End-user Empowerment in the Digital Age

End-user empowerment (or human empowerment) may be seen as an important aspect of a human-centric approach towards the digital economy. Despite the role of end-users has been recognized as a key element in information systems and end-user computing, empowering end-users may be seen as a next evolutionary step. This minitrack aims at advancing the understanding of what end-user empowerment really is, what the main challenges to develop end-user empowering systems are, and how end-user empowerment may be achieved in specific domains

Introduction to Customer Analytics and Data-Led Ominchannel Commerce Minitrack

Peer reviewe

A Bibliometric Analysis of the HICSS Software Technology Track

The HICSS Software Technology track has a long tradition and many papers have been published as part of its history. Its impact in terms of citations, paper contributions, author share and community impact does not yet seem to have been investigated, though. In particular, software technology has evolved, and as it stands, it is of primary importance for mobile computing, the Internet-of-Things and Cyber-physical Systems. Hence, the development of these topics and the related impact of this track are of particular interest. In this paper, we present a bibliographic analysis as a first step towards such an investigation. We found that the history of the track is indeed noteworthy. Our results include finding a few extremely much cited papers, some curious tendencies, and a generally favourable outlook for HICSS. We found that indeed many papers in the history of this HICSS track addressed mobile technology and are highly cited. Together with providing insight into track, paper and author impact, we also raise questions worth of further investigation to understand the role of the HICSS Software Technology track and its impact on the academic field and society

The Systematization of Disturbances Act upon E-commerce Systems

There are many processes on Internet, on web servers, in ERP and company running an e-commerce system which can be influenced by disturbances. In order to minimize their impact it is necessary to identify and collect all disturbances, to determine their evaluation metric and to propose necessary remedies. Modifications proposed should be tested by means of modeling taking internal and external environment needs into consideration. Necessary information can be captured using the e-commerce system components monitoring. Particular system environment properties like company structure, system architecture, hardware, software, methods of connection with the supplier´s e-commerce system, customer communication interface are to be taken into account. Important social indicators like legislative and economic development, development of the global information society and others should also be considered. Disturbance and failure models can be designed using various methods like e.g. multi-agents modeling, simulations, fuzzy methods modeling etc. Generic ecommerce system model using control circuit as a fundamental notion can be used as a base for modeling.e-commerce system, disturbances, categorization of disturbances, modeling of disturbances, agent, simulation of disturbances

Information systems evaluation: Mini-track introduction

abreast of technological innovations. Yet, companies are becoming more aware that a competitive advantage can not be achieved, or even maintained by utilizing the latest technology. Indeed, it is becoming more apparent that a strategic competitive advantage will not be achieved through embraced technology alone but, in the way companies approach the evaluation, management and exploitation of their human, organizational and technology based assets and infrastructure. In support of this, Sohal et al. (2001) reported the results of a large-scale survey that demonstrated the limited Information Technology (IT) enabled business benefits resulting in service and manufacturing sectors. The survey highlighted that many of the benefits achieved through adopting IT/IS were limited to improvements in productivity and cost alone. Clearly, such results are surprising given the emphasis the normative literature has placed on the strategic benefits achievable from IT/IS. As a result of the far reaching conclusions reported by Sohal et al. (2001), many organisational have begun to question the scope and depth of those IT-enabled business benefits that are not achieved by those companies proactively adopting IT/IS

Introduction to the Minitrack on Mixed, Augmented, and Virtual Reality : Co-designed Services and Applications

Non peer reviewe

Introduction to the Geographic Information Systems Minitrack

This paper discusses the status of geographic information systems (GIS) research in the fields of MIS. To do this, we define the technology as it relates to the IS field. We then discuss the research that has been done in other disciplines to study this technology. Finally, we present an outline of the research topics pertaining to GIS that appear to be of relevance to the IS field