Internal Snd e-Sales Information Systems: Impact On Innovation And Business Performance In The Tourism Sector

The relation between information systems, innovation and business performance is a critical question for both researchers and practitioners. This paper provides an empirical investigation of this issue in the tourism sector by conducting an analysis of the relations between: I) the exploitation level of two widely adopted types of IS, namely internal and e-sales systems (first level); II) the extent of business innovation and benefits from ICT (second level); and III) business performance (third level). This study has been based on firm-level data from 2665 European tourism firms, which have been used for constructing a structural equation model (SEM) and estimating the interrelationship amongst these constructs. The model provided evidence of a positive impact of the exploitation level of both IS (internal and e-sales) on innovation, with the former being a stronger driver of innovation than the latter. The exploitation levels of the internal and e-sales IS were also found to have both a positive impact on the business benefits that the tourism firms achieve from their ICT infrastructures, which impact is also mediated by innovation; internal IS were found to have a higher impact on ICT business benefits than the e-sales IS. Furthermore, these ICT benefits and innovation (both directly and indirectly through the ICT benefits) were found to have an ultimate positive impact on business performance. Consequently, the findings suggest that tourism firms should combine the development of internal ICT and e-sales IS with innovation if they wish to get more IS driven business benefits and ultimately increase their business performance

Shifting the digital skills discourse for the 4th industrial revolution

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Antecedents and Impacts of E-Business Aligment Amongst Small and Medium-Sized Enterprises

E-business has great potentials for firms to extend their business efficiency. Nevertheless, due to various problems and constraints, the e-business deployment within SMEs sector has been reported as not effective. To ensure effective e-business deployment, necessary measures are needed to assess how firms align diverse ebusiness capabilities in support of their business operation. This study therefore aims to investigate the extent firms align diverse e-business capabilities across business processes (e-business alignment). Using a strategic fit perspective, this study has observed two major propositions. First, firms‟ ability to align e-business to support the most crucial business processes has potentially led to better realisation of ebusiness values. Secondly, certain managerial and environmental conditions have explained the differing characteristics of e-business alignment amongst firms. This study employs quantitative research approach using survey method to collect and collate evidences from 140 owner/managers of SMEs. Preliminary analysis has indicated e-business alignment/misalignment patterns across business functions. The cluster analysis further reveals three distinct profiles with different characteristics of e-business alignment. These profiles are labelled as 'highly fit', 'moderately fit' and 'low fit' based on their e-business fit characteristics. This result confirms the first proposition where highly aligned firms will report greater and wider e-business impacts. The second proposition reveals that environmental uncertainty, IT sophistication, owner/manager knowledge on advanced IT/IS, e-business deployment status, and support network are significant predictors to different e-business alignment characteristics among firms. This study suggests that firms relatively have different priority over e-business solutions to support their business. These findings have demonstrated why some firms do not progress to a higher e-business ladder. It further justifies unequal deployment of e-business solutions to support functions across firms

Semantic discovery and reuse of business process patterns

Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse

Assessment on the Role of Internet in Tourism Marketing: A Case Study of Mwanza City-Tanzania

This study assessed the role of internet in tourism marketing in Mwanza City. The objectives which guided the research were to identify the status of tourism marketing through internet usage in Mwanza City, to analyse the use of internet in marketing tourism in Mwanza City, to identify the relationship between tourism growth and the use of internet in Mwanza City and to identify the challenges facing the internet usage in marketing tourism in Mwanza City. The sample size of the study was 16 marketing or communication officials whose companies or organizations have registered and have the websites. The research used qualitative and quantitative methods in the presentation of data and research data were collected through interview and content analysis and the use of the secondary data. Data was analysed using thematic analysis, SPSS and Microsoft Excel and findings were presented in narrations, frequencies, percentages and charts. Findings of this research described that internet doesn’t play much role as it should. Also the researcher discovered that there is no harmonization within tourism sector in electronic environment as well. But thanks to god the government has played a major role to ensure that the harmony is built within tourism industry by creating a tourism marketing portal which is incorporated by every recognized tourism company information needed by customer (s) or consumer(s) and which will ensure that there is cooperation and collaboration among stakeholders. Keywords: Role of internet, Internet, Tourism marketing, Mwanza, Tanzani

2000 - 2001: Postgraduate Prospectus

This booklet outlines the opportunities for post graduate studies offered by the Dublin Institute of Technology. Including both taught and programmes of research leading to higher level awards