15,184 research outputs found
Investigating Output Accuracy For A Discrete Event Simulation Model And An Agent Based Simulation Model
In this paper, we investigate output accuracy for a Discrete Event Simulation (DES) model and Agent Based Simulation (ABS) model. The purpose of this investigation is to find out which of these simulation techniques is the best one for modelling human reactive behaviour in the retail sector. In order to study the output accuracy in both models, we have carried out a validation experiment in which we compared the results from our simulation models to the performance of a real system. Our experiment was carried out using a large UK department store as a case study. We had to determine an efficient implementation of management policy in the store’s fitting room using DES and ABS. Overall, we have found that both simulation models were a good representation of the real system when modelling human reactive behaviour
A First Approach on Modelling Staff Proactiveness in Retail Simulation Models
There has been a noticeable shift in the relative composition of the industry in the developed countries in recent years; manufacturing is decreasing while the service sector is becoming more important. However, currently most simulation models for investigating service systems are still built in the same way as manufacturing simulation models, using a process-oriented world view, i.e. they model the flow of passive entities through a system. These kinds of models allow studying aspects of operational management but are not well suited for studying the dynamics that appear in service systems due to human behaviour. For these kinds of studies we require tools that allow modelling the system and entities using an object-oriented world view, where intelligent objects serve as abstract \'actors\' that are goal directed and can behave proactively. In our work we combine process-oriented discrete event simulation modelling and object-oriented agent based simulation modelling to investigate the impact of people management practices on retail productivity. In this paper, we reveal in a series of experiments what impact considering proactivity can have on the output accuracy of simulation models of human centric systems. The model and data we use for this investigation are based on a case study in a UK department store. We show that considering proactivity positively influences the validity of these kinds of models and therefore allows analysts to make better recommendations regarding strategies to apply people management practices.Retail Performance, Management Practices, Proactive Behaviour, Service Experience, Agent-Based Modelling, Simulation
A first approach on modelling staff proactiveness in retail simulation models
There has been a noticeable shift in the relative composition of the industry in the developed countries in recent years; manufacturing is decreasing while the service sector is becoming more important. However, currently most
simulation models for investigating service systems are still built in the same way as manufacturing simulation
models, using a process-oriented world view, i.e. they model the flow of passive entities through a system. These
kinds of models allow studying aspects of operational management but are not well suited for studying the dynamics that appear in service systems due to human behaviour. For these kinds of studies we require tools that
allow modelling the system and entities using an object-oriented world view, where intelligent objects serve as
abstract “actors” that are goal directed and can behave proactively.
In our work we combine process-oriented discrete event simulation modelling and object-oriented agent based
simulation modelling to investigate the impact of people management practices on retail productivity. In this paper,
we reveal in a series of experiments what impact considering proactivity can have on the output accuracy of
simulation models of human centric systems. The model and data we use for this investigation are based on a case study in a UK department store. We show that considering proactivity positively influences the validity of these kinds of models and therefore allows analysts to make better recommendations regarding strategies to apply people management practises
Towards the Development of a Simulator for Investigating the Impact of People Management Practices on Retail Performance
Often models for understanding the impact of management practices on retail
performance are developed under the assumption of stability, equilibrium and
linearity, whereas retail operations are considered in reality to be dynamic,
non-linear and complex. Alternatively, discrete event and agent-based modelling
are approaches that allow the development of simulation models of heterogeneous
non-equilibrium systems for testing out different scenarios. When developing
simulation models one has to abstract and simplify from the real world, which
means that one has to try and capture the 'essence' of the system required for
developing a representation of the mechanisms that drive the progression in the
real system. Simulation models can be developed at different levels of
abstraction. To know the appropriate level of abstraction for a specific
application is often more of an art than a science. We have developed a retail
branch simulation model to investigate which level of model accuracy is
required for such a model to obtain meaningful results for practitioners.Comment: 24 pages, 7 figures, 6 tables, Journal of Simulation 201
Panel on future challenges in modeling methodology
This panel paper presents the views of six researchers and practitioners of simulation modeling. Collectively we attempt to address a range of key future challenges to modeling methodology. It is hoped that the views of this paper, and the presentations made by the panelists at the 2004 Winter Simulation Conference will raise awareness and stimulate further discussion on the future of modeling methodology in areas such as modeling problems in business applications, human factors and geographically dispersed networks; rapid model development and maintenance; legacy modeling approaches; markup languages; virtual interactive process design and simulation; standards; and Grid computing
Discrete event simulation and virtual reality use in industry: new opportunities and future trends
This paper reviews the area of combined discrete
event simulation (DES) and virtual reality (VR) use within industry.
While establishing a state of the art for progress in this
area, this paper makes the case for VR DES as the vehicle of choice
for complex data analysis through interactive simulation models,
highlighting both its advantages and current limitations. This paper
reviews active research topics such as VR and DES real-time
integration, communication protocols, system design considerations,
model validation, and applications of VR and DES. While
summarizing future research directions for this technology combination,
the case is made for smart factory adoption of VR DES as
a new platform for scenario testing and decision making. It is put
that in order for VR DES to fully meet the visualization requirements
of both Industry 4.0 and Industrial Internet visions of digital
manufacturing, further research is required in the areas of lower
latency image processing, DES delivery as a service, gesture recognition
for VR DES interaction, and linkage of DES to real-time data streams and Big Data sets
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