A longitudinal explanatory case study of coordination in a very large development programme: The impact of transitioning from a first- to a second-generation large-scale agile development method

Large-scale agile development has gained widespread interest in the software industry, but it is a topic with few empirical studies of practice. Development projects at scale introduce a range of new challenges in managing a large number of people and teams, often with high uncertainty about product requirements and technical solutions. The coordination of teams has been identified as one of the main challenges. This study presents a rich longitudinal explanatory case study of a very large software development programme with 10 development teams. We focus on inter-team coordination in two phases: one that applies a first-generation agile development method and another that uses a second-generation one. We identified 27 coordination mechanisms in the first phase, and 14 coordination mechanisms in the second. Based on an analysis of coordination strategies and mechanisms, we develop five propositions on how the transition from a first- to a second-generation method impacts coordination. These propositions have implications for theory and practice.publishedVersio

Inter-team Coordination in Large-Scale Agile Development: A Case Study of Three Enabling Mechanisms

Agile methods are increasingly used in large development projects, with multiple development teams. A central question is then what is needed to coordinate feature teams efficiently. This study exam- ines three mechanisms for coordination: Shared mental models, commu- nication and trust in a large-scale development project with 12 feature teams running over a four-year period. We analyse the findings in rela- tion to suggested frameworks for large-scale agile development and a theory on coordination, and provide new recommendations for practice and theory.Inter-team Coordination in Large-Scale Agile Development: A Case Study of Three Enabling MechanismspublishedVersio

Coordinating Knowledge Work in Multi-Team Programs: Findings from a Large-Scale Agile Development Program

Software development projects have undergone remarkable changes with the arrival of agile development methods. While intended for small, self-managing teams, these methods are increasingly used also for large development programs. A major challenge in programs is to coordinate the work of many teams, due to high uncertainty in tasks, a high degree of interdependence between tasks and because of the large number of people involved. This revelatory case study focuses on how knowledge work is coordinated in large-scale agile development programs by providing a rich description of the coordination practices used and how these practices change over time in a four year development program with 12 development teams. The main findings highlight the role of coordination modes based on feedback, the use of a number of mechanisms far beyond what is described in practitioner advice, and finally how coordination practices change over time. The findings are important to improve the outcome of large knowledge-based development programs by tailoring coordination practices to needs and ensuring adjustment over time.Comment: To appear in Project Management Journa

Why and How Your Traceability Should Evolve: Insights from an Automotive Supplier

Traceability is a key enabler of various activities in automotive software and systems engineering and required by several standards. However, most existing traceability management approaches do not consider that traceability is situated in constantly changing development contexts involving multiple stakeholders. Together with an automotive supplier, we analyzed how technology, business, and organizational factors raise the need for flexible traceability. We present how traceability can be evolved in the development lifecycle, from early elicitation of traceability needs to the implementation of mature traceability strategies. Moreover, we shed light on how traceability can be managed flexibly within an agile team and more formally when crossing team borders and organizational borders. Based on these insights, we present requirements for flexible tool solutions, supporting varying levels of data quality, change propagation, versioning, and organizational traceability.Comment: 9 pages, 3 figures, accepted in IEEE Softwar

Autonomous agile teams: Challenges and future directions for research

According to the principles articulated in the agile manifesto, motivated and empowered software developers relying on technical excellence and simple designs, create business value by delivering working software to users at regular short intervals. These principles have spawned many practices. At the core of these practices is the idea of autonomous, self-managing, or self-organizing teams whose members work at a pace that sustains their creativity and productivity. This article summarizes the main challenges faced when implementing autonomous teams and the topics and research questions that future research should address

Boundary Objects and their Use in Agile Systems Engineering

Agile methods are increasingly introduced in automotive companies in the attempt to become more efficient and flexible in the system development. The adoption of agile practices influences communication between stakeholders, but also makes companies rethink the management of artifacts and documentation like requirements, safety compliance documents, and architecture models. Practitioners aim to reduce irrelevant documentation, but face a lack of guidance to determine what artifacts are needed and how they should be managed. This paper presents artifacts, challenges, guidelines, and practices for the continuous management of systems engineering artifacts in automotive based on a theoretical and empirical understanding of the topic. In collaboration with 53 practitioners from six automotive companies, we conducted a design-science study involving interviews, a questionnaire, focus groups, and practical data analysis of a systems engineering tool. The guidelines suggest the distinction between artifacts that are shared among different actors in a company (boundary objects) and those that are used within a team (locally relevant artifacts). We propose an analysis approach to identify boundary objects and three practices to manage systems engineering artifacts in industry

