A systematic mapping study

Corte-Real, N., Ruivo, P., & Oliveira, T. (2014). The diffusion stages of business intelligence & analytics (BI&A):: A systematic mapping study. In Procedia Technology (Vol. 16, pp. 172-179). (Procedia Technology). DOI: 10.1016/j.protcy.2014.10.080Business intelligence & analytics (BI&A) has evolved to become a foundational cornerstone of enterprise decision support. Since the way BI&A is implemented and assimilated is quite different among organizations is important to approach BI&A literature by four selected diffusion stages (adoption, implementation, use and impacts of use). The diffusion stages assume a crucial importance to track the BI&A evolution in organizations and justify the investment made. The main focus of this paper is to evidence BI&A research on its several diffusion stages. It provides an updated bibliography of BI&A articles published in the IS journal and conferences during the period of 2000 and 2013. A total of 30 articles from 11 journals and 8 conferences are reviewed. This study contributes to the BI&A research in three ways. This is the first systematic mapping study focused on BI&A diffusion stages. It contributes to see how BI&A stages have been analyzed (theories used, data collection methods, analysis methods and publication source). Finally, it observes that little attention has been given to BI&A post-adoption stages and proposes future research line on this area.publishersversionpublishe

IMPLÉMENTATION DE LA GOUVERNANCE DES TI DANS UNE ORGANISATION PUBLIQUE RÉGIONALE

International audiencePrivate sector companies are mobilizing to adopt IT governance frameworks to control their information systems and increase the profitability of their IT investments. Today, public organizations have come to adopt the same approach. The study of IT governance in the public sector has interested several researchers in recent years. However, there is still a lack of literature concerning its implementation in developing countries and especially in a context of regionalization. The case study in this article shows how a "regional public organization" has implemented its IT governance framework in a regionalization context. The results of this study show that the intentional implementation of the mechanisms, with reference to the governance guidelines of the central top management, was done without major complications. However, the organization should make a lot of efforts to "decentralize" processes at the regional level to better support IT projects with regional specificities, and to improve its structures.Les entreprises du secteur privé se sont mobilisées pour adopter des cadres de gouvernance des TI afin de contrôler leurs systèmes d’information et augmenter la rentabilité de leurs investissements en technologies de l’information. Aujourd’hui, les organisations publiques ont fini par adopter la même approche. L’étude de la gouvernance des TI dans le secteur public a intéressé plusieurs chercheurs ces dernières années. Cependant, il existe encore un manque en littérature concernant son implémentation dans les pays en voie de développement et surtout dans un contexte de régionalisation. L’étude de cas menée dans cet article, montre comment « une organisation publique régionale » a implémenté son cadre de gouvernance des TI dans un contexte de régionalisation. Les résultats de cette étude montrent que l’implémentation intentionnelle des mécanismes, en se référant aux orientations de gouvernance de la direction centrale, s’est faite sans grandes complications. Or, l’organisation devrait déployer beaucoup d’efforts pour « décentraliser » des processus au niveau régional pour mieux supporter les projets TI aux spécificités régionales, et d’améliorer ses structures.Mots-clés : Gouvernance des TI, organisation publique, régionalisation, décentralisation, implémentation

Virtual teamwork in the context of technological and cultural transformation

Megatrends affect all individuals and organizations in our society. Mobility and flexibility are examples of megatrends that influence our everyday lives and also intensely alter the ways we work. The deployment of virtual teams meets the new chances emerging with these trends. Employees aspire to work virtually due to benefits, such as flexibility regarding the locations and hours for working. Organizations deploy virtual teams to remain competitive regarding new technological opportunities, employee retention and cost efficiency in an increasingly digital environment. Organizations can guide their change towards virtuality by building on the knowledge of practice as well as scientific insights regarding the deployment of virtual teams. In order to provide a holistic view on the structures and processes affected by such a change and thus provide guidance, a framework for analyzing and planning organizational change is adapted to virtual teamwork and presented in this paper. The framework shows that the deployment of virtual teams affects the whole organization. This comprehensive view on the implementation of virtual teamwork allows an integration of virtual teams and focusses on their performance. The adapted framework furthermore provides links for further in-depth research in this field

Virtual teamwork in the context of technological and cultural transformation

Megatrends affect all individuals and organizations in our society. Mobility and flexibility are examples of megatrends that influence our everyday lives and also intensely alter the ways we work. The deployment of virtual teams meets the new chances emerging with these trends. Employees aspire to work virtually due to benefits, such as flexibility regarding the locations and hours for working. Organizations deploy virtual teams to remain competitive regarding new technological opportunities, employee retention and cost efficiency in an increasingly digital environment. Organizations can guide their change towards virtuality by building on the knowledge of practice as well as scientific insights regarding the deployment of virtual teams. In order to provide a holistic view on the structures and processes affected by such a change and thus provide guidance, a framework for analyzing and planning organizational change is adapted to virtual teamwork and presented in this paper. The framework shows that the deployment of virtual teams affects the whole organization. This comprehensive view on the implementation of virtual teamwork allows an integration of virtual teams and focusses on their performance. The adapted framework furthermore provides links for further in-depth research in this field

Critical Issues in Enterprise Architecting – A Literature Review

Enterprise Architecture (EA) has been identified as a means to Business-/IT-Alignment, cost reduction or to facilitate change. Research has been focusing on the effectiveness of EA management while the enterprise architecting process is the process of developing, managing, utilizing and maintaining architectural descriptions (ADs) for EA. In this paper we present the results of a literature review on the process of enterprise architecting. Our research contribution is a consolidated view on the challenges and issues arising throughout the architecting process

From knowledge co-creation to value co-creation and beyond: challenging global emergency in smart service systems.

