The Effect of Mobile Gamification on Brand Loyalty

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ERP implementation methodologies and frameworks: a literature review

Enterprise Resource Planning (ERP) implementation is a complex and vibrant process, one that involves a combination of technological and organizational interactions. Often an ERP implementation project is the single largest IT project that an organization has ever launched and requires a mutual fit of system and organization. Also the concept of an ERP implementation supporting business processes across many different departments is not a generic, rigid and uniform concept and depends on variety of factors. As a result, the issues addressing the ERP implementation process have been one of the major concerns in industry. Therefore ERP implementation receives attention from practitioners and scholars and both, business as well as academic literature is abundant and not always very conclusive or coherent. However, research on ERP systems so far has been mainly focused on diffusion, use and impact issues. Less attention has been given to the methods used during the configuration and the implementation of ERP systems, even though they are commonly used in practice, they still remain largely unexplored and undocumented in Information Systems research. So, the academic relevance of this research is the contribution to the existing body of scientific knowledge. An annotated brief literature review is done in order to evaluate the current state of the existing academic literature. The purpose is to present a systematic overview of relevant ERP implementation methodologies and frameworks as a desire for achieving a better taxonomy of ERP implementation methodologies. This paper is useful to researchers who are interested in ERP implementation methodologies and frameworks. Results will serve as an input for a classification of the existing ERP implementation methodologies and frameworks. Also, this paper aims also at the professional ERP community involved in the process of ERP implementation by promoting a better understanding of ERP implementation methodologies and frameworks, its variety and history

ICT and gamified learning in tourism education: a case of South African secondary schools

Tourism is often introduced as a subject in formal education curricula because of the increasing and significant economic contribution of the tourism industry to the private and public sector. This is especially the case in emerging economies in Asia and Africa (Hsu, 2015; Mayaka & Akama, 2015; Cuffy et al., 2012). Tourism in South Africa – which is the geographical setting of this research – is recognised as a key economic sector. At secondary level, tourism has been widely introduced at schools throughout South Africa since 2000 and has experienced significant growth (Umalusi, 2014). Furthermore, information and communication technology (ICT) has rapidly penetrated public and private sectors of the country. ICT affords novel opportunities for social and economic development, and this has especially been observed in the fields of both tourism and education (Anwar et al., 2014; Vandeyar, 2015). Yet, the many uses and implications of ICT for tourism education in South Africa are unclear and under-theorised as a research area (Adukaite, Van Zyl, & Cantoni, 2016). Moreover, engagement has been identified as a significant indicator of student success in South Africa (Council for Higher Education, 2010). Lack of engagement contributes to poor graduation rates at secondary and tertiary institutions in South Africa (Strydom et al., 2010; Titus & Ng’ambi, 2014). A common strategy to address lack of student engagement is introducing game elements into the learning process: the so-called gamification of learning (Kapp, 2012). The majority of research in this field has been conducted in more economically advanced and developed regions, and there is a paucity of research in emerging country contexts. It is argued that gamification can be effectively utilised also in these contexts to address learner engagement and motivation. This study aims to contribute in this respect: firstly, by investigating the extent to which ICT supports tourism education in South African high schools through the lenses of Technology Domestication Theory (Habib, 2005; Haddon, 2006) and Social Cognitive Theory (Bandura, 1977). Secondly, the study aims to examine gamified learning acceptance within tourism education in a developing country context. The research assimilates three separate studies. Study 1. The Role of Digital Technology in Tourism Education: A Case Study of South African Secondary Schools The study was designed as an exploratory analysis, based on 24 in-depth interviews (n=24) with high school tourism teachers and government officials. An analysis reveals that teachers recognize ICT as essential in exposing students to the tourism industry. This is especially the case in under-resourced schools, where learners do not have the financial means to participate in tourism activities. However, ICT is still limited in its integration as a pedagogical support tool. The major obstacles toward integration include: technology anxiety, lack of training, availability of resources, and learner resistance to use their personal mobile devices. Study 2. Raising Awareness and Promoting Informal Learning on World Heritage in Southern Africa. The Case of WHACY, a Gamified ICT-enhanced Tool The goal of the study was to present the World Heritage Awareness Campaign for Youth (WHACY) in Southern Africa. A campaign was dedicated to raise awareness and foster informal learning among Southern African youth about the heritage and sustainable tourism. The campaign employed an online and offline gamified learning platform, which was supported by a dedicated website, Facebook page, wiki and offline materials. In one year of operation the campaign reached more than 100K audience. For the evaluation of the campaign, a mixed methods approach was used: focus groups with students (n=9), interviews (n=19) and a survey with teachers (n=209). The study attempted to assess user experience in terms of engagement and conduciveness to learning and explored the possibility of a gamified application to be integrated into the existing high school tourism curriculum. The perspectives of South African tourism students and teachers were here considered. Study 3. Teacher perceptions on the use of digital gamified learning in tourism education: The case of South African secondary schools. The study is quantitative in nature and investigated the behavioural intention of South African tourism teachers to integrate a gamified application within secondary tourism education. Data collected from 209 teachers were tested against the research model using a structural equation modelling approach. The study investigated the extent to which six determined predictors (perceptions about playfulness, curriculum relatedness, learning opportunities, challenge, self-efficacy and computer anxiety) influence the acceptance of a gamified application by South African tourism teachers. The study may prove useful to educators and practitioners in understanding which determinants may influence gamification introduction into formal secondary education

