Introduction to Processes and Technologies for Small and Large Team Collaboration Minitrack

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Digitalisation and Enterprise Knowledge (net)Working

Social media and emerging mobile technologies have forever changed the landscape of human interaction. Furthermore, they already play a pivotal role also in enterprises as a part of the organisational Knowledge Management System. Almost all large organisations have already implemented at least one Enterprise Social Media tool since they enable collaboration, provide easy access to information, and are available at reasonable costs. The effects of the decoupling of the real and the virtual world (as a result of Social Media use) on the construct knowledge and on knowledge management are still not sufficiently investigated. Against this background, the paper presents an exploratory approach of the development of a specific morphological tableau as an instrument for the analysis of employees’ behavior in context of knowledge management related ESM use. Furthermore, the application of the tableau is exemplary illustrated and further research steps are explained

Business intelligence as the support of decision-making processes in e-commerce systems environment

The present state of world economy urges managers to look for new methods, which can help to start the economic growth. To achieve this goal, managers use standard as well as new procedures. The fundamental prerequisite of the efficient decision-making processes are actual and right information. Managers need to monitor past information and current actual information to generate trends of future development based on it. Managers always should define strictly what do they want to know, how do they want to see it and for what purpose do they want to use it. Only in this case they can get right information applicable to efficient decision-making. Generally, managers´ decisions should lead to make the customers´ decision-making process easier. More frequently than ever, companies use e-commerce systems for the support of their business activities. In connection with the present state and future development, cross-border online shopping growth can be expected. To support this, companies will need much better systems providing the managers adequate and sufficient information. This type of information, which is usually multidimensional, can be provided by the Business Intelligence (BI) technologies. Besides special BI systems, some of BI technologies are obtained in quite a few of ERP (Enterprise Resource Planning) systems. One of the crucial questions is whether should companies and firms buy or develop special BI software, or whether they can use BI tools contained in some ERP systems. In respect of this, there is a question if the modern ERP systems can provide the managers sufficient possibilities relating to ad-hoc reporting, static and dynamic reports and OLAP analyses. A one of the main goals of this article is to show and verify Business Intelligence tools of Microsoft Dynamics NAV for the support of decision-making in terms of the cross-border online purchasing. Pursuant to above-mentioned, in this article authors deal with problems relating to managers´ decision-making, customers´ decision-making and a support of its using the BI tools contained in ERP system Microsoft Dynamics NAV. A great deal of this article is aimed at area of multidimensional data which are the source data of e-commerce systems.Business Intelligence, decision-making, e-commerce system, cross-border online purchasing, multi-dimensional data, reporting, data visualization

Knowledge, Innovation, and Entrepreneurial Systems at HICSS

This paper presents an overview and history of the knowledge, innovation, and entrepreneurial systems (KIES) track and the knowledge and related systems research community at the Hawaii International Conference on System Sciences (HICSS). This community began as a task force that examined organizational memory in HICSS-27. It has since evolved into a mini-track, a research cluster, and, finally, a full research track that encompasses research knowledge, innovation, and entrepreneurial systems. In this paper, we acquaint knowledge system researchers with a research community that has leveraged HICSS to develop a rich history of high-quality scholastic inquiry in the knowledge system, knowledge management, innovation systems, entrepreneurial systems, organizational memory, and organizational learning research areas

Crossing Boundaries: Organization Design Parameters Surrounding CDOs and Their Digital Transformation Activities

More and more companies are installing Chief Digital Officer (CDO) positions in order to support the progress of their digital transformation. Since the employment of CDOs may influence companies’ organizing logics, we conducted a multiple case study analysis to investigate the organization design parameters surrounding CDOs and their digital transformation activities. By examining the governance architectures in which the companies embed their CDOs (vertical dimension) and the horizontal coordination mechanisms utilized by CDOs (horizontal dimension), we shed light on two dimensions of companies’ organizing logics. Our results indicate that CDOs need sufficient influence in the organization to pursue transformation activities and that the vertical and horizontal dimensions of companies\u27 organizing logics are not independent of each other

Adaptations of electronic health records to activate physicians’ knowledge: how can patient centered care be improved through technology?

The United States of America is known for the rising costs of its healthcare and declining quality of care. While the push towards the integration of the healthcare information infrastructure is seen to be an important step towards addressing problem of the rising costs of healthcare and falling quality of care, the integration of EHR (Electronic Health Records), the central component of this infrastructure, remains a challenge. It appears that physicians are at the center of this bottleneck. The literature suggests that the reasons for the limited use relate to policy, financial and usability considerations, but it does not provide an understanding of reasons for physicians’ limited interaction and adaptation of EHR. In this paper, we argue that in order to be able to use the technology to provide better healthcare, physicians need to be able to activate their knowledge through it. We investigate process of adaptations that physicians go through when trying to use electronic health records. Our findings indicate that physician’s knowledge identities need to align with the functionalities made available through the technology. We draw upon the framework of knowledge activation in order to understand how physicians use their knowledge to provide better healthcare. Following an analysis of qualitative data, collected in a case study at a hospital using interviews, this research shows how physician’s adaptations of EHR activate their knowledge for the purpose of improving healthcare provision. The key contribution of this research is in discovering the ways in which physicians’ adaptation of technology can enable knowledge activation

Fall 2003 Vol. 6 No. 2

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Tools and Models for Group Collaboration

This paper provides a brief introduction for the minitrack on Tools and Models for Group Collaboration. As organizations are beginning to embrace the concept of being virtual, they increasingly need to provide technology to support group problem solving when group members are dispersed. Many theories have been developed to advance knowledge in this area, but the experimental results provide inconsistencies across the full range of tools and tasks. The development of a full range of tools and models that support a comprehensive set of collaborative activities is in the embryonic stages. The goal of developing such models will result in a more solid understanding of what virtual groups need to collaborate on various types of tasks