Introduction to Access (or Sharing) Economy Minitrack

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The Trajectory of IT in Healthcare at HICSS: A Literature Review, Analysis, and Future Directions

Research has extensively demonstrated that healthcare industry has rapidly implemented and adopted information technology in recent years. Research in health information technology (HIT), which represents a major component of the Hawaii International Conference on System Sciences, demonstrates similar findings. In this paper, review the literature to better understand the work on HIT that researchers have conducted in HICSS from 2008 to 2017. In doing so, we identify themes, methods, technology types, research populations, context, and emerged research gaps from the reviewed literature. With much change and development in the HIT field and varying levels of adoption, this review uncovers, catalogs, and analyzes the research in HIT at HICSS in this ten-year period and provides future directions for research in the field

How Well Do Service Concepts Apply to Digital Services and Service Digitalization?

This paper explores the extent to which typical service concepts apply to digital service (DS) and service digitalization. It defines service, service systems, digital, digitalization, digital objects, digital agents, digital service, and service digitalization. Application of those definitions to four real world cases explores how well concepts from the service literature describe DS and service digitalization

Open Data Diffusion for Service Innovation: An Inductive Case Study on Cultural Open Data Services

Information Systems research on Open Data has been primarily focused on its contribution to e-government inquiries, government transparency, and open government. Recently, Open Data has been explored as a catalyser for service innovation as a consequence of big claims around the potential of such initiatives in terms of additional value that can be injected into the worldwide economy. Subsequently, the Open Data Services academic conversation was structured (Lindman et al. 2013a). The research project presented in this paper is an interpretive case study that was carried out to explore the factors that influence the diffusion of Open Data for new service development. This paper contributes to this debate by providing an interpretive inductive case study (Walsham 1995) of a tourism company that successfully turned several city authorities’ raw open datasets into a set of valuable services. Results demonstrate that 16 factors and 68 related variables are the most relevant in the process of diffusion of open data for new service development. Furthermore, this paper demonstrates the suitability of Social Constructionism and interpretive case study research to inductively generate knowledge in this field

Interpersonal Relations and Social Actions on Live Streaming Services. A Systematic Review on Cyber-social Relations

This article provides a systematic review on interpersonal relations and social actions on live streaming services as, for instance, Twitch, Chaturbate, YouNow, or Taobao Live. Are those relations social, parasocial, or is there another specific kind of relation? Based on 77 articles, we give a short bibliometric overview and discuss interactions on live streaming services, social actions of streamers, social actions of viewers, shopping relations on live streaming services, and the streamers’ and viewers’ intentions to continuous actions leading (also supported by elements of gamification) the audience to a kind of stickiness towards individual streams, streamers, and services. Due to highly interactive communication between audience and broadcasters and among the viewers, social actions on live streaming services take a middle position between social and parasocial relations and―concerning shopping―also a middle position between physical event-shopping and ordering on an e-commerce platform. They form a new human-human relation, which we name “cyber-social relation.

Monitoring Collective Intelligence in Lithuania’s Online Communities

This paper presents the findings of a systematic survey that evaluated the potential of online communities (or Civic Tech) in Lithuania to co-create collective intelligence. Traditional approaches to public engagement remain relevant, notwithstanding, our enquiry is more interested in the growing potential of digital-enabled citizens to increase efficient collective performance. Civic intelligence is a form of collective intelligence exercised by a group’s capacity to perceive societal problems and its ability to address them effectively. The subject of the research is “bottom up” digital-enabled online platforms initiated by Lithuanian public organizations, civic movements and/or business entities. This scientific project advances our understanding about the basic preconditions in online communities through which collective intelligence is being systematically co-created. By monitoring the performance of Civic Tech platforms, the scientific question was examined, what are the socio-technological conditions that led the communities to become more intelligent. The results of web-based monitoring were obtained by applying Collective intelligence Monitoring technique and Pearson correlation analysis. This provided information about the potential and limits of online communities, and what changes may be needed to overcome such limitations

Rapid prototyping of the SmartAR augmented reality control platform for multiple use cases

The technology of augmented reality (AR) is still in its infancy, but given the significant influence of mobile devices like smartphones and tablets, it can be said to be the next big thing for the next generation. The goal of this study is to create, utilizing fast application development approaches, a low-cost platform that can be applied to a variety of Smart City and Smart Building use cases. The many AR use cases discussed in this paper are all implemented using the same methodology. The Node-Red platform, which is perfectly suited to the Internet of Things and online applications, was used to swiftly construct a number of augmented reality use cases for the platfor

Innovative Concepts within Knowledge Management

In our increasingly knowledge-based society the need for innovative concepts within the discipline of Knowledge Management (KM) becomes clear. Therefore, this article aims to shed light on current and uprising innovative technologies and concepts within the discipline of KM. This study conveys recent and previous scientific literature on the relevance of uprising innovative concepts within the various dimensions of KM. We conducted a systematic literature review (SLR) on various literature sources to cover the whole spectrum of innovative KM approaches. All 37 reviewed articles originate from acknowledged sources and were written in English. The findings show, which innovative concepts show relevance within KM, how they are classified into the three innovation categories social, technological, and organizational, how they manifest within KM and what to expect from future KM innovations