Moving enterprise resource planning (ERP) systems to the cloud: the challenge of infrastructural embeddedness

Cloud enterprise resource planning (ERP) solutions allow organizations to support and coordinate key business processes by leveraging virtualization. Nevertheless, moving ERPs to the cloud is not straightforward, and organizational cloud ERP initiatives raise multiple concerns. We conducted an in-depth systematic review of relevant research literature and identified six key concerns related to cloud ERP implementation: a) the introduction of new ERP work arrangements, launch b) the migration of legacy data, c) the assurance of compliance with extant rules and regulations for security, d) the continuous alignment between ERP functionality and business processes, e) the ongoing integration between ERPs and the rest of the organization’s application portfolio, and f) the establishment of adequate reliability levels. The identified concerns are associated with both transition management and operations supported by cloud ERPs. All the identified concerns are also related to the need to achieve infrastructural embeddedness. This need sets ERPs apart from other types of cloud-based applications, such as office automation solutions that do not have as many dependencies and exchanges with other systems and repositories within an organization’s information infrastructure. We argue that the challenge of embeddedness has different implications for organizations of different sizes, and we call for further empirical research.publishedVersio

Moving enterprise resource planning (ERP) systems to the cloud: the challenge of infrastructural embeddedness

Cloud enterprise resource planning (ERP) solutions allow organizations to support and coordinate key business processes by leveraging virtualization. Nevertheless, moving ERPs to the cloud is not straightforward, and organizational cloud ERP initiatives raise multiple concerns. We conducted an in-depth systematic review of relevant research literature and identified six key concerns related to cloud ERP implementation: a) the introduction of new ERP work arrangements, b) the migration of legacy data, c) the assurance of compliance with extant rules and regulations for security, d) the continuous alignment between ERP functionality and business processes, e) the ongoing integration between ERPs and the rest of the organization’s application portfolio, and f) the establishment of adequate reliability levels. The identified concerns are associated with both transition management and operations supported by cloud ERPs. All the identified concerns are also related to the need to achieve infrastructural embeddedness. This need sets ERPs apart from other types of cloud-based applications, such as office automation solutions that do not have as many dependencies and exchanges with other systems and repositories within an organization’s information infrastructure. We argue that the challenge of embeddedness has different implications for organizations of different sizes, and we call for further empirical research

Moving enterprise resource planning (ERP) systems to the cloud: the challenge of infrastructural embeddedness

Cloud enterprise resource planning (ERP) solutions allow organizations to support and coordinate key business processes by leveraging virtualization. Nevertheless, moving ERPs to the cloud is not straightforward, and organizational cloud ERP initiatives raise multiple concerns. We conducted an in-depth systematic review of relevant research literature and identified six key concerns related to cloud ERP implementation: a) the introduction of new ERP work arrangements, launch b) the migration of legacy data, c) the assurance of compliance with extant rules and regulations for security, d) the continuous alignment between ERP functionality and business processes, e) the ongoing integration between ERPs and the rest of the organization’s application portfolio, and f) the establishment of adequate reliability levels. The identified concerns are associated with both transition management and operations supported by cloud ERPs. All the identified concerns are also related to the need to achieve infrastructural embeddedness. This need sets ERPs apart from other types of cloud-based applications, such as office automation solutions that do not have as many dependencies and exchanges with other systems and repositories within an organization’s information infrastructure. We argue that the challenge of embeddedness has different implications for organizations of different sizes, and we call for further empirical research

Determinants of SaaS ERP Systems Adoption

ERP systems are now offered on the cloud under Software as a Service (SaaS) model. For small and medium sized enterprises (SMEs), this is considered the best opportunity to take advantage of the capabilities of an Enterprise Resource Planning (ERP) system without the investment and management costs associated with the on-premise model. This study investigates the factors influencing the adoption of SaaS ERP system by SMEs. Using a cross-sectional field study conducted across four major case study organizations and software vendors, this study identifies the determinants for the adoption decision and analyses benefits and challenges. According to study, low total cost of ownership, low initial investment costs, potential willingness of the vendor to participate in co-creation of value for customers, continuous improvement of the product offerings and generic benefits of implementing an integrated ERP system are determinants of SaaS ERP adoption decisions by SMEs. Competitive pressures faced by the enterprise, external factors, concerns on the security and integrity of data have no influence on adoption decision, according to this study. Instead, SaaS ERP vendor’s long term reputation, promised shorter deployment time, total cost of ownership, willingness to listen and continuously improve the product, vendor’s ability and willingness to support customers throughout the product life cycle are the factors that would attract SMEs towards SaaS ERP systems

