Using web mining in e-commerce applications

Nowadays, the web is an important part of our daily life. The web is now the best medium of doing business. Large companies rethink their business strategy using the web to improve business. Business carried on the Web offers the opportunity to potential customers or partners where their products and specific business can be found. Business presence through a company web site has several advantages as it breaks the barrier of time and space compared with the existence of a physical office. To differentiate through the Internet economy, winning companies have realized that e-commerce transactions is more than just buying / selling, appropriate strategies are key to improve competitive power. One effective technique used for this purpose is data mining. Data mining is the process of extracting interesting knowledge from data. Web mining is the use of data mining techniques to extract information from web data. This article presents the three components of web mining: web usage mining, web structure mining and web content mining.e-commerce, web mining, web content mining, web structure mining, web usage mining

A network algorithm to discover sequential patterns

This paper addresses the discovery of sequential patterns in very large databases. Most of the existing algorithms use lattice structures in the space search that are very demanding computationally. The output of these algorithms generates a large number of rules. The aim of this work is to create a swift algorithm for the discovery of sequential patterns with a low time complexity. In this work, we also want to define tools that allow us to simplify the work of the final user, by offering a new visualization of the sequences, while bypassing the analysis of thousands of association rules

Essays in Appointment Management

Patients who no-show or who cancel their outpatient clinic appointments can be disruptive to clinic operations. Scheduling strategies, such as slot overbooking or servicing patients during overtime slots, may assist with mitigating such disruptions. In the majority of scheduling models, no-shows and cancellations are considered together, or cancellations are not considered at all. In this dissertation, I propose novel prediction models to forecast the probability of no-show and cancellation for patients. I present analyses to show that no-shows and cancellations are two different types of patient behavior, and should be treated separately when scheduling a patient. Additionally, I develop a multi-day, online, overbooking model that incorporates no-show and cancellation probabilities, and outlines how patients should be optimally overbooked in an outpatient clinic schedule to increase clinic service reward. I find that past history is an indicator of future no-show behavior for patients attending outpatient clinics, and that only a limited look-back window is needed in order to gain insight into patient’s future behavior. Advance appointment cancellations are more challenging to predict, and tend to occur at the beginning or at the end of an appointment’s lifecycle. The optimal overbooking strategy is a function of both the no-show and the cancellation probabilities, and affects both the day on which an overbooking may occur, and the appointment slot in which the patient is overbooked

Weak signal identification with semantic web mining

We investigate an automated identification of weak signals according to Ansoff to improve strategic planning and technological forecasting. Literature shows that weak signals can be found in the organization's environment and that they appear in different contexts. We use internet information to represent organization's environment and we select these websites that are related to a given hypothesis. In contrast to related research, a methodology is provided that uses latent semantic indexing (LSI) for the identification of weak signals. This improves existing knowledge based approaches because LSI considers the aspects of meaning and thus, it is able to identify similar textual patterns in different contexts. A new weak signal maximization approach is introduced that replaces the commonly used prediction modeling approach in LSI. It enables to calculate the largest number of relevant weak signals represented by singular value decomposition (SVD) dimensions. A case study identifies and analyses weak signals to predict trends in the field of on-site medical oxygen production. This supports the planning of research and development (R&D) for a medical oxygen supplier. As a result, it is shown that the proposed methodology enables organizations to identify weak signals from the internet for a given hypothesis. This helps strategic planners to react ahead of time

Data Mining for Marketing

This paper gives a brief insight about data mining, its process and the various techniques used for it in the field of marketing. Data mining is the process of extracting hidden valuable information from the data in given data sets .In this paper cross industry standard procedure for data mining is explained along with the various techniques used for it. With growing volume of data every day, the need for data mining in marketing is also increasing day by day. It is a powerful technology to help companies focus on the most important information in their data warehouses. Data mining is actually the process of collecting data from different sources and then interpreting it and finally converting it into useful information which helps in increasing the revenue, curtailing costs thereby providing a competitive edge to the organisation

Technology classification with latent semantic indexing

Many national and international governments establish organizations for applied science research funding. For this, several organizations have defined procedures for identifying relevant projects that based on prioritized technologies. Even for applied science research projects, which combine several technologies it is difficult to identify all corresponding technologies of all research-funding organizations. In this paper, we present an approach to support researchers and to support research-funding planners by classifying applied science research projects according to corresponding technologies of research-funding organizations. In contrast to related work, this problem is solved by considering results from literature concerning the application based technological relationships and by creating a new approach that is based on latent semantic indexing (LSI) as semantic text classification algorithm. Technologies that occur together in the process of creating an application are grouped in classes, semantic textual patterns are identified as representative for each class, and projects are assigned to one of these classes. This enables the assignment of each project to all technologies semantically grouped by use of LSI. This approach is evaluated using the example of defense and security based technological research. This is because the growing importance of this application field leads to an increasing number of research projects and to the appearance of many new technologies

Business intelligence in banking: A literature analysis from 2002 to 2013 using Text Mining and latent Dirichlet allocation

telligence applications for the banking industry. Searches were performed in relevant journals resulting in 219 articles published between 2002 and 2013. To analyze such a large number of manuscripts, text mining techniques were used in pursuit for relevant terms on both business intelligence and banking domains. Moreover, the latent Dirichlet allocation modeling was used in or- der to group articles in several relevant topics. The analysis was conducted using a dictionary of terms belonging to both banking and business intelli- gence domains. Such procedure allowed for the identification of relationships between terms and topics grouping articles, enabling to emerge hypotheses regarding research directions. To confirm such hypotheses, relevant articles were collected and scrutinized, allowing to validate the text mining proce- dure. The results show that credit in banking is clearly the main application trend, particularly predicting risk and thus supporting credit approval or de- nial. There is also a relevant interest in bankruptcy and fraud prediction. Customer retention seems to be associated, although weakly, with targeting, justifying bank offers to reduce churn. In addition, a large number of ar- ticles focused more on business intelligence techniques and its applications, using the banking industry just for evaluation, thus, not clearly acclaiming for benefits in the banking business. By identifying these current research topics, this study also highlights opportunities for future research