The study seeks to investigate the impact of pandemic on teaching and learning processes involved in Higher Education (HE) by analysing the way in which knowledge exchange and value co-creation are reframed through ICTs and technology. The adoption of the interpretative lens of Service Science permits to reread HE as a smart service system. The empirical research, based on content analysis as an inquiry, analyses: 1) the transformations introduced in technology adoption, information sharing, knowledge and value co-creation to comply with the disruption “imposed” by the the sanitary emergency; 2) the way in which this transformation can introduce novelties in Higher education system. The results identify the different drivers for value and knowledge co-creation that can be implemented in technology-enhanced teaching and learning and the different novelties that can be generated from the emergence of innovation

Management and Services

Management in all business areas and organisational activities are the acts of getting people together to accomplish desired goals and objectives. Service is intangible, therefore, it is not too easy to define the theory application in varieties of service industries. Service Management usually incorporates automated systems along with skilled labour; it also provides service development. Due to enormous demand of service industries and management development, the book under the title "Management and Services" would create a milestone in management arena for all categories of readers including Business Administration, Engineering and Architecture. This book covers educational service development, service-oriented-architecture and case research analysis, including theory application in network security, GRID technology, integrated circuit application. The book is comprised of five chapters and has been divided into two parts. Part A contains chapters on service development in educational institutions and it depicts the application of supply chain management concept in service industries like tertiary educational institutions and multiple ways of web 2.0 applications transforming learning patterns and pathways. To understand the subject in a practical manner, Part B of this book consists of noteworthy case studies and research papers on management and services and represents theory application of Data mining, Fuzzy Cluster, Game theory, GRID Technology, simulation of Operational Amplifier and Current Controlled Conveyor II in network security, architecture, and integrated circuit application

IMPLEMENTATION OF IT GOVERNANCE IN A REGIONAL PUBLIC ORGANIZATION

Private sector companies are mobilizing to adopt IT governance frameworks to control their information systems and increase the profitability of their IT investments. Today, public organizations have come to adopt the same approach. The study of IT governance in the public sector has interested several researchers in recent years. However, there is still a lack of literature concerning its implementation in developing countries and especially in a context of regionalization. The case study in this article shows how a "regional public organization" has implemented its IT governance framework in a regionalization context. The results of this study show that the intentional implementation of the mechanisms, with reference to the governance guidelines of the central top management, was done without major complications. However, the organization should make a lot of efforts to "decentralize" processes at the regional level to better support IT projects with regional specificities, and to improve its structures

Conceptualizing and measuring Green IT Readiness in Finnish companies. Application area: electronic invoice

IT has a dual role in the current climate change actions. Its emissions, 2 % of the annual global CO2e, equal to the much critiqued aviation industry. On the other hand, it can be used to reduce emissions in other sectors. The new area of study, Green IT, focuses on these abilities. The purposes of this research are twofold. Firstly, the goal is to determine Finnish businesses Green IT Readiness -levels. It means companies’ maturity in integrating environmental viewpoint to IT related activities throughout its lifecycle. The G -Readiness framework is also used to test the role of eco-sustainability in adoption of e-invoicing. The second part of the research is about IT’s enabling role in reducing carbon footprint of invoicing as invoices are turned from paper to electronic format. According to the research, the respondent companies’ G -Readiness seems to be mediocre. The framework with four measures (Attitude, Paperless Office, Management and Virtualization) was studied through a survey and tested using Partial Least Squares analysis (PLS). The study concludes that G -Readiness is currently being characterized as an attitude rather than a set of planned and coordinated tasks. Interestingly, the study indicates that environmental considerations do not explain adoption of e-invoicing. The case study on carbon footprint of invoices indicates that an e-invoice is four times more environmentally friendly than a paper invoice. The most reductions arise from increased productivity of IT enabled work, which is measured by office worker’s carbon footprint. Use of paper products and traditional mail delivery were also found to have noticeable impact, while technology and the use of it generated only a fraction of the footprint. The footprint of an office worker had not been accounted for in the previous research. Thus this finding produced totally new information to the field. The findings raise an important point about the link between eco-sustainability and productivity. Adoption of e-invoicing increases productivity and reduces emissions, but businesses have not truly accounted for this link. This indicates that many IT enabled process improvements could easily be accounted for in sustainability reporting. To reach the highest possible reductions in emissions, companies should integrate the eco-sustainability and productivity link to value chain thinking rather than focus on single processes alone

A history of the deep space network

The Deep Space Network (DSN) has been managed and operated by the Jet Propulsion Laboratory (JPL) under NASA contract ever since NASA was formed in late 1958. The Tracking and data acquisition tasks of the DSN are markedly different from those of the other NASA network, STDN. STDN, which is an amalgamation of the satellite tracking network (STADAN) and the Manned Space Flight Network (MSFN), is primarily concerned with supporting manned and unmanned earth satellites. In contrast, the DSN deals with spacecraft that are thousands to hundreds of millions of miles away. The radio signals from these distant craft are many orders of magnitude weaker than those from nearby satellites. Distance also makes precise radio location more difficult; and accurate trajectory data are vital to deep space navigation in the vicinities of the other planets of the solar system. In addition to tracking spacecraft and acquiring data from them, the DSN is required to transmit many thousands of commands to control the sophisticated planetary probes and interplanetary monitoring stations. To meet these demanding requirements, the DSN has been compelled to be in the forefront of technology