A situational approach for the definition and tailoring of a data-driven software evolution method

Successful software evolution heavily depends on the selection of the right features to be included in the next release. Such selection is difficult, and companies often report bad experiences about user acceptance. To overcome this challenge, there is an increasing number of approaches that propose intensive use of data to drive evolution. This trend has motivated the SUPERSEDE method, which proposes the collection and analysis of user feedback and monitoring data as the baseline to elicit and prioritize requirements, which are then used to plan the next release. However, every company may be interested in tailoring this method depending on factors like project size, scope, etc. In order to provide a systematic approach, we propose the use of Situational Method Engineering to describe SUPERSEDE and guide its tailoring to a particular context.Peer ReviewedPostprint (author's final draft

Ethical and Social Aspects of Self-Driving Cars

As an envisaged future of transportation, self-driving cars are being discussed from various perspectives, including social, economical, engineering, computer science, design, and ethics. On the one hand, self-driving cars present new engineering problems that are being gradually successfully solved. On the other hand, social and ethical problems are typically being presented in the form of an idealized unsolvable decision-making problem, the so-called trolley problem, which is grossly misleading. We argue that an applied engineering ethical approach for the development of new technology is what is needed; the approach should be applied, meaning that it should focus on the analysis of complex real-world engineering problems. Software plays a crucial role for the control of self-driving cars; therefore, software engineering solutions should seriously handle ethical and social considerations. In this paper we take a closer look at the regulative instruments, standards, design, and implementations of components, systems, and services and we present practical social and ethical challenges that have to be met, as well as novel expectations for software engineering.Comment: 11 pages, 3 figures, 2 table

Integrated Solution Support System for Water Management

Solving water management problems involves technical, social, economic, political and legal challenges and thus requires an integrated approach involving people from different backgrounds and roles. The integrated approach has been given a prominent role within the European Union¿s Water Framework Directive (WFD). The WFD requires an integrated approach in water management to achieve good ecological status of all water bodies. It consists amongst others of the following main planning stages: describing objectives, assessing present state, identifying gaps between objectives and present state, developing management plan, implementing measures and evaluating their impacts. The directive prescribes broad participation and consultation to achieve its objectives. Besides the obvious desktop software, such an integrated approach can benefit from using a variety of support tools. In addition to tools for specific tasks such as numerical models and questionnaires, knowledge bases on options and process support tools may be utilized. Water stress, defined as the lack of water of appropriate quality is one issue related to, but not specifically addressed by the WFD. However, like in the WFD, a participatory approach could be used to mitigate water stress. Similarly various tools can or need to be used in such a complex process. In the AquaStress Integrated project the Integrated Solution Support System (I3S ¿ I-triple-S) is developed. One of the cornerstones of the approach taken in AquaStress is that organizing available knowledge provides sufficient information to improve the possibility to make a water stress mitigation process truly end-user driven, meaning that dedicated local information is only collected after specific need is expressed by the stakeholders in the process. The novelty of the I3S lies in the combination of such knowledge stored in knowledge-bases, with adaptable workflow management facilities and with specific task-oriented tools ¿ all originating from different sources. This paper describes the I3S

Towards reframing professional expert support

The paper addresses practical ways of reconfiguring professional expertise in development practice in moving away from the expert as a technocrat. Two projects associated with managing natural resource dilemmas suggest an alternative way of framing intervention involving professional experts providing a more appropriate collaborative learning space for development practice. The paper describes the heuristic devices generated by each project as helpful in bringing out dialectic tensions between practice and understanding, and between systems of interest and situations of interest (or situated problems). Firstly, SLIM (social learning for the integrated management and sustainable use of water at catchment scale) - a European Framework Programme 5 project - exemplifies social learning as a measure of sustainable development. The heuristic illustrates the dependence of sustainability on changes in practice and understanding amongst professionals and other stakeholders as part of concerted - rather than merely individual or even collective - action. Secondly, ECOSENSUS (Electronic/Ecological Collaborative Sensemaking Support System) - a Guyana focused intervention involving several UK universities in collaboration with the University of Guyana and Amerindian community representatives from the North Rupununi wetlands - builds on the SLIM heuristic in supporting the development of practice. Additionally, the ECOSENSUS heuristic provides conceptual space for the interaction between conceptual constructs of distributed stakeholders (that is, systems thinking) including those with professional expertise, and the actual context of intervention (the situated problem). Both SLIM and ECOSENSUS provide heuristics for process-orientated management enabling more meaningful and purposeful interaction between professional/ technical experts and other stakeholders, as an alternative to conventional project-orientated management intervention. An alternative framing may help to steer practice away from the apoliticised comforting linearity of professionalised systematic project management towards more constructive systemic endeavours involving multiple stakeholders