To schedule or not to schedule? An investigation of meetings as an inter-team coordination mechanism in large-scale agile software development

Coordination of teams is critical when managing large programmes that involve multiple teams. In large-scale software development, work is carried out simultaneously by many developers and development teams. Results are delivered frequently and iteratively, which requires coordination on different levels, e.g., the programme, project, and team levels. Prior studies of knowledge work indicate that such work relies heavily on coordination through personal modes such as mutual adjustment between individuals or through scheduled or unscheduled meetings. In agile software development processes, principles and work structures emerge during the project and are not predetermined. We studied how coordination through scheduled and unscheduled meetings changes over time in two large software development programmes relying on agile methods. Our findings include transitions from scheduled to unscheduled meetings and from unscheduled to scheduled meetings. The transitions have been initiated both bottom-up and top-down in the programme organizations. The main implication is that programme management needs to be sensitive to the vital importance of coordination and the coordination needs as they change over time. Further, when starting a program, we recommend to early identify the important scheduled meetings, as having enough scheduled meetings is important to develop a common understanding of domain knowledge

Living Boundary Objects to Support Agile Inter-Team Coordination at Scale

Context: In the last decades, large-scale agile development has received increasing attention, as also organizations with many stakeholders and large systems aim for higher development speed and focus on customer value. A recognized research challenge in large-scale agile development relates to inter-team coordination. To coordinate effectively, organizations need to identify what knowledge is required across team borders and how it can be managed over time. Knowledge is potentially manifested in boundary objects – artifacts that create a shared understanding between teams (e.g., requirements or architecture descriptions). Traceability between artifacts is a key necessity to manage change in agile contexts. Moreover, agile practitioners aim to reduce the documentation effort to absolutely crucial artifacts and trace links.Objective: This thesis aims to improve how practitioners can manage knowledge for inter-team coordination in large-scale agile development. We focus especially on how knowledge can be made explicit in artifacts and trace links that are evolved over time. Method: We empirically investigated problems and developed solutions using a research approach that was inspired by design science. Case studies, an in-depth design science study, a mixed methods study, and surveys were performed. Using this mix of research methods, we leveraged both qualitative and quantitative data. Results: We coined the concept of living boundary objects to manage knowledge for inter-team coordination. Living boundary objects are boundary objects that are traced to other artifacts, kept up to date, and serve for inter-team coordination. They should be established early in the lifecycle to create a common understanding of the product to be developed. We scrutinized architecture descriptions, interfaces, and requirements and traceability information models as examples of concrete boundary objects. We recommend establishing alignment using a common high-level structure, but also supporting diverse knowledge management practices to fulfill the individual needs of agile teams. Conclusions: Our contributions help to establish knowledge management practices that are considered beneficial by practitioners and focus on the crucial aspects to align agile teams on. We suggest concepts and requirements for knowledge management tools that take the distinct role of living boundary objects into consideration and can be adjusted as organizations\u27 needs evolve

Dependency Management in Large-Scale Agile: A Case Study of DevOps Teams

Managing dependencies between teams and within teams is critical when running large-scale agile projects. In large-scale software development, work is carried out simultaneously by many developers and development teams. Results are delivered frequently and iteratively, which requires management of dependencies on both the project and team level. This study explores coordination mechanisms in agile DevOps teams in a large-scale project and how the mechanisms address different types of dependencies. We conducted a case study where we observed 38 scheduled meetings and interviewed members of five DevOps teams and two teams supporting the DevOps teams. By using a dependency taxonomy, we identified 20 coordination mechanisms (eleven synchronization activities and nine synchronization artifacts). Eight of these mechanisms seem essential for coordination in large-scale projects because they addressed more than four types of dependencies. The main implication is that project management needs to combine many practices handling all the dependencies in large-scale projects