Shallow waters: social science research in South Africa's marine environment

This paper provides an overview of social science research in the marine environment of South Africa for the period 1994–2012. A bibliography based on a review of relevant literature and social science projects funded under the SEAChange programme of the South African Network for Coastal and Oceanic Research (SANCOR) was used to identify nine main themes that capture the knowledge generated in the marine social science field. Within these themes, a wide diversity of topics has been explored, covering a wide geographic area. The review suggests that there has been a steady increase in social science research activities and outputs over the past 18 years, with a marked increase in postgraduate dissertations in this field. The SEAChange programme has contributed to enhancing understanding of certain issues and social interactions in the marine environment but this work is limited. Furthermore, there has been limited dissemination of these research results amongst the broader marine science community and incorporation of this information into policy and management decisions has also been limited. However, marine scientists are increasingly recognising the importance of taking a more holistic and integrated approach to management, and are encouraging further social science research, as well as interdisciplinary research across the natural and social sciences. Possible reasons for the lack of communication and coordination amongst natural and social scientists, as well as the limited uptake of research results in policy and management decisions, are discussed and recommendations are proposed.Web of Scienc

The State of Green Technologies in South Africa

Cite: Academy of Science of South Africa (ASSAf), (2014). The State of Green Technologies in South Africa. [Online] Available at: DOI http://dx.doi.org/10.17159/assaf/0025The report outlines the development, distribution and use of green technologies in energy, water, waste and sanitation in South Africa. Other sectors investigated include industry, mining, agriculture, information and communication technology, health, transport and buildings. The study looked at the South African landscape in terms of policies enabling the development and adoption of green technologies. The report concludes with several recommendations to improve the social and economic environment for research and development in green technologies, and the dissemination and uptake of these technologies. This report is the result of the deliberations of a panel of eight notable South African and international experts in various fields such as water and waste management, energy and mining. The panel was assisted by a number of researchers. In addition, a public workshop entitled ‘Green Technologies: Drivers, Barriers and Gatekeepers’ was also used as a forum to gather information.Department of Science and Technolog

Business intelligence information systems success : a South African study.

Doctor of Philosophy in Information Systems and Technology. University of KwaZulu-Natal. Durban, 2016.Business Intelligence (BI) systems hold promise for improving organisational decision making in South Africa. Additionally, BI systems have become increasingly important over the past few decades and are one of the top spending priority areas of most organisations. Yet till now, the factors influencing the success of BI systems in South Africa have not been fully investigated. The study found no scholarly research for managers and other practitioners to assess post implementation success of BI systems in South Africa. This lack of research may directly affect managers’ not knowing how best to implement BI systems and could thereby delay the successful implementation of BI systems in South African organisations. The study extends that of DeLone and McLean (2003), conducted in developed economies by applying it to a developing economy context, namely South Africa. The DeLone and McLean (2003) model has been widely utilised to study factors that influence information systems (IS) success. This study extends the DeLone and McLean (2003) by adding a user quality factor and suggests a theoretical model consisting of six factors, which are: (1) system quality, (2) service quality, (3) information quality, (4) user satisfaction, (5) individual impact, (6) and user quality. The theoretical model was formulated from the literature review. It was then validated and enhanced through a qualitative study of three interviews with end users of BI systems based in South Africa. The theoretical model was then presented to a panel of experts for verification. A questionnaire survey method was employed as the main method to collect data and to answer the main research question. Statistical analysis methods and Structural Equation Modelling (SEM) with SPSS was used to analyse the data. The results of the hypotheses were mixed. Three suggested that relationships were statistically significant, while the other four did not. The study finds that information quality is significantly and positively related to user satisfaction in a BI system. The results also indicate that user quality is positively related to user satisfaction in a BI system and system quality is positively related to individual impact in a BI system. The results have both managerial and research implications. The results of this study will add value to IS and specifically BI literature. Organisations, which have adopted BI or are planning to adopt BI, can use the important variables of the study to undertake an internal check to find out how they compare in terms of these variables. The unique contribution of this study is the identification of post implementation success factors of BI systems in a South African context. The factors identified also served in providing a set of management guidelines for the BI environment in South Africa

Information and Communication Technologies in Tourism 2022

This open access book presents the proceedings of the International Federation for IT and Travel & Tourism (IFITT)’s 29th Annual International eTourism Conference, which assembles the latest research presented at the ENTER2022 conference, which will be held on January 11–14, 2022. The book provides an extensive overview of how information and communication technologies can be used to develop tourism and hospitality. It covers the latest research on various topics within the field, including augmented and virtual reality, website development, social media use, e-learning, big data, analytics, and recommendation systems. The readers will gain insights and ideas on how information and communication technologies can be used in tourism and hospitality. Academics working in the eTourism field, as well as students and practitioners, will find up-to-date information on the status of research