Involving External Stakeholders in Project Courses

Problem: The involvement of external stakeholders in capstone projects and project courses is desirable due to its potential positive effects on the students. Capstone projects particularly profit from the inclusion of an industrial partner to make the project relevant and help students acquire professional skills. In addition, an increasing push towards education that is aligned with industry and incorporates industrial partners can be observed. However, the involvement of external stakeholders in teaching moments can create friction and could, in the worst case, lead to frustration of all involved parties. Contribution: We developed a model that allows analysing the involvement of external stakeholders in university courses both in a retrospective fashion, to gain insights from past course instances, and in a constructive fashion, to plan the involvement of external stakeholders. Key Concepts: The conceptual model and the accompanying guideline guide the teachers in their analysis of stakeholder involvement. The model is comprised of several activities (define, execute, and evaluate the collaboration). The guideline provides questions that the teachers should answer for each of these activities. In the constructive use, the model allows teachers to define an action plan based on an analysis of potential stakeholders and the pedagogical objectives. In the retrospective use, the model allows teachers to identify issues that appeared during the project and their underlying causes. Drawing from ideas of the reflective practitioner, the model contains an emphasis on reflection and interpretation of the observations made by the teacher and other groups involved in the courses. Key Lessons: Applying the model retrospectively to a total of eight courses shows that it is possible to reveal hitherto implicit risks and assumptions and to gain a better insight into the interaction...Comment: Abstract shortened since arxiv.org limits length of abstracts. See paper/pdf for full abstract. Paper is forthcoming, accepted August 2017. Arxiv version 2 corrects misspelled author nam

Tracing the Scenarios in Scenario-Based Product Design: a study to support scenario generation

Scenario-based design originates from the human-computer interaction and\ud software engineering disciplines, and continues to be adapted for product development. Product development differs from software development in the former’s more varied context of use, broader characteristics of users and more tangible solutions. The possible use of scenarios in product design is therefore broader and more challenging. Existing design methods that involve scenarios can be employed in many different stages of the product design process. However, there is no proficient overview that discusses a\ud scenario-based product design process in its full extent. The purposes of creating scenarios and the evolution of scenarios from their original design data are often not obvious, although the results from using scenarios are clearly visible. Therefore, this paper proposes to classify possible scenario uses with their purpose, characteristics and supporting design methods. The classification makes explicit different types of scenarios and their relation to one another. Furthermore, novel scenario uses can be referred or added to the classification to develop it in parallel with the scenario-based design\ud practice. Eventually, a scenario-based product design process could take inspiration for creating scenarios from the classification because it provides detailed characteristics of the scenario

Developing communication tools for resource management in western Alaska: an evaluation of the Western Alaska Landscape Conservation Cooperative coastal projects database

Master's Project (M.S.) University of Alaska Fairbanks, 2017Science communication is an essential component in decision-making for resource management in Alaska. This field aids in bridging knowledge gaps between scientists and diverse stakeholders. In 2014, the Western Alaska LCC developed a database cataloging the current coastal change projects in order to facilitate collaboration amongst researchers, managers, and the surrounding communities. In order to better inform similar outreach projects in other LCC regions, this MNRM project entailed an evaluation of this database between April and September 2016 and comprised a ten-question phone interview with the database participants and other involved personnel. Results from this evaluation can help refine the database to better suit its users' needs in the future, and it can also inform the creation of similar tools in other LCC regions. This project evaluated the use and usability of the Western Alaska LCC Coastal Change Database. First, I review coastal change and its impacts on Western Alaska. Next, I explore how institutions can respond to these changes and what resources they can use, including decision-support tools. I then provide examples of different decision-support tools (both in academic literature and in Alaskan projects) and discuss methodologies for evaluating their use. Interview results are then reported. The evaluation of the WALCC Coastal Change Database indicated that the tool was mostly used to enhance general understanding of the research occurring in the region. Respondents were less likely to use it for time-intensive tasks such as collaboration. Respondents also indicated that a place exists for tools like this database to flourish, but they need 1) persistent outreach, 2) a dynamic design, and 3) immediate benefits for users' time. In the future, regular updates and frequent outreach could improve the database's usability and help maintain its credibility

Adaptation of WASH Services Delivery to Climate Change and Other Sources of Risk and Uncertainty

This report urges WASH sector practitioners to take more seriously the threat of climate change and the consequences it could have on their work. By considering climate change within a risk and uncertainty framework, the field can use the multitude of approaches laid out here to adequately protect itself against a range of direct and indirect impacts. Eleven methods and tools for this specific type of risk management are described, including practical advice on how to implement them successfully