Environmental, social and governance disclosures in Europe

Purpose – The purpose of this paper is to shed light on the European Union’s (EU) latest regulatory principles for environmental, social and governance (ESG) disclosures. It explains how some of the EU’s member states are ratifying the EU Commission’s directives on ESG reporting by introducing intelligent, substantive and reflexive regulations. Design/methodology/approach – Following a review of EU publications and relevant theoretical underpinnings, this paper reports on the EU member states’ national policies for ESG reporting and disclosures. Findings – The EU has recently revised a number of tools and instruments for the reporting of financial and non-financial information, including the EU’s modernisation directive, the EU’s directive on the disclosure of non-financial and diversity information, the EU Energy Efficiency Directive, the European pollutant release and transfer register, the EU emission trading scheme, the integrated pollution prevention and control directive, among others. Practical implications – Although all member states are transposing these new EU directives, to date, there are no specific requirements in relation to the type of non-financial indicators that can be included in annual reports. Moreover, there is a need for further empirical evidence that analyse how these regulations may (or may not) affect government entities and big corporations. Social implications – Several EU countries are integrating reporting frameworks that require the engagement of relevant stakeholders (including shareholders) to foster a constructive environment that may lead to continuous improvements in ESG disclosures. Originality/value – EU countries are opting for a mix of voluntary and mandatory measures that improve ESG disclosures in their respective jurisdictions. This contribution indicates that there is scope for national governments to give further guidance to civil society and corporate business to comply with the latest EU developments in ESG reporting. When European entities respond to regulatory pressures, they are also addressing ESG and economic deficits for the benefit of all stakeholders.peer-reviewe

Determinants of Competitiveness of the Indian Auto Industry

This paper analyses the determinants of competitiveness of auto industry in India, based on a field survey and a quantitative analysis of secondary data. It highlights that all segments of Indian auto sector are growing at a fairly high rates and their productivity as well as export intensity is on the rise. Domestic sales are rising, but they have declined in certain sub-segments of vehicles. However, the R&D expenditure has been scarce. Effective rate of protection of automobile assembly is far higher than that of auto-components manufacturing. Unorganised sector, which is quite significant in auto-component manufacturing, has grown more rapidly in the urban areas than in the rural areas. The econometric analysis suggests various measures that could be taken by the government, particularly, the credit facilitation for SMEs. A field survey comprising auto manufacturers in India underlines various constraints faced by the sector, such as the shortage of skilled manpower along with poor infrastructure, fluctuating steel prices and unavailability of land at reasonable price. This suggests that the government could facilitate the industry in becoming more competitive by taking steps such as structural fiscal reforms, cut in import duties of raw materials and capital goods, promotion of R&D and FDI, training facilities, research-backed negotiations of FTAs, roadmap for harmonising emission norms across the country and infrastructure improvement. Industry, on the other hand, should improve its R&D capabilities and market research.Indian Auto Industry, Competitiveness, Efficiency and Indian Auto Policy

