de développer une approche qui soit transparente et explicable afin qu'elle puisse être modifiée et améliorée par des experts.The main objective of this thesis is to improve the automatic capture of semantic information with the goal of modeling and understanding human communication. We have advanced the state of the art in discourse parsing, in particular in the retrieval of discourse structure from chat, in order to implement, at the industrial level, tools to help explore conversations. These include the production of automatic summaries, recommendations, dialogue acts detection, identification of decisions, planning and semantic relations between dialogue acts in order to understand dialogues. In multi-party conversations it is important to not only understand the meaning of a participant's utterance and to whom it is addressed, but also the semantic relations that tie it to other utterances in the conversation and give rise to different conversation threads. An answer must be recognized as an answer to a particular question; an argument, as an argument for or against a proposal under discussion; a disagreement, as the expression of a point of view contrasted with another idea already expressed. Unfortunately, capturing such information using traditional supervised machine learning methods from quality hand-annotated discourse data is costly and time-consuming, and we do not have nearly enough data to train these machine learning models, much less deep learning models. Another problem is that arguably, no amount of data will be sufficient for machine learning models to learn the semantic characteristics of discourse relations without some expert guidance; the data are simply too sparse. Long distance relations, in which an utterance is semantically connected not to the immediately preceding utterance, but to another utterance from further back in the conversation, are particularly difficult and rare, though often central to comprehension. It is therefore necessary to find a more efficient way to retrieve discourse structures from large corpora of multi-party conversations, such as meeting transcripts or chats. This is one goal this thesis achieves. In addition, we not only wanted to design a model that predicts discourse structure for multi-party conversation without requiring large amounts of hand-annotated data, but also to develop an approach that is transparent and explainable so that it can be modified and improved by experts. The method detailed in this thesis achieves this goal as well

Dialogue Act Modeling for Automatic Tagging and Recognition of Conversational Speech

We describe a statistical approach for modeling dialogue acts in conversational speech, i.e., speech-act-like units such as Statement, Question, Backchannel, Agreement, Disagreement, and Apology. Our model detects and predicts dialogue acts based on lexical, collocational, and prosodic cues, as well as on the discourse coherence of the dialogue act sequence. The dialogue model is based on treating the discourse structure of a conversation as a hidden Markov model and the individual dialogue acts as observations emanating from the model states. Constraints on the likely sequence of dialogue acts are modeled via a dialogue act n-gram. The statistical dialogue grammar is combined with word n-grams, decision trees, and neural networks modeling the idiosyncratic lexical and prosodic manifestations of each dialogue act. We develop a probabilistic integration of speech recognition with dialogue modeling, to improve both speech recognition and dialogue act classification accuracy. Models are trained and evaluated using a large hand-labeled database of 1,155 conversations from the Switchboard corpus of spontaneous human-to-human telephone speech. We achieved good dialogue act labeling accuracy (65% based on errorful, automatically recognized words and prosody, and 71% based on word transcripts, compared to a chance baseline accuracy of 35% and human accuracy of 84%) and a small reduction in word recognition error.Comment: 35 pages, 5 figures. Changes in copy editing (note title spelling changed