68 research outputs found

    Fall 2003

    Get PDF

    Fall 2003 Vol. 6 No. 2

    Get PDF
    https://surface.syr.edu/ischool_news/1014/thumbnail.jp

    eGovernment Competences revisited – A Literature Review on necessary Competences in a Digitalized Public Sector

    Get PDF
    With the growing proliferation of digital technologies, organizations at all levels are faced with a changing environment to which employees and leaders have to adapt. Digital competences can be considered a key factor for the successful implementation of digital technologies in organizations of all kinds. Public administrations are exemption from this trend and are the focus in this study as a special organizational form. Despite the importance of these competences, extensive research on this subject is yet missing. To better understand the shape of knowledge contributions made so far, a structured literature review is conducted to uncover the state of the art of research on these competences. Results of this study indicate that only very few scholars have so far researched public administration competences more closely. Besides functional competences, a focus on so-called soft skills and personality traits is unveiled. Based on the findings, directions for future research are derived

    Investigating the relationship between AI and trust in human-AI collaboration

    Get PDF
    With the increasing development of information technology, the implementation of artificial intelligence (AI) has been widespread and has empowered virtual team collaboration by increasing collaboration efficiency and achieving superior collaboration results in recent years. Trust in the process of human-AI interaction has been identified as a challenge for team collaboration in this context. However, little research has investigated the relationship between human-AI interaction and trust. This study proposes a theoretical model of the relationship between human-AI interaction and team members’ trust during collaboration processes. We conclude that team members’ cognitive and emotional perceptions during the interaction process are associated with their trust towards AI. Moreover, the relationship could also be moderated by the specific AI implementation traits. Our model provides a holistic view of human-AI interaction and its association with team members’ trust in the context of team collaboration

    Collaborative knowledge creation in electronic mail

    Full text link
    With organisational work increasingly performed by the collaboration of distributed groups, an improved understanding is needed of the co-creation of knowledge in emerging virtual structures. We explore the potential of the ubiquitous organisational tool, electronic mail (e-mail), for supporting collaborative knowledge creation in such settings. This research draws on a case study of knowledge creation occurring in e-mail conversations in a large Australian university and adopts a discourse analysis research approach. We describe a model of collaborative knowledge creation derived from the study and identify a preliminary set of key factors for organisational knowledge tools and their use by groups to support collaborative knowledge creation. The paper also provides insights into the role of e-mail in collaborative knowledge creation, not only in facilitating this process, but in shaping a participatory, multi-perspective, team-based approach to knowledge building. Organisational implications arising from this type of knowledge creation are also discussed in the paper.<br /

    Governance of Offshore IT Outsourcing at Shell Global Functions IT-BAM Development and Application of a Governance Framework to Improve Outsourcing Relationships

    Get PDF
    The lack of effective IT governance is widely recognized as a key inhibitor to successful global IT outsourcing relationships. In this study we present the development and application of a governance framework to improve outsourcing relationships. The approach used to developing an IT governance framework includes a meta model and a customization process to fit the framework to the target organization. The IT governance framework consists of four different elements (1) organisational structures, (2) joint processes between in- and outsourcer, (3) responsibilities that link roles to processes and (4) a diverse set of control indicators to measure the success of the relationship. The IT governance framework is put in practice in Shell GFIT BAM, a part of Shell that concluded to have a lack of management control over at least one of their outsourcing relationships. In a workshop the governance framework was used to perform a gap analysis between the current and desired governance. Several gaps were identified in the way roles and responsibilities are assigned and joint processes are set-up. Moreover, this workshop also showed the usefulness and usability of the IT governance framework in structuring, providing input and managing stakeholders in the discussions around IT governance

    Satellite meteorology in the cold war era: scientific coalitions and international leadership 1946-1964

    Get PDF
    In tracing the history of the TIROS meteorological satellite system, this dissertation details the convergence of two communities: the DOD space scientists who established US capability to launch and operate these remote sensing systems and the US Weather Bureau meteorologists who would be the managers and users of satellite data. Between 1946 and 1964, these persons participated in successive coalitions. These coalitions were necessary in part because satellite systems were too big—geographically, fiscally, and technically—to be developed and operated within a single institution. Thus, TIROS technologies and people trace their roots to several research centers—institutions that the USWB and later NASA attempted to coordinate for US R&D. The gradual transfer of persons and hardware from the armed services to the non-military NASA sheds light on the US’s evolution as a Cold War global power, shaped from the “top-down” (by the executive and legislative branches) as well as the “bottom-up” (by military and non-military scientific communities). Through these successive coalitions, actor terms centered on “basic science” or the circulation of atmospheric data were used to help define bureaucratic places (the Upper Atmospheric Rocket Research Panel, International Geophysical Year, NASA, and the World Weather Watch) in which basic research would be supported by sustained and collaboration could take place with international partners.Ph.D

    Kajian tadbir urus teknologi maklumat organisasi awam di Gorontao-Indonesia

    Get PDF
    The concept of information technology (IT) governance has become a trend in public organizations sector in most countries. However, the implementation of IT governance in Indonesia continues to face problems and challenges, including weak understanding and assessment processes activities based on IT implementation. In addition, empirical studies related to IT governance within public organizations in Indonesia are limited. The main objective of this study is to develop an IT governance model in public organizations in Gorontalo, Indonesia. This study adapted the Control Objective for Information and Related Technology (COBIT) model which conformed to the principles of management of IT resources that form the basis of IT governance in Indonesia by studying the contribution factors of implementation IT governance in public organizations. This study used quantitative and qualitative methods which involved questionnaires, interviews, observations and documents. Quantitative data was collected via questionnaires that were distributed to 367 and the return rate was 90.6 percent. This data was analyzed using Structural Equation Modeling (SEM) to validate the research model and test the proposed research hypotheses. Semi-structured interviews were used to obtain the management's views about IT governance activities and their implementation. Observations and documents analysis were used to observe how the activities and find data, information and resources for implementation of IT governance. The results show that the proposed model conforms to COBIT. The study also proves that COBIT together with the goal of and the principles of IT resource management that form the basis of IT governance in Indonesia has managed to enrich the model in describing understanding and implementation of IT governance. The results of this study contribute to knowledge to best practice of IT governance. This study can be used as a guide the best practice IT governance in Indonesia in the futur
    • 

    corecore