Determinants of Competitiveness of the Indian Auto Industry

1. This study analyses the determinants of competitiveness in the Indian auto industry. It is based on a field survey and a quantitative analysis of secondary data. The field survey covers 45 firms all over India, of which 31 are auto-component firms and 14 are Original Equipment Manufacturers (OEMs). 2. From 2001-02 to 2005-06, the Indian automobile sector has grown at an average annual rate of over 18 per cent in terms of value of output at constant 1993-94 prices and the auto-component sector has grown at about 26 per cent. During the same period, in terms of domestic sales in numbers, two-wheelers have grown at over 13 per cent per annum; three-wheelers at more than 15 per cent commercial vehicles at about 25 per cent per annum and the number of passenger vehicles by 17 per cent per annum. 3. Vehicle exports at constant 1993-94 prices have grown at an average annual rate of more than 55 per cent from 2001-02 to 2005-06, while auto-component exports have grown at 21 per cent. Two-wheeler exports have seen an annual average growth rate of 27 per cent; passenger car exports have grown at 80 per cent; and commercial vehicles at about 55 per cent. 4. The effective rate of protection on automobiles is much higher than on components. For example, during 2006-07, while nominal custom duties were 60 per cent for automobiles (other than commercial vehicles), 12.5 per cent for commercial vehicles and 12.5 per cent for auto-components, effective rates of protection were 183.5 per cent, 12.5 per cent and 10.1 per cent, respectively. 5. With the higher countervailing duty and other cesses/levies, the effective rate of protection for automobile sector would be even higher. 6. This differential rate of effective protection distorts resource allocation and investment pattern in the industry. 7. The auto-component sector has much higher employment-generation potential and export-intensity than the auto assembly segment of the sector. The component manufacturers are now globally competitive and are also maintaining reasonable profitability levels despite a tariff protection of only 7.5 per cent. 8. The import tariff for the assembled vehicles is 60 per cent. Given the low level of protection both for the auto components and CKD/SKD kits, this clearly reflects a policy bias in favour of auto assemblers. 9. The reduction in import duties on assembled units may be undertaken in a phased manner and after ensuring that Indian automobile companies get comparable access to ASEAN and Chinese markets. 10. The anti-dumping mechanism should be strengthened to prevent the dumping of vehicles in the Indian market. 11. The government must also ensure that the large infrastructure deficit faced by this important sector is addressed urgently so that any adverse impact of macroeconomic policies is avoided. These are important steps if import duty structure is to be rationalized. 12. Materials cost is the major component in production cost and its share is increasing. Policy measures to reduce domestic indirect taxes on all inputs for the auto industry would be a welcome step to enhance competitiveness. The Chinese auto industry faces a flat 17 per cent indirect tax incidence, so our aim should be to reach that level. 13. Significant scaling up is required at all levels in the Indian auto-component sector so that economies of scale are gained and cost of production reduced. 14. One of the major constraints for the smaller auto-component manufacturers in increasing their scales of production is lack of credit availability at interest rates comparable to other countries. This is also confirmed by our econometric analysis. 15. R&D expenditure as a share of turnover is low in the Indian auto-component sector ranging between 0 and 1.5 per cent while it is 0.5-3 per cent for the automobile sector. In fact, most of the smaller auto-component firms and a few of the bigger ones do not have an R&D facility. Policy intervention is urgently needed to improve the R&D activities in the Indian auto industry. Since fiscal incentives are not working, a scheme of special credit for R&D would be useful to induce the R&D activities. 16. Indias current levels of tariff on capital goods are higher than those in the ASEAN and China. Thus, these tariffs should be brought down further to enhance competitiveness. 17. The Indian auto industry does not possess good design facilities. The Government needs to significantly strengthen non-proprietary R&D and design capacity that has strong connections with research institutes like IITs. This could be used by all the players in the industry to develop new models, reduce material costs and become more competitive. 18. Skill shortages and skill mismatches have emerged as a major constraint. To address this critical concern, the proposed National Auto Institute1 should be quickly established with active participation of private industry players. 19. There is a significant and increasing use to contract workers in the industry. Labour reforms, aimed at more flexibility, are widely considered among the industrialists as an essential step. This will encourage firms to employ and retain more permanent workers and improve learning and raise productivity levels. 20. It is important to recognize that labour reforms are expected to increase overall employment in the auto sector and will also help firms in the organised sector to scale up. 21. The unorganised sector contributes 30 per cent to total employment, 15 per cent to fixed assets and only 1.5 per cent to output in auto industry in India. This sector has much lower capital and labour productivity than the organised sector. The share of power/fuel cost in total costs are much higher in the unorganised sector. Hence, policy measures are required to incentivise these smaller firms to use power and fuel more efficiently, by adopting better technologies and taking steps to minimise wastage. 22. In the econometric analysis, foreign equity participation is found to be correlated with technical efficiency. Therefore, both centre and state governments should create a conducive environment for attracting more FDI. 23. The trend of mid-sized vehicles capturing a large market share is expected to continue in the foreseeable future. 24. A detailed roadmap for strict implementation of emission standards that are harmonised across states should be drawn up. This could go a long way in ensuring that the entire automotive supply chain upgrades quality and technology. 25. While the implementation of VAT is a positive step, remaining differential in indirect taxes should be eliminated by moving to the GST. The currently prevalent region-specific fiscal concessions are creating the unsustainable locational distortions in the industry. 26. So far, Indias FTA with Thailand has resulted in a net trade gain for India. The government must, however, ensure comparable, if not preferential, market access to domestic firms in partner countries, especially in the Asia-Pacific region, while negotiating FTAs. 27. The principles pertaining to the rules of origin have to be strictly implemented.Indian Auto Industry, competitiveness, Efficiency and Indian Auto Policy

