Collaborative technologies for mobile workers and virtual project teams

Information Technology is advancing at a frightening pace. Cloud computing and its subset, Software as a Service (SaaS), are rapidly challenging traditional thinking for enterprise-level application and infrastructure provision. The project-centric nature of the construction industry provides an environment where the utilisation of SaaS is commercially appropriate, given its ability to provide rapid set-up and predictable costs at the outset. Using project extranets, the construction industry has been - unusually for it as an industry sector - early-adopters of this cloud computing model. However, findings from the research highlight that there is a gap in the information and documents that pass from the construction phase into the operational phase of a building. This research considers examples of the SaaS IT model and how it has been used within a construction and facilities management industry context. A prototype system was developed to address the requirements of facilities management work order logging and tracking process. These requirements were gathered during detailed case studies of organisations within both the construction and facilities management sectors with a view to continue the use of building-specific information through its full life-cycle. The thesis includes a summary of the lessons learnt through system implementation within the construction-contracting organisation Taylor Woodrow, and it concludes with an IT strategy proposal that was developed based on a cloud computing model

Semantic discovery and reuse of business process patterns

Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse

A telepresence environment for concurrent life-cycle design and construction

Construction projects normally involve transient 'virtual organisations', where a multidisciplinary project team works together on the design and construction of a facility. Many of these participants often work independently while taking decisions that inevitably affect others. The research described in the thesis involved examining the adoption of concurrent engineering (CE) principles by the construction industry as a way to reduce the problems posed by the fragmentation of the industry, and to enhance its competitiveness. An important aspect of concurrent engineering in construction is the need for effective communication of design information between all members of the project team and across all stages of the constructed facility's life-cycle. The thesis describes the development of a communications infrastructure for Concurrent Life-Cycle Design and Construction. [Continues.

Management support to e-business initiatives: The Croatian experience

After defining e-business and explaining why an evolutionary aspect of moving to e-business is required, the dimensions of e-business is defined with respect to differences between traditional business, partial, or pure e-business. Also, a model for moving to e-business is illustrated. The e-business evolving model is divided into six stages and represents an evolutionary aspect of migrating to e-business. Finally, the results of the research study on current practices in evolving e-business in the most successful Croatian companies are given. In this research, some aspects of business process innovation and e-business usage have been investigated (general e-business issues with levels of e-business usage, key objectives of participating in e-business, alignment of business strategy with e-business initiatives, initiation of e-business projects and e-business planning issues, especially e-business funding). The questionnaire was sent to 400 CEOs or CIOs in Croatian companies selected from the Register of the ‘400 Biggest’ Croatian companies which were ranked according to their 2001 annual revenue and which were most likely to represent the structure of the Croatian economy. Although they represent less than 1% of the total number of registered companies in Croatia, the sampled companies hold 73% of the equity capital of the whole Croatian economy, they contribute with 65% in the total Croatian economy’s export balance and they employ 37% of the total number of people employed in Croatia

Management support to e-business initiatives: The Croatian experience

After defining e-business and explaining why an evolutionary aspect of moving to e-business is required, the dimensions of e-business is defined with respect to differences between traditional business, partial, or pure e-business. Also, a model for moving to e-business is illustrated. The e-business evolving model is divided into six stages and represents an evolutionary aspect of migrating to e-business. Finally, the results of the research study on current practices in evolving e-business in the most successful Croatian companies are given. In this research, some aspects of business process innovation and e-business usage have been investigated (general e-business issues with levels of e-business usage, key objectives of participating in e-business, alignment of business strategy with e-business initiatives, initiation of e-business projects and e-business planning issues, especially e-business funding). The questionnaire was sent to 400 CEOs or CIOs in Croatian companies selected from the Register of the ‘400 Biggest’ Croatian companies which were ranked according to their 2001 annual revenue and which were most likely to represent the structure of the Croatian economy. Although they represent less than 1% of the total number of registered companies in Croatia, the sampled companies hold 73% of the equity capital of the whole Croatian economy, they contribute with 65% in the total Croatian economy’s export balance and they employ 37% of the total number of people employed in Croatia

Integrated use of technologies and techniques for construction knowledge management

The last two decades have witnessed a significant increase in discussions about the different dimensions of knowledge and knowledge management (KM). This is especially true in the construction context. Many factors have contributed to this growing interest including globalisation, increased competition, diffusion of new ICTs (information and communication technologies), and new procurement routes, among others. There are a range of techniques and technologies that can be used for knowledge management (KM) in construction organisations. The use of techniques for KM is not new, but many technologies for KM are fairly new and still evolving. This paper begins with a review of different KM techniques and technologies and then reports the findings of case studies of selected UK construction organisations, carried out with the aim of establishing what tools are currently being used in UK construction organisations to support knowledge processes. Case study findings indicate that most organisations do not adopt a structured approach for selecting KM technologies and techniques. The use of KM techniques is more evident compared to KM technologies. There is also reluctance among construction companies to invest in highly specialised KM technologies. The high costs of specialist KM technologies are viewed as the barrier to their adoption. In conclusion, the paper advocates integrated use of KM techniques and technologies in construction organisations

