A social network-based organizational model for improving knowledge management in supply chains

Purpose: This paper aims to provide a social network-based model for improving knowledge management in multi-level supply chains formed by small and medium-sized enterprises (SMEs). Design/methodology/approach: This approach uses social network analysis techniques to propose and represent a knowledge network for supply chains. Also, an empirical experience from an exploratory case study in the construction sector is presented. Findings: This proposal improves the establishment of inter-organizational relationships into networks to exchange the knowledge among the companies along the supply chain and create specific knowledge by promoting confidence and motivation. Originality/value: This proposed model is useful for academics and practitioners in supply chain management to gain a better understanding of knowledge management processes, particularly for the supply chains formed by SMEs. © Emerald Group Publishing Limited.Capó-Vicedo, J.; Mula, J.; Capó I Vicedo, J. (2011). 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A Conceptual Framework to Manage Resilience and Increase Sustainability in the Supply Chain

[EN] The challenges of global economies foster supply chains to have to increase their processes of collaboration and dependence between their nodes, generating an increase in the level of vulnerability to possible impacts and interruptions in their operations that may affect their sustainability. This has developed an emerging area of interest in supply chain management, considering resilience management as a strategic capability of companies, and causing an increase in this area of research. Additionally, supply chains should deal with the three dimensions of sustainability (economic, environmental, and social dimensions) by incorporating the three types of objectives in their strategy. Thus, there is a need to integrate both resilience and sustainability in supply chain management to increase competitiveness. In this paper, a systematic literature review is undertaken to analyze resilience management and its connection to increase supply chain sustainability. In the review, 232 articles published from 2000 to February 2020 in peer-reviewed journals in the Scopus and ScienceDirect databases are analyzed, classified, and synthesized. With the results, this paper develops a conceptual framework that integrates the fundamental elements for analyzing, measuring, and managing resilience to increase sustainability in the supply chain. Finally, conclusions, limitations, and future research lines are exposed.This study was supported by the Valencian Government in Spain (Project AEST/2019/019).Zavala-Alcívar, A.; Verdecho Sáez, MJ.; Alfaro Saiz, JJ. (2020). A Conceptual Framework to Manage Resilience and Increase Sustainability in the Supply Chain. Sustainability. 12(16):1-38. https://doi.org/10.3390/su12166300S1381216Roberta Pereira, C., Christopher, M., & Lago Da Silva, A. (2014). Achieving supply chain resilience: the role of procurement. Supply Chain Management: An International Journal, 19(5/6), 626-642. doi:10.1108/scm-09-2013-0346Pettit, T. 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A review of factors influencing collaborative relationships

[EN] Collaboration is a term commonly used to refer to a type of inter-organizational relationship. However, in real business assessments, many collaborative relationships fail due to the lack of understanding of the factors influencing collaboration sustainability. For this reason, enterprises, prior to engage to a collaborative relationship, need to understand further which the main factors influencing collaboration relationships are, how they are structured and how they interact so that decision makers that desire to engage in a collaborative relationship/network focus not only on improving performance indicators but also on the factors that influence the results of those performance indicators. The purpose of this paper is to present a critical literature review of factors influencing collaborative relationships in order to perform a comparative study of the works for identifying main strengths and gaps for future research.Verdecho Sáez, MJ.; Alfaro Saiz, JJ.; Rodríguez Rodríguez, R. (2011). A review of factors influencing collaborative relationships. IFIP Advances in Information and Communication Technology. 362:535-542. doi:10.1007/978-3-642-23330-2_58S535542362Camarinha-Matos, L.M., Afsarmanesh, H., Galeano, N., Molina, A.: Collaborative networked organizations - Concepts and practice in manufacturing enterprises. Computers & Industrial Engineering 57, 46–60 (2009)Simatupang, T.M., Wright, A.C., Sridharan, R.: Applying the theory of constraints to supply chain collaboration. Supply Chain Management: An International Journal 9(1), 57–70 (2004)Sabath, R.E., Fontanella, J.: The Unfulfilled Promise of Supply Chain Collaboration. 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The Pennsylvania State University, State College (1995)Bowersox, D.J., Closs, D.J., Stank, T.P.: How to Master cross-enterprise Collaboration. Supply Chain Management Review (July/August 2003)Barratt, M.: Understanding the meaning of collaboration in the supply chain. Supply Chain Management: An International Journal 9(1), 30–42 (2004)Min, S., Roath, A.S., Daugherty, P.J., Genchev, S.E., Chen, H., Arndt, A.D.: Supply chain collaboration: what’s happening? The International Journal of Logistics Management 16(2), 237–256 (2005)Simatupang, T.M., Sridharan, R.: An integrative framework for supply chain collaboration. The International Journal of Logistics Management 16(2), 257–274 (2005)Burgess, K., Singh, P.: A proposed integrated framework for analysing supply chains. Supply Chain Management: An International Journal 11(4), 337–344 (2006)Gruat La Forme, F., Botta Genoulaz, V., Campagne, J.: A Framework to analyse Collaborative Performance. Computers in Industry 58, 687–697 (2005)Giannakis, M.: Performance Measurement of Supplier Relationships. Supply Chain Management; An International Journal 12(6), 400–411 (2007)Morgan, R.M., Hunt, S.D.: The Commitment-Trust Theory of Relationship Marketing. Journal of Marketing 58, 20–38 (1994)Mohr, J., Spekman, R.: Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques. Strategic Management Journal 15(2), 135–152 (1994)Zineldin, M., Jonsson, P.: An examination of the main factors affecting trust/commitment in supplier-dealer relationships: an empirical study of the Swedish wood industry. The TQM Magazine 12(4), 245–256 (2000)Coote, L.V., Forrest, E.J., Tam, T.W.: An investigation into commitment in non-Western industrial marketing relationship. Industrial Marketing Management 32, 595–604 (2003)Wu, W.T., Chiag, C.Y., Wu, Y.J., Tu, H.J.: The influencing factors of commitment and business integration on supply chain management. Industrial Management & Data Systems 104(4), 322–333 (2004)Kwon, I.K., Suh, T.: Trust, commitment and relationships in supply chain management: path analysis. Supply Chain Management: An International Journal 10(1), 26–33 (2005)Geyskens, I., Steemkamp, J.B., Scheer, L.K., Kumar, N.: The effects of trust and interdependence on relationship commitment: A trans-Atlantic study. International Journal of Research in Marketing 13, 303–317 (1996)Pimentel Claro, D., Borin de Oliviera Claro, P., Hagelaar, G.: Coordinating collaborative joint efforts with suppliers: the effects of trust, transaction specific investment and information network in the Dutch flower industry. Supply Chain Management: An International Journal 11(3), 216–224 (2006)Cheng, J.H., Yeh, C.H., Tu, C.W.: Trust and knowledge sharing in green supply chains. Supply Chain Management: An International Journal 13(4), 283–295 (2008)Matopoulos, A., Vlachopoulou, M., Manthou, V., Manos, B.: A conceptual framework for supply chain collaboration: empirical evidence from the agri-food industry. Supply Chain Management: An International Journal 12(3), 177–186 (2007)Handfield, R.B., Bechtel, C.: The role of trust and relationship structure in improving supply chain responsiveness. Industrial Marketing Management 31, 367–382 (2002