Cloud Computing Adoption in Organizations: A Literature Review and a Unifying Model

Cloud computing is an attractive proposition to organizations because of its expected benefits. However, its perceived risks and challenges may discourage adoption. This trade-off between benefits and risks creates a dilemma on whether or how to approach cloud adoption. This study aims to advance the understanding of cloud computing adoption in organizations and proposes a unifying model of cloud adoption. A systematic literature review was employed to investigate the adoption factors studied in previous empirical settings. The review identified 41 primary studies and yielded a hierarchical cloud adoption model. The identified factors are in line with the technology-organization-environment framework and with the diffusion of innovation model, but new insights into the dimensions relevant to cloud adoption emerged from literature. For example, system availability and reliability, cost effectiveness, privacy and security, top management support, and market pressure are among the factors influencing adoption. Implications and future research are discussed

Investigating enterprise resource planning adoption and implementation in service sector organisations

This thesis was submitted for the degree of Doctor of Philosophy and awarded by Brunel UniversityThis thesis investigates Enterprise Resource Planning (ERP) adoption and implementation in Service Sector Organisations (SSOs). ERP is a business management system that has emerged to support organisations to use a system of integrated applications to enhance their Information Technology (IT) infrastructures, enhance business processes and deliver high quality of services. Regardless of the fact that several other sector organisations have adopted and implemented ERP systems, its application in SSOs is rather inadequate. Among other reasons, two core rationales can be attributed to the latter fact – firstly, SSOs lack the sufficient knowledge, expertise and training to implement such sophisticated integrated systems and secondly, the top management lacks the ability to take appropriate decisions for ERP adoption and implementation. However, merely focusing on a number of factors influencing ERP adoption and implementation may not be suffice, as there is a need for a systematic decision-making process for adopting and implementing ERP systems in SSOs. The limited number of ERP systems’ applications in SSOs has resulted in inadequate research in this area with many issues, like its adoption and implementation requiring further exploration. Despite, the implications of ERP systems have yet to be assessed in SSOs, leaving ample scope for relevance and producing a unique piece of research work. Thus, the author demonstrates that it is of high importance to investigate this area within SSOs and contribute towards successful ERP adoption and implementation. This thesis makes a step forward and contributes to the body of knowledge as it: investigates factors influencing the decision-making process for ERP adoption and implementation in SSOs, prioritises the importance of factors influencing ERP adoption and implementation, evaluates ERP lifecycle phases and stages, maps the ERP factors on different phases and stages of the ERP lifecycle, and in doing so, to propose a model for ERP adoption and implementation in SSOs. The author claims that such an ERP adoption and implementation process in SSOs is significant and novel as: it extends established norms for ERP adoption and implementation, by including Analytical Hierarchy Process (AHP) technique for prioritising the importance of factors, thus, facilitating SSOs to produce more robust proposals for ERP adoption and implementation. The author further assess the proposed ERP adoption and implementation model by using a qualitative, interpretive, multiple case study research strategy. Findings from two case studies demonstrate that such a systematic approach contributes towards more robust decisions for ERP adoption and implementation and indicates that it is acceptable by the case study organisations. The thesis proposes, assesses and presents a novel model for ERP adoption and implementation in SSOs and contributes to the body of knowledge by extending the literature.King Abdulaziz University and Saudi Arabia Cultural Burea