Strategic role of internet-related technologies in supply chain networks

PhD ThesisOrganisations are operating in increasingly competitive market places. To enhance competitiveness, organisations are shifting their focus from individual supply chains to improving the responsiveness of the whole Supply Chain Network (SCN) that serves and impacts the level of final product or service provided to customers. Consequently, there has been a major upsurge of interest in the role of Internet-related technologies (IRT) in advancing SCNs. This area was examined by conducting case studies with large organisations from a range of industries that focused on the function of IRT in inter-organisational supply chain processes. A number of major themes emerged. Firstly, it is clear that IRT will be at the heart of future SCN communication surrounding enabling, operational and strategic supply chain processes. IRT provide a mechanism for integrating different supply chainrelated systems thus leading to improved information sharing and visibility. Furthermore, it widens the scope and flexibility of intra-organisational and interorganisational linkages and pathways that are available between different network members. In addition, IRT is being used to broaden and deepen relationships with key partners and within teams formed around supply chain processes. IRT can also be personalised to suit different organisations and people in the SCN and to provide appropriate access to web links, information and applications. However, it is important to understand that IRT cannot be equally applied throughout the supply chain. A number of factors will influence its suitability including the type and stage of supply chain processes, the nature of activities, the content of communication and the people communicating. The thesis will provide guidance to academics and practitioners on the strategic role of IRT. Finally, future research is recommended to investigate the additional impact that smart tags and mobile technologies will have and the long term effects of technological linkages on social relations between different network members.Division of Business Information Management and the Department of Computing, of Glasgow Caledonian University

Web 2.0 and micro-businesses: An exploratory investigation

This is the author's final version of the article. This article is (c) Emerald Group Publishing and permission has been granted for this version to appear here. Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.This article was chosen as a Highly Commended Award Winner at the Emerald Literati Network Awards for Excellence 2013.Purpose – The paper aims to report on an exploratory study into how small businesses use Web 2.0 information and communication technologies (ICT) to work collaboratively with other small businesses. The study had two aims: to investigate the benefits available from the use of Web 2.0 in small business collaborations, and to characterize the different types of such online collaborations. Design/methodology/approach – The research uses a qualitative case study methodology based on semi-structured interviews with the owner-managers of 12 UK-based small companies in the business services sector who are early adopters of Web 2.0 technologies. Findings – Benefits from the use of Web 2.0 are categorized as lifestyle benefits, internal operational efficiency, enhanced capability, external communications and enhanced service offerings. A 2×2 framework is developed to categorize small business collaborations using the dimensions of the basis for inter-organizational collaboration (control vs cooperation) and the level of Web 2.0 ICT use (simple vs sophisticated). Research limitations/implications – A small number of firms of similar size, sector and location were studied, which limits generalizability. Nonetheless, the results offer a pointer to the likely future use of Web 2.0 tools by other small businesses. Practical implications – The research provides evidence of the attraction and potential of Web 2.0 for collaborations between small businesses. Originality/value – The paper is one of the first to report on use of Web 2.0 ICT in collaborative working between small businesses. It will be of interest to those seeking a better understanding of the potential of Web 2.0 in the small business community.WestFocu

An Investigation Into Grassroots Initiated Networked Communities As A Means Of Addressing The Digital Divide

Despite two decades of government and commercial intervention, a digital divide persists in the UK. Access to internet connectivity and the associated tools and services that permit full participation in the information society greatly varies. Researchers argue that a more complex set of insufficiencies must be overcome and continually re-addressed to enable individuals and communities to make meaningful usage of the internet to enhance their activities. This thesis examines the discourse surrounding the digital divide and investigates one response: the establishment of grassroots initiated networked communities. These initiatives represent local neighbourhoods attempting self-provisioning solutions; appropriating technology within their own communities to connect residents to each other, and the wider world through the internet, often building on an existing set of social relationships and ongoing interaction. The research consists of a literature review, a survey of grassroots initiated networked communities in the UK, and the collaborative development of software tools to enhance community interaction working alongside two communities. An analysis of the motivations and goals of these initiatives is presented based on the survey and interviews with ten groups, providing evidence of a range of activities and a simple typology of initiatives, which I define as Pioneers, Subcultures and Cooperatives. The thesis provides recommendations to practitioners and policy makers on how best to support such initiatives, and indicates useful areas of further research. The collaborative development of software tools alongside two initiatives reveals the challenges of undertaking a participatory research approach and identifies barriers to social software adoption. I identify that grassroots community responses to the digital divide face challenges, including achieving critical mass, sponsorship, and sustainability. The research concludes by establishing that grassroots initiated networked communities are a valid response to overcoming the digital divide, and that a community approach offers shared motivation, social support, and